About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the U.S. or students’ home countries—that help students thrive and create a new generation of successful, globally-minded alumni.

Job Overview

Reporting to the Senior/Admissions Manager, the Assistant Manager supports the Senior/ Admissions Manager in supervising and training a team of Admissions Officers responsible for the evaluation of academic records, rendering decisions, and processing of applications from a specific geographical region(s).  The Assistant Manager is also responsible for the evaluation and processing of applications assigned to them. 

Key Responsibilities

• Supervises a team of Admissions Officers/Specialists/Assistants in their daily activities as directed by the Senior/Admissions Manager
• Assesses student academic credentials, reviews application documents, evaluates and renders decisions for admission
• Utilizes administrative systems to look-up admissions requirements, enter and maintain application data, and create reports to monitor workflow and application status
• Assist with the defining, maintaining and communicating admissions processes and policies to/from Global or Campus Admissions, and Regional Admissions/Recruitment teams
• Assist with other aspects of admissions operations as requested by the Global Admissions Operations team
• Collaborates with the Senior/Admissions Manager, Director of Global Admissions Operations, and regional Recruitment Director to develop and implement region-specific admissions processes and projects.
• Collaborates with Assistant Director of Training, Global Admissions Operations, to provide training and onboarding of new Admissions Team members, as well as new team members in Student Acquisition (Recruitment/Inside Sales, Enrollment Services, etc.)

Qualifications

• Experience working in secondary or higher education industry
• Experience in international undergraduate and graduate credential evaluation
• Highly proficient in English verbal and communication skills
• Bachelor’s Degree required; Master’s degree in higher education, international education, or related field preferred
• Previous supervisory experience preferred
• Experience with Salesforce, database systems, and Microsoft software (Excel, Word, Powerpoint)
• Knowledge of international post-graduate and undergraduate transcript and language credentials
• Exemplary customer service, presentation, and public speaking skills
• Excellent organizational skills and strong attention to detail
• Ability to take initiative, perform multiple assignments, and complete projects in a timely manner
• Ability to establish and maintain positive working relationships with key stakeholders to facilitate and accomplish work goals 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight Education is an Equal Opportunity Employer.