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Manager, Program Development

United States ,

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview

The Manager, Program Development is a motivated and creative individual who supports highly cross-functional internal and external projects to deliver new and optimized programs and products across Shorelight’s portfolio to students, universities and channel partners. The individual in this role possesses an ability to take initiative and thrives in innovative, fast-past and matrixed organizations. He/She/They are highly organized and detailed-oriented with excellent communication and presentation skills. This role will report into the Senior Director, Portfolio Management.

Essential Functions

Program Development 

  • Collaborate cross-departmentally to drive the development of new programs and products; analyze market opportunity, forecast demand, define key features and scope operational requirements
  • Partner with Student Acquisition and Partner Operations teams to identify optimization opportunities within Shorelight’s existing portfolio 
  • Support the cross-functional transition of new programs, products and optimizations from inception through market activation
  • Create briefing documents and facilitate trainings to inform relevant internal and external stakeholders


  • Partner with the SGS Project Manager to develop the Portfolio Management project dashboard and establish reporting tools, tracking mechanisms and communication protocols 
  • Coordinate Portfolio Management’s post-launch analysis efforts and collaborate with the SGS Project Manager and Analytics team to collate and distribute findings
  • Assist in the expansion and maintenance of the Portfolio Management intelligence library
  • Manage the input and maintenance of Portfolio Management data in Shorelight’s internal systems
  • Drive the development and own the maintenance of the Portfolio Management team space within Shorelight’s internal knowledge hub 
  • Provide leadership and assistance where needed with ad hoc requests

Minimum Qualifications

  • Bachelor’s degree
  • 3+ years’ experience in higher education management
  • Demonstrated project management and organization skills
  • Ability to take initiative and to follow up on work tasks without prompting
  • Ability to successfully interact in various settings with others at all levels, including those from diverse cultures with various levels of English proficiency
  • 25-30% travel (primarily domestic although some international)
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Experience working with international students in an administrative or academic capacity
  • Experience using Project Management tools, CRMs or Student Information databases a plus