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Project Operations Manager

United States ,

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview

The Project Operations Manager provides end-to-end operational, logistical and project management support across the Shorelight Global Solutions team and impact in all functional areas —Portfolio Design, Partner Acquisition, and Implementation. The ideal candidate thrives in a fast-paced, high-growth environment and efficiently handles a blend of project management, operational and administrative management tasks. This position reports to the Vice President, Global Solutions.


Essential Functions:

  • Maintain a portfolio dashboard to provide a real-time status update of new partners and products in the queue for SGS, and cross-functional teams.
  • Responsible for data integrity across systems, including but not limited to Salesforce, Wrike, Spark and DropBox.
  • Support the implementation team with project management of new partner launches in Wrike and supporting related cross-functional and external operations.
  • Oversee partner acquisition pipeline tracking and weekly reporting, including Salesforce reporting and dashboards.
  • Facilitate transition process for new partner and product launches: facilitate and organize meetings, track timeline for milestones and transition.
  • Coordinate internal and external SGS events.
  • Support incoming and outgoing communication plans, including organization and accessibility of team sites and resource libraries.
  • Proactively identify synergies, redundancies, and opportunities to streamline workflows, meeting cadences and cross functional collaboration.


Minimum Qualifications

  • Bachelor’s degree 2+ years of expertise in project management, enablement, business operations, or similar
  • Experience with project management principles and software.
  • Strong problem solver with experience working on collaborative and cross-functional teams (operations, sales, engineering, marketing, etc.).
  • Ability to structure and manage projects in ambiguous environments, holding stakeholders accountable.
  • Record of exceptional interpersonal, communication, presentation, and negotiation skills.
  • Demonstrated tact, patience, and diplomacy, when collaborating cross-departmentally.
  • Eligibility to work and travel in the United States without Sponsorship.

Preferred Qualifications

  • Experience working in higher education or related environment.
  • Experience working with Wrike, Salesforce
  • Hold or in the process of obtaining PMP certification.


Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer.