About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview

The Project Operations Manager provides end-to-end operational, logistical and project management support across the Shorelight Global Solutions team and impact in all functional areas —Portfolio Design, Partner Acquisition, and Implementation. The ideal candidate thrives in a fast-paced, high-growth environment and efficiently handles a blend of project management, operational and administrative management tasks. This position reports to the Vice President, Global Solutions.

Essential Functions:

• Maintain a portfolio dashboard to provide a real-time status update of new partners and products in the queue for SGS, and cross-functional teams.
• Responsible for data integrity across systems, including but not limited to Salesforce, Wrike, Spark and DropBox.
• Support the implementation team with project management of new partner launches in Wrike and supporting related cross-functional and external operations.
• Oversee partner acquisition pipeline tracking and weekly reporting, including Salesforce reporting and dashboards.
• Facilitate transition process for new partner and product launches: facilitate and organize meetings, track timeline for milestones and transition.
• Coordinate internal and external SGS events.
• Support incoming and outgoing communication plans, including organization and accessibility of team sites and resource libraries.
• Proactively identify synergies, redundancies, and opportunities to streamline workflows, meeting cadences and cross functional collaboration.

Minimum Qualifications

• Bachelor’s degree 2+ years of expertise in project management, enablement, business operations, or similar
• Experience with project management principles and software.
• Strong problem solver with experience working on collaborative and cross-functional teams (operations, sales, engineering, marketing, etc.).
• Ability to structure and manage projects in ambiguous environments, holding stakeholders accountable.
• Record of exceptional interpersonal, communication, presentation, and negotiation skills.
• Demonstrated tact, patience, and diplomacy, when collaborating cross-departmentally.
• Eligibility to work and travel in the United States without Sponsorship.

Preferred Qualifications

• Experience working in higher education or related environment.
• Experience working with Wrike, Salesforce
• Hold or in the process of obtaining PMP certification.

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer.