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Assistant Recruitment Manager,Dhaka – Bangladesh
Bangladesh
Description
About Us
Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs— whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.
Job Overview
Shorelight is seeking to hire an Assistant Recruitment Manager (ARM) based in Dhaka, Bangladesh to execute a student recruitment strategy across Bangladesh targeted at international students seeking a US university degree. The ARM position, reporting directly to the Senior Recruitment Manager will include account management of Shorelight’s country and regional network recruiters, schools and universities along with building and managing direct-to-student marketing campaigns that drive enrollments to Shorelight’s university partners.
Key Responsibilities
The responsibilities of this position include but not limited to:
• Manage key channel accounts and partnerships in Bangladesh to achieve enrollment targets for all university partnerships
• Contribute to, and execute on, Shorelight university partner’s student recruitment strategies
• Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the Senior Recruitment Manager utilizing technology systems
• Maintain maximum levels of product knowledge and market intelligence
• Travel extensively to attend recruitment and outreach activities, seminars, conferences, meetings and training events throughout Bangladesh
• Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
• Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
• Work effectively with the university liaisons to ensure smooth entry into the school or program (working with Finance on incoming deposits, tracking of payments, processing of agent contracts as necessary, assisting with form completion, coordinating arrival transportation for new incoming students, etc.)
Qualifications
- 3+ years of experience in the international education/recruitment industry in Bangladesh
- Experience abroad (living, working, studying) preferred
- Experience within the Higher Education sector or in public relations/marketing preferred
- Minimum Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
- Strong sales and account management skills
- Proven track record of working collaboratively in a matrix governance model
- Strategic-minded and sales-driven, strong drive for results, pressure-resilient
- Exemplary customer service skills and ability to foster a team based customer service ethic
- Willingness and ability to travel throughout Bangladesh as required
- Beneficial to have existing network and relationships within the education industry across Bangladesh, strong working knowledge of key international markets, programs and products
- Experience in organizing pre- departure events and product launches
- Familiarity with I20, visas and other international identification processes preferred
- Knowledge of Salesforce CRM platform preferred
- Exceptional interpersonal and communication skills, and effortlessly relates to people of varied cultural and social background
- Has a passion for delivering excellent customer service
- Excellent customer service process and techniques
- Proven experience driving a process with multiple stakeholders
- Ability to engage effectively in remote / virtual communication platforms
- Proven history of influencing both internal and external stakeholders and decision makers
- Ability to foster collaboration and trust and inspire others to high levels of performance
- Proactively engaging with customers face to face, by telephone, in writing and other social media platforms
- Working both independently and as part of a team
- Advanced working knowledge of Microsoft Word/Excel/Outlook/PowerPoint
- Strong working knowledge of the following languages: English and Bengali
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Security
• Comply with Shorelight Written Information Security Policy, and all other Shorelight
Information Security Policies and Procedures
• Take responsibility for any Shorelight assets assigned to you
• Promptly report any security events, incidents or weaknesses to Shorelight Security
Shorelight is an Equal Opportunity Employer.