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Job Location: Boston - Massachusetts

Job location: Boston – Massachusetts

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Short-Term/Summer Programs Operations Manager

Boston , Massachusetts
United States ,
Description
Short-Term/Summer Programs Operations Manager
Remote US

About Us
Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.
 
Job Overview
The Operations Manager for Short-Term Programs will play a pivotal role in supporting the Managing Director to execute the vision, strategy, and operational excellence of Shorelight’s short-term educational offerings. This role is essential to the day-to-day functioning and long-term growth of programs such as American Collegiate Live (ACL) and our elite summer programs. The Operations Manager will be instrumental in ensuring seamless program delivery, data management, partner coordination, and process optimization, directly contributing to the success of these initiatives.

Essential Functions 

Operational Support
  • Assist the MD in the execution of operational strategies for short-term/summer programs, ensuring alignment with business goals.
  • Oversee administrative tasks such as scheduling, reporting, and documentation to ensure smooth program management.
  • Develop and maintain organized systems for tracking program milestones, student outcomes, and financial metrics.
Program Coordination
  • Coordinate logistics for program implementation, including student onboarding, housing arrangements, co-curriculars and scheduling with university partners.
  • Serve as the primary point of contact for internal and external stakeholders, addressing queries and providing updates.
  • Support the MD in maintaining relationships with university partners, ensuring operational alignment and addressing any issues that arise.
Data Management and Reporting
  • Collect, analyze, and report on program data, including enrollment trends, student feedback, and financial performance metrics.
  • Assist in preparing presentations and reports for senior leadership and external stakeholders.
  • Monitor program KPIs and suggest actionable insights for continuous improvement.
Process Improvement
  • Identify inefficiencies in current processes and propose solutions to enhance program delivery and student experience.
  • Collaborate with cross-functional teams, including marketing, admissions, and university relations, to streamline workflows.
  • Stay updated on industry best practices and recommend process enhancements aligned with organizational goals. 
Event and Project Management
  • Support the planning and execution of events such as student orientations, university partner meetings, and marketing initiatives.
  • Manage timelines and deliverables for key projects, ensuring they are completed on schedule and within budget.
Security
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures.
  • Take responsibility for any Shorelight assets assigned to you.
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security.
Minimum Qualifications
  • Bachelor’s degree in business administration, education, or a related field; Master’s degree preferred.
  • 3–5 years of experience in operations, program management, or a similar role, preferably in higher education or international student services.
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
  • Excellent communication and interpersonal skills, with a focus on collaboration and relationship-building.
  • Proficiency in Microsoft Office Suite and project management tools (experience with Salesforce and Wrike is a plus).
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Demonstrated ability to work effectively in a fast-paced, dynamic environment.
Preferred Qualifications 
  • Familiarity with international student recruitment and education trends.
  • Experience in supporting online or hybrid educational programs.
  • Knowledge of logistics coordination in higher education settings.
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
 
Shorelight is an Equal Opportunity Employer.
Apply
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Information Security & Compliance Engineer

Boston , Massachusetts
Description
Shorelight — Information Security & Compliance Engineer
Boston, Massachusetts
 
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
 
Job Overview
The Information Security & Compliance Engineer ensures that Shorelight’s services, applications, and systems comply with current cybersecurity standards and regulatory requirements and are secured against the latest threats. This role develops and implements security compliance programs and policies, conducts regular audits and assessments, creates metrics to demonstrate the organization’s compliance posture, and collaborates with cross-functional teams to mitigate risks.
 
The ideal candidate is a problem solver with outstanding oral and written communication skills and a proven ability to articulate security risks at all organizational levels to both technical and non-technical individuals.  He/She/They are an energetic team player who thrives in a fast-paced, high-tech environment and possesses exceptional customer service skills. The ability to adjust quickly to shifting priorities, make informed decisions with limited information, and exercise good judgment in escalating risks and concerns to leadership is essential. The Information Security & Compliance Engineer will influence and motivate participants in cross-team projects to engage in security and compliance initiatives, making the ability to build partnerships and collaborate with key stakeholders critical.
 
Essential Functions
Cybersecurity Compliance Management
·       Develop, implement, and maintain cybersecurity compliance policies, standards, and procedures
·       Monitor and ensure compliance with relevant cybersecurity regulations and industry standards (e.g., GDPR, ISO 27001, NIST)
·       Conduct regular security risk assessments and audits to identify and remediate compliance gaps
·       Coordinate with internal teams and external auditors during compliance audits and assessments
·       Maintain documentation related to compliance activities, including reports, policies, and procedures
·       Provide guidance and training to staff on compliance requirements and best practices
·       Stay updated on the latest cybersecurity laws, regulations, and industry trends to ensure organizational compliance
·       Collaborate with Technical Operations & other internal teams to integrate compliance requirements into systems and processes
·       Develop metrics and reports to demonstrate compliance status to leadership and stakeholders
 
Risk Management and Governance
·       Identify and assess cybersecurity risks, developing strategies to mitigate them
·       Establish and manage a cybersecurity governance framework aligned with business objectives
·       Collaborate with senior management to align security compliance strategies with organizational goals
·       Participate in the development of business continuity and disaster recovery plans
·       Oversee data security and data governance initiatives to protect sensitive information
·       Conduct risk evaluations for new processes, products, vendors, and services
 
Information Security
·       Working collaboratively with our Cloud Engineer, develop and maintain cloud security controls and best practices
·       Work closely with Engineering and Operations teams on secure-by-design coding practices, penetration testing, vulnerability scanning and assessment, and remediation
·       Set up and maintain tools and sensors to detect various attacks and exploitation techniques targeted towards cloud platforms and applications running within them
·       Develop, facilitate, and distribute security training modules and corresponding security materials
·       Security incident response
 
Engineering (Preferred)
·       Maintain Docker container and Kubernetes security, including pod-security and network security policies
·       Support the DevOps and Engineering teams in developing infrastructure-as-code using Terraform, CloudFormation, CI/CD, GitHub, etc.
·       Manage security across various Amazon Web Services (AWS) tools/products such as, VPCs, Flowlog, CloudTrail, S3, Route53, Elb, CloudFront, and WAF
·       Partner closely with Engineering and Product teams to suggest improvements that increase application security
 
Minimum Qualifications
·       7+ years of experience in cybersecurity compliance, information security, or related fields
·       Bachelor’s degree or equivalent experience in Information Security, Computer Science, or a related field
·       Professional certifications such as CISSP, CISA, or CISM
·       Experience managing security vendors and managed-services providers
·       Strong understanding of cybersecurity regulations and industry standards (e.g., GDPR, ISO 27001, NIST)
·       Familiarity with Cybersecurity, Risk Assessment, Network Security, Identity and Access Management (IAM), Data Security, and Data Governance
·       Excellent understanding of network and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS)
·       Ability to occasionally provide weekend and after-hours support
 
Preferred Qualifications
·       Degree in Information Security, Cybersecurity, or a related field desired
·       Strong technical background and skillset
·       Strong background in cybersecurity governance and risk management
·       Additional certifications such as CRISC, CGEIT, or SANS GIAC
·       Experience with cloud security compliance frameworks (e.g., AWS, Azure)
·       Familiarity with OWASP, static/dynamic analysis, and common exploit tools and methods
·       Prior experience managing and growing a team in a compliance-focused role
 
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
 
Background Check Required—Education, Criminal, Identity
 
Shorelight is an Equal Opportunity Employer
Apply
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Desktop Support Specialist

Boston , Massachusetts
Description
Salesforce Systems Administrator
Boston, Massachusetts
 
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
 
Job Overview
The Desktop Support Specialist delivers direct, end-to-end technology support to Shorelight employees while providing excellent levels of service and support to the Shorelight community. This role is the first-line technical support contact for the Boston headquarters.  He/She/They work closely with Human Resources to ensure that laptops and onboardings are provisioned, scheduled, and delivered with 100% accuracy.  The Desktop Support Specialist reports to the Technical Support Manager.
 
The Desktop Support Specialist is an analytical and logical problem solver with outstanding oral and written communication skills and a proven ability to present and address both technical and non-technical individuals at all levels of the organization.  He/She/They is a team player who has high-level customer service skills, adjusts quickly to shifting priorities and deadlines, and thrives in a fast-paced, high-tech environment. 
 
Essential Functions
 
Technical Support
·       Maintain and develop strong technical expertise in key technologies in use within Shorelight, which includes areas such as operating systems, browsers, voice and data networking, Zoom, Outlook email client, Office 365, Okta, and the like
·       Troubleshoot and resolve IT issues via phone, Web, and in-person channels
·       Contribute to Help Desk process documentation
·       Maintain familiarity with current and upcoming technology trends in mobile, desktop OS, etc.
·       Demonstrate initiative in recommending enhancements and improvements to the IT infrastructure
·       Help maintain a current inventory/asset system of all computer hardware and software
 
Support & Customer Service
·       Actively monitor onboarding pipeline and ticket queues, and ensure that all requests are handled in accordance with Shorelight’s service delivery standards
·       Escalate tickets proactively to responsible senior team members or specialists
·       Demonstrate high degrees of skill and tact in the areas of teamwork and interpersonal relationships, including highly effective oral, written, and listening communication skills
·       Assume other duties as required
 
Security
·       Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures.
·       Take responsibility for any Shorelight assets assigned to you.
·       Promptly report any security events, incidents, or weaknesses to Shorelight Security.
 
Minimum Qualifications
·       3+ years of experience in IT or a related field, with a strong background in operating systems, desktop support, security, networking, system administration, programming and scripting, and other IT technology areas
·       Familiarity with Windows 10 and Mac OSX operating systems as well as a broad suite of cloud-based and SAAS applications in a business environment
·       Eligibility to work in and travel freely to and from the United States without sponsorship
 
Preferred Qualifications
·       Bachelor’s degree in computer science, information technology, or related field
·       Previous support or customer service experience or training
 
Application Process:
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
 
Background Check Required – Education, Criminal, Identity
 
Shorelight is an Equal Opportunity Employer.
Apply
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Senior Executive Director, Performance Marketing

Boston , Massachusetts
Description
Executive Director, Performance Marketing
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
 
Job Overview
The Executive Director of Performance Marketing will lead and develop Shorelight’s performance marketing operation. This role will report to the Vice President of Marketing and will be able to lead and grow the team and create a predictable and scalable customer acquisition machine. This role will own the strategy and execution of our performance marketing strategy across digital, paid, SEO, e-mail journey and marketing operation to drive awareness, customer acquisition, and nurturing of our students across Direct-to-Student (DTS) and B2B channels. In partnership with the marketing and sales leadership, this role will also be able to build out the performance marketing team to enhance our ability to acquire and convert the right students to the right university programs.
 
Essential Functions 
Performance Marketing
  • Own our strategy for all media: paid search, paid social and organic campaigns spanning global markets, from conception to execution. 
  • Build and lead a team of experts around the student journey, conversion rate optimization, marketing automation, and campaign development. 
  • Work with our analytics team to develop KPIs, reporting, and a center of excellence for performance marketing.
  • Establish best practices around the use of data and analytics to inform marketing and campaign effectiveness.
  • Work with our Product Marketing and Content teams to develop campaigns appropriate for the right personas – both geographically and product-fit.
  • Responsible for the student journey architecture and creating the best student experience for students prior to arrival on campus.
  • Responsible for marketing automation strategy and tools required to operate a world-class performance marketing team.
  • Responsible for creating reports and analysis around ROI, campaign performance, conversion patterns, and web behavior to help optimize campaigns.
  • Advise and allocate digital marketing budgets related to demand generation and performance marketing.
People Management 
  • Recruit, develop, and retain team members to ensure productivity and engagement.
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals.
  • Provide coaching, counseling, and corrective action (when necessary) to team members.
  • Foster a culture that reflects Shorelight’s values
Security
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures.
  • Take responsibility for any Shorelight assets assigned to you.
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security.
Minimum Qualifications
  • Successful track record in a performance marketing or digital marketing role.
  • Experience with building a performance marketing engine across tracking, attribution, automation, and optimization.
  • You have managed team members in the past and are excited about growing a team.
  • Demonstrable hands-on experience with the following: Google Ads, Video, Facebook / Instagram Ads, LinkedIn Ads, Salesforce, Pardot, Tableau.
  • Confident with presenting and working in an international environment with various stakeholders.
  • Ability to work collaboratively across the organization
  • Bachelor’s degree required
Preferred Qualifications
  • Post-graduate degree in business, marketing, or other related degree 
  • An understanding of the global international education landscape and what drives students to study abroad 
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
 
Background Check Required–Education, Criminal, Identity
 
Shorelight is an Equal Opportunity Employer.
Apply
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Director, Master Data Management

Boston , Massachusetts
Description
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
Job Overview
We are seeking a dynamic individual to join our team as the Director of Master Data Management. You will play a pivotal part in shaping our data strategy, ensuring its effective application, and driving consistency and efficiency throughout our organization and with our key business partners. As the Director, you will establish a clear vision and direction, providing hands-on leadership while fostering strong stakeholder relationships across the business.
Essential Functions
Advanced Data Management and Analytics
  • Own all aspects of master data, including entry, definition, and governance.
  • Establish, build, and oversee the master data domains, ensuring adherence to standards, best practices, and innovative automation techniques.
  • Develop metrics to measure the impact of master data activities, demonstrating key benefits and outcomes associated with master data management.
  • Establish and communicate best practices for master data management, encompassing people, processes, and technology.
  • Drive operational excellence with a continued focus on master data, leveraging new technologies to optimize data value.
 
Cross-Functional Operations
  • Collaborate with business functions and stakeholders to generate ideas and drive necessary changes related to master data and governance.
  • Drive harmonization of relevant master data processes across the organization, ensuring a common and consistent view across all business functions.
  • Define, build, and lead a team of internal data stewards to design and implement master data processes and solutions, collaborating closely with the Analytics and Technology teams.
  • Champion a culture of data accuracy adoption within the organization, ensuring that master data management assets are well-understood, accessible, and utilized.
 
Security
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security
 
 
Minimum Qualifications
  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
  • Minimum of 7+ years of experience in data management, with at least 3 years in a role focused on MDM.
  • Proven track record of successfully leading MDM initiatives in large, complex organizations.
  • Deep understanding of MDM concepts, principles, and best practices.
  • Expertise in MDM tools and technologies, such as Informatica MDM or similar platforms.
  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
  • Strong leadership and team-building skills, with the ability to inspire and motivate team members to achieve high performance.
  • Solid understanding of data governance, data quality management, and related disciplines.
 
Preferred Qualifications
  • Master’s degree in Business, Information Systems, Computer Science, or a related field.
  • Experience with regulatory compliance requirements related to data management (e.g., GDPR, CCPA).
  • Certification in MDM or related areas (e.g., CDMP, DAMA).
 
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
 
Shorelight is an Equal Opportunity Employer.
Apply
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Senior Manager, Technical Accounting and Tax

Boston , Massachusetts
Description
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview
The Manager, Technical Accounting and Tax will provide technical accounting support to the business and document key accounting positions. He/She/They serve(s) as the technical accounting subject matter expert with respect to the company’s accounting policies, business partnerships and developments, and emerging accounting issues from the FASB and/or SEC. The Manager, Technical Accounting and Tax also manages the company’s tax work. This position will report directly to the Chief Financial Officer.
The Manager, Technical Accounting and Tax is an energetic team player who takes initiative and is a strategic thinker with the dual capacity to see the big picture and attend to the details. Exceptional interpersonal skills with comfortability in communicating at all levels of the organization is essential. He/She/They is/are comfortable multitasking, adjust(s) quickly to shifting priorities, and manage(s) time efficiently in a fast-paced environment.
Essential Functions
Technical Accounting & Tax
  • Oversee company-wide technical accounting consultation via research on and analysis of complex accounting issues, applying relevant technical guidance and interpretation
  • Document and communicate recommendations of accounting treatments to auditors, business leaders, and other internal stakeholders
  • Focus on the accounting treatment around revenue recognition, contract management and financial implications, business combination, equity, commissions and bonuses, capitalization, and strategic partnerships
  • Work proactively with external auditors to drive timely closure of technical accounting matters to ensure proper accounting and disclosures along with documentation of accounting memos
  • Assist in the financial policy transition and accounting of any newly acquired businesses
  • Assist with oversight of the monthly close process and related improvement initiatives as needed
  • Oversee income tax process including coordination with third party tax preparers for filing returns and recording the tax provision within the financial statements
  • Ensure compliance with state tax filing requirements
 
Relationship Management
  • Build and manage strong business partnerships with key business development, legal and finance teams in development of partnership contracts to ensure positive financial terms and that revenue is recognized in accordance with corporate policies and GAAP
  • Provide guidance to business leaders surrounding operational growth opportunities and the relevant accounting impacts
  • Support the company in new partnership implementation processes and global developments, including considerations around taxes, intercompany relationships, and revenue recognition
Policies & Process Management
  • Lead and document the implementation of improvements to accounting processes and policies
  • Monitor, communicate, and implement accounting standards and emerging guidance, ensuring awareness of their impact on the organization while overseeing policy adherence
  • Collaborate with CFO and finance leadership to drive initiatives
  • Provide training on new or existing accounting standards to team members
Security
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security
 
Minimum Qualifications
  • Bachelor’s degree in accounting
  • CPA certification
  • 5+ years related work experience applying GAAP accounting and SEC requirements
  • 4+ years auditing experience within a large, multi-national public accounting firm (e.g. Big 4)
  • Experience in both private and publicly held international companies
  • Eligibility to work in and travel freely to and from the United States without sponsorship
 
Preferred Qualifications
  • Experience with international operations
  • Experience with complex transactions
  • Experience with tier-1 and tier-2 financial systems
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter
Background Check Required–Education, Criminal, Identity
Shorelight is an Equal Opportunity Employer
 
Apply
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Workplace Culture and Office Coordinator

Boston , Massachusetts
Description
About Us     
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.     
     
Job Overview     
The Workplace Culture and Office Coordinator is a pivotal role at the heart of Shorelight’s corporate operations. He/She/They is/are the creative force managing our corporate headquarters and infusing energy into our workplace. As the face of Shorelight, the Workplace Culture and Office Coordinator independently drives high-quality decisions, ensuring our office runs at peak efficiency and fosters an environment that inspires collaboration. This role is crucial in providing global support and working collaboratively across the organization.  He/She/They is/are instrumental in helping to shape our dynamic culture and ensure that our workplace operations are best in class.  This role reports to the Assistant Director, HR Operations.     
      
The Workplace Culture and Office Coordinator is a creative, high-energy team player with exceptional interpersonal skills and a passion for customer service. He/She/They thrive(s) on being the face of an organization, bring(s) detail-oriented organization, and has/have strong communications skills. The ability to multitask, adapt to shifting priorities, and engage with diverse personalities is key. Creative problem-solving is a skill and way of life for this role.     
     
Essential Functions     
Facilities Management     
  • Manage the reception desk and welcoming visitors as the vibrant face of Shorelight
  • Be the main point of contact for workplace experiences and related inquiries, proactively cultivating connections with team members, and ensuring a top-notch, inviting office space
  • Maintain public spaces that create an efficienct and aesthetically pleasing environment
  • Oversee conference room reservations and maintain general tidiness
  • Mail time-sensitive documents and packages, manage FedEx accounts, and distribute mail to team members with efficiency
  • Manage all catering requests enhancing the employee experience
  • Collaborate monthly with the Senior Executive Assistant to orchestrate creative, high-level meetings
  • Purchase office supplies with a discerning eye and maintain an organized supply area
  • Coordinate operational aspects of new hire orientation, showcasing the organization’s vibrant culture
  • Use the invoice system to pay, reconcile, and approve facilities-related invoices
     
Corporate and Culture Support     
  • Maintain the Shorelight Master Calendar, ensuring all important meetings and events are communicated to the broader employee base
  • Manage the corporate office’s hybrid work schedule and drive in-office culture
  • Actively partner with Employee Resource Groups’ leaders to coordinate events that foster a sense of community and belonging; host the Annual Shorelight Committee Fair
  • Collaborate with teams to plan and host creative, memorable corporate on-site events, quarterly gatherings, Summer Outings, and Holiday Parties
     
Security     
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security
     
Minimum Qualifications     
  • 3+ years relevant working experience in a professional office, hospitality or retail environment
  • Excellent telephone conduct and a warm, engaging demeanor
  • Demonstrated experience with Microsoft Office Suite
  • Eligibility to work in the United States without sponsorship
  • This is an in-office role with the expectation of 4-5 days per week in the Boston office (located in the Seaport)
     
Preferred Qualifications     
  • Bachelor’s degree
  • 1+ years experience with event management
  • Experience managing projects end-to-end
     
Application Process     
To apply for this position, please visit  the Shorelight Careers page to submit an application with a resume and cover letter.     
     
Background Check Required–Education, Criminal, Identity     
     
Shorelight is an Equal Opportunity Employer.     
Apply
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Staff Accountant, Campus

Boston , Massachusetts
Description
About Us 
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens. 
 
Job Overview 
The Staff Accountant manages all accounting activities for several campus partnerships.  Under the direction of finance leadership, the Staff Accountant collaborates with each partnership’s Managing Director and the financial, planning, and analysis team to monitor annual and monthly budgets and transition to actual reporting.  He/She/They is fiscally responsible and looks for opportunities to improve operational practice to align with financial goals.  This role reports to the Senior Accounting Manager.   
 
The Staff Accountant is a strategic problem solver who is exceptionally organized with strong attention to detail.  He/She/They has a proven customer service approach to working with others, has outstanding oral and written communication skills, and can communicate courteously and timely with all levels in the company.  The Staff Accountant is a team player who can work independently, is comfortable multitasking, can change priorities to fit business needs, and manages time efficiently. 
 
Essential Functions 
Accounting 
  • Prepare and enter journal entries for the monthly financial close of multiple university partnerships. Areas include cash, prepaids, fixed assets, revenue, and all required cost accruals.  
  • Prepare month-end reconciliations for required balance sheet and income statement accounts
  • Work closely with the campus team to ensure accurate invoicing of students and sponsors
  • Review, reconcile, and approve university invoices for payment
  • Assist campus team with ensuring student financial accounts are accurate in both Salesforce and in NetSuite
  • Collaborate with corporate and campus teams on all financial aspects of assigned partnerships, including maintaining KPI’s on student enrollment, operational expenses, student invoicing, discounts, and progression invoicing  
  • Support campus team with providing excellent customer service to students, staff, university partners, and vendors through consistent, courteous, and timely communication regarding account/payment status, inquiries, requests, and disputes
 
Data Management, Compliance, and Process Improvement 
  • Assist management with monthly and quarterly financial reviews by documenting analysis explaining swings or adjustments of the financials
  • Assist with corporate audit readiness
  • Review, recommend, and implement best practices regarding accounting policies and procedures
 
 
Security 
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security
  
Minimum Qualifications 
  • Bachelor’s degree in accounting
  • 2+ years of experience in accounting or finance
  • Proven expertise using Microsoft Office products, primarily Excel
  • Eligibility to work in, and travel freely to and from, the United States without sponsorship
  
Preferred Qualifications 
  • Experience with a CRM system such as Salesforce
  • Experience working with accounting software such as NetSuite
  • Experience working successfully with non-native English speakers
  • Budget and accrual experience
  • Prior experience with FloQast or other close management software
  
Application Process 
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter. 
 
Background Check Required–Education, Criminal, Identity 
 
Shorelight is an Equal Opportunity Employer. 
 
 
Apply
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Senior Revenue Manager

Boston , Massachusetts
Description
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
Job Overview
The Senior Revenue Manager contributes to revenue generating activities for corporate accounting and helps lead the campus revenue team in accurate reporting of financials.  He/she/they is/are fiscally responsible and looks for opportunities to improve operational practice to align with financial goals. The Senior Revenue Manager contributes to the creation, review, and training of staff on all Finance Department policies.  This role reports to the Corporate Controller.
The Senior Revenue Manager is a strategic thinker and problem solver with strong attention to detail and a proven customer service approach to working with others.  He/She/They has/have outstanding oral and written communication skills that allows for effective communication at all levels in the company. The Senior Revenue Manager is comfortable multitasking, changing priorities to fit business needs, and manages time efficiently.  He/She/They is/are an energetic team player who can work independently, takes initiative, and has excellent interpersonal skills.
Essential Functions
People Management
  • Recruit, develop, and retain team members to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Foster a culture that reflects Shorelight’s values
Revenue Accounting
  • Support the preparation of journal entries necessary to properly recognize revenue for the current campus partnerships as needed
  • Review all balance sheets reconciliations for assigned campus locations
  • Analyze new agreements and document alignment with our ASC 606 memo
  • Analyze gross margin by campus partnerships with a comparison to budget and forecast
  • Create and review deferred revenue by campus partnerships
  • Work with the Partner Operations team to complete a detailed bad debt analysis
  • Collaborate cross-functionally on the implementation process of any new campus partnerships
  • Collaborate with the Finance team on all financial aspects of assigned campus partnerships, including maintaining KPI’s and target operational metrics
  • Assist in all aspects of the annual external and internal audit(s) and manage special projects to achieve both company and finance team goals
  • Work with finance management to review, develop, and implement internal control policies for the Finance Department, especially as they relate to IT system controls
  • Prepare monthly and ad-hoc financial reporting for senior leadership
  • Collaborate with the FP&A team to analyze unusual adjustments and differences to the budget
  • Partner with IT to develop efficiencies in reconciling student data between NetSuite and Salesforce
  • Support ongoing projects to improve NetSuite design and reporting capabilities
  • Review, recommend, and implement best practices regarding accounting policies and procedures
Security
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security
Minimum Qualifications
  • Bachelor’s degree in accounting, finance, or related field
  • Certified Professional Accountant (CPA)
  • 4+ years of experience in public accounting
  • 4+ years of management experience in a revenue facing role
  • 4+ year of experience in a private or public company setting
  • Strong working experience using Microsoft Office products, primarily Excel
Preferred Qualifications
  • Proficiency in the use and analysis of data from Salesforce
  • Working knowledge with accounting software such as NetSuite or similar large-scale ERP platform
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Background Check Required–Education, Criminal, Identity
Shorelight is an Equal Opportunity Employer.
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