Skip to content

Job Location: Boston - Massachusetts

Job location: Boston – Massachusetts

Back to Careers Page

Senior Sales Commissions Analyst

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Senior Sales Commissions Analyst analyzes, processes and manages commission and bonus payments to global channel partners and recruitment team staff members. Reporting to the VP, FP&A, he or she ensures transactional accuracy and enhances efficiency of the entire commission payment process.  The Senior Sales Commissions Analyst requires exceptional attention to detail, strong organizational skills, and excellent oral and written communication skills. 

Essential Functions

Commissions & Bonus

  • Partner with our FP&A, accounting, and global sales operations team to calculate and prepare both internal and external commissions and incentive payments
  • Assist with the reconciliation of commission related general ledger accounts and the balancing of all commission related payroll interface activity
  • Provide data points and partner with Finance/Accounting team to ensure the appropriate accruals for sales commission are booked
  • Liaise between sales and business owners to troubleshoot any commission related questions and provide third-party auditor support as required
  • Partner with Human Resources & hiring managers in the creation of new commissions plans and annual commissions plans updates
  • Analyze and report on commissions earned in relation to key operating metrics (sales, gross profit, budget v. actual)

Reporting & Data Management

  • Prepare and distribute monthly reporting for upper management
  • Continuously work to develop a process for more efficiently calculating, recording, and reporting of sales compensation
  • Develop commissions reports, analyze information, and enter data from transactions

Minimum Qualifications

  • Bachelor’s degree in Finance, Accounting, or Mathematics
  • 2+ years’ experience in an analytical or a finance-oriented role, preferably commissions related
  • Strong analytical skills and the ability to summarize and present data effectively
  • Advanced proficiency in Excel
  • Customer service focused; strong problem-solving and analytical skills
  • Ability to lead projects and drive them to completion

Preferred Qualifications

  • Working knowledge of Salesforce.com, NetSuite, and Smartsheet
  • Experience with third-party commissions software (Exactly)

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Education, Criminal, Identity

 
Shorelight is an Equal Opportunity Employer.

Apply
Back to Careers Page

Accounts Payable (AP) Team Lead

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Accounts Payable (AP) Team Lead verifies and reconciles a variety of AP transactions, coordinates with staff accountants on accounts payable-related month end tasks, and mentors and supports the AP team by reviewing work prepared by the team.  He or she will work in conjunction with several departments across the organization to ensure compliance with policy and budget.

This role reports to the Senior Accounting Manager and must show excellence in problem solving, oral and written communication, and a strong attention to detail. The ability to envision and implement continual process improvement and high-level customer service skills are essential. 

Essential Functions

Accounts Payable

  • Review coding of invoices for compliance with policy and budget for both invoices and expense reports
  • Confirm approvals for international payables with international accounting teams
  • Run NetSuite tasks to prepare journal entries for the monthly financial close, including accounts payable accruals, pre-paid amortization, and tracking and depreciation of fixed assets
  • Assist corporate staff accountant with research and resolution for the corporate cash accounts used for payable transactions
  • Monitor and maintain the outstanding checks
  • Assist department leaders with implementation of an Automated Clearing House (ACH) / National Automated Clearing House Association (NACHA) file process out of NetSuite for upload to the bank

Process Management

  • Create training manuals and work with Financial Planning & Analysis team on training organization on proper coding for all payables
  • Help to improve internal processes, systems, and procedures
  • Assist with corporate audit readiness

Vendor Relations

  • Monitor and review all domestic vendor transactions in AvidXchange for compliance with levels of authorization prior to syncing with the financial software, NetSuite
  • Review all new vendor requests for completeness
  • Screen all vendors through third party software for TIN matching before sending them to corporate staff accountants for new vendor setup
  • Uphold professionalism in service to vendors and internal customers
  • Move all vendors from check payment and to ACH/EFT and maintain ACH files for the bank

Minimum Qualifications

  • Bachelor’s degree in business or business-related field
  • 5+ years of experience in accounts payable
  • Experience working with financial software such as AvidXchange and NetSuite
  • Proven skills utilizing Microsoft Office products, primarily Excel
  • Experience mentoring staff in accounts payable environment
  • Ability to adapt to changing business needs and manage multiple priorities
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Prior experience with Certify and FloQast

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply
Back to Careers Page

Vice President of Learning Architecture

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview

The Vice President of Live Instructional Architecture will support Shorelight Live which offers immersive distance learning programs through technology-enabled, in-country, live-lecture learning overseas. This role will oversee the development of distance-learning technology, new academic programs, and the roll-out of Shorelight Live studios and classrooms. Passion for building innovative products to meet the U.S. higher education aspirations of international students is a key for success in this position. The ideal candidate combines strategic insight with tactical discipline to design, build, and deliver outstanding distance-learning programs and technology. Reporting into the General Manager, Shorelight Live, this position sits at the center of all organizational disciplines and requires the ability to work well cross-functionally, as well as with external parties.

Key Responsibilities

Studio platform development

  • College studio, classroom and home studio modifications and models for reliability, ease of installation, cost, and optimal user experience
  • Build and implement requirements and enhancements of multi-classroom and Live to Device experiences
  • Other features and capabilities as required

Instructional design and vendor management

  • Development and improvement of processes, procedures, and costs for the maintenance and delivery of courses, including project management
  • Responsible for hiring and training studio staff as well as provide career and internal development
  • Acquire and manage multiple external vendors
  • Live broadcast and asynchronous recording processes, procedures, and support

New program and existing program development

  • Create and implement new Live programs, certificates, and courses as required by Shorelight agreements
  • Recognize and act on new enhancements to existing programs
  • Establish and maintain processes, procedures, and project management for programs and courses

Demonstration and business development

  • Progressive inclusion of available tools as they are developed
  • Support for internal Shorelight personnel who develop and deliver demos
  • Other marketing-related efforts as required and requested

New program operational support, including student support projects

  • New studio and classroom roll-out and project management, including management of Studio development team
  • Provide new program launches period support as needed
  • Continuously provide faculty training and orientation development

Other responsibilities

  • Responsible for budgeting, expense management and procedures

Minimum Qualifications

  • Bachelor’s degree, masters degree preferred
  • 10+ years of experience in the international education/recruitment industry
  • Strong managerial and leadership skills
  • Proven track record of working collaboratively in a matrix governance model
  • Demonstrated success in establishing processes and continuously improving upon them
  • Proficiency with technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Existing network and relationships within the international education industry, strong working knowledge of key international markets, programs and products

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check required – Identity, Education, Criminal

Shorelight Education is an Equal Opportunity Employer.

Apply
Back to Careers Page

Director of Live Instructional Design

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview

The Director of Live Instructional Design is an experienced professional who is passionate about building innovative products to meet the U.S. higher education aspirations of international students. The Director is responsible for overseeing the instructional development of new programs and courses and supporting existing programs and courses. The ideal candidate combines interpersonal skills for working with partner faculty with the tactical discipline to design, build, and deliver outstanding programs and courses within the Live technical platform. This role reports to the Vice President of Live Instructional Technology and requires the ability to work well cross-functionally, as well as with external parties.

Key Responsibilities

Program Definition and Documentation

  • Produce high-level program and course definition documents in collaboration with partner universities, faculty, and staff
  • Elicit and document Program, Course, and Lesson Outcomes
  • Other documentation as required

Course Instructional Design and Build

  • Develop and oversee the development of course design in collaboration with faculty
  • Collect, produce, and/or refine materials as required for ingesting into the Shorelight Live technical platform, including slides, lesson plans, textbooks, syllabi, interactive elements
  • Build and oversee the building of courses in Canvas and UCommons

Academic Partner and Faculty Support

  • Develop and deliver faculty orientation and training
  • Manage the support of teaching faculty in Shorelight Live programs
  • Represent Shorelight Live as instructional design lead for faculty

Managing Outsource Vendors

  • Direct the work and workflow of third-party contractors for course development, language support, textbook and other contributors

Process Development and Documentation

  • Develop and manage templates for course materials
  • Improve workflow and communications for scaling course development processes
  • Faculty training and orientation development

Other Responsibilities

  • Budgeting and expense management and procedures

Minimum Qualifications

  • Bachelor’s degree, master’s degree preferred
  • 8+ years of experience in the international education/recruitment industry
  • Strong managerial and leadership skills
  • Proven track record of working collaboratively in a matrix governance model
  • Demonstrated success in establishing processes and continuously improving upon them
  • Proficiency with technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Existing network and relationships within the international education industry, strong working knowledge of key international markets, programs and products

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check required – Identity, Education, Criminal

Shorelight Education is an Equal Opportunity Employer.

Apply
Back to Careers Page

Application Support Engineer

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.


Job Overview

As the Application Support Engineer you will provide Tier 2/3 support and system administration with specific focus on customer-facing Shorelight applications.  Serve as the escalation point for both customer and operational incidents, outages and errors. Function as the IT system owner for all platforms and work closely with departmental stakeholders. Develop a high level of expertise including data sources, external inputs and integrations; work with development and QA to effectively troubleshoot and recommend fixes and improvements. In addition, candidate will be responsible for developing and creating formal documentation; including capacity and growth management, configuration management, and regular reporting on system performance and health.
 
Key Responsibilities
  • Provide real-time support and system administration for learning management, mobile student information applications and instructional technology platforms deployed globally.
  • Assist development team in identifying and resolving issues
  • Understanding of assigned applications – functional and technical to support, bug fixes, upgrades & content creation and other project support functions
  • Perform incident troubleshooting, analysis and diagnosis based on symptoms, existing knowledge base, review of code, technical process flow, inputs, etc. of assigned applications.
  • Assist developers in the identification and resolution of application or process related defects or issues ensure incidents and development requests are appropriately logged.
  • Assist with Root Cause Analysis (RCA) efforts (prioritize problems, identify and validate RCA) and if needed document and identify work-arounds.
  • Assist in the development and facilitate continuous monitoring of core systems, processes and integrations.
  • Proactively research and escalate any abnormalities in order to mitigate system issues and/or downtime.
 
Minimum Qualifications 
  • BA/BS Degree in Computer Science and/or related work experience
  • 5+ years of experience, preferably Tier 2 System Support or have a Development background
  • Experience in SDLC, including system design, implementation and testing as well as maintenance and support
  • Excellent Communication Skills
  • Strong analytical and logical thinking skills
  • Experience with web, desktop and mobile applications
  • Experience running on-call support
  • Ability to work under stress, sometimes during nonstandard work hours
  • Excellent verbal communication, written communication, and presentation skills
  • Deep familiarity with Windows 10 and Mac OSX operating systems as well as a broad suite of cloud-based and SAAS applications in a varied global environment
  • Strong technical, multitasking, and interpersonal skills
  • Eligibility to work in, and travel freely to and from, the United States without sponsorship
 
Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
 
Shorelight Education is an Equal Opportunity Employer.
Apply
Back to Careers Page

Senior Accountant – Financial Operations and Reporting

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Senior Accountant of Financial Operations and Reporting will assist with operational needs including financial consolidation, general ledger reporting, international accounting and various month end close activities. Additionally, the Senior Accountant of Financial Operations and Reporting will help coordinate work performed by third party service providers including the financial audit and annual tax preparation. This role is a strategic thinker and problem solver with strong attention to detail and a proven team approach to working with others. The ideal candidate has a public accounting background who is looking for a role that touches all facets of the accounting and finance function and a role that is conducive to continued fast paced professional development. The role will report to the Director of Technical Accounting and will also regularly interact with the Chief Accounting officer.

Essential Functions

  • Prepare monthly accounting support for complex accounting areas such as stock-based compensation and revenue estimates
  • Prepare monthly financial reporting for management review
  • Assist the Director of Technical Accounting with the preparation of annual financial statements and researching/implementing new technical accounting needs
  • Coordinate work performed by third party service providers including the financial statement audit, tax preparation, and valuation work
  • Help to improve internal control processes and procedures
  • Other special projects related to improving financial operations and performance 

Minimum Qualifications

  • Bachelor’s degree in accounting
  • Two or more years of accounting experience
  • Strong problem-solving and analytical skills
  • Detail oriented, with exceptional organization and communication skills
  • Ability to adapt to changing business needs and manage multiple priorities
  • Ability to work both independently and as part of a team
  • Proven expertise using Microsoft Office products, primarily Excel
  • Ability to communicate effectively with all levels in the company
  • Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

  • Two to four years of public accounting experience with the Big 4 or National Accounting Firm
  • Certified Public Accountant
  • Experience with international accounting is a plus

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer.

 

Apply
Back to Careers Page

Payroll Specialist

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Payroll Specialist assists the Payroll Supervisor in processing payroll and performs all related general ledger accounting activities related to payroll. He or she partners with Human Resources to ensure best practices are utilized and data accuracy is maintained.

Essential Functions

  • Work with the Payroll Supervisor to process the US payroll for hourly, salaried, and temporary employees, including reviewing and importing hours from time and attendance system within the payroll system (Paylocity) and recording all associated transactions in the company’s general ledger accounting system (Netsuite)
  • Work with the international payroll providers to process monthly international payrolls
  • Implement and maintain payroll best practices to improve efficiency and consult with human resources team to improve payroll and HRIS processes
  • Produce scheduled and ad hoc reports pertaining to payroll and general ledger activities
  • Create and process journal entries for invoices from the benefit service providers and report any discrepancies to Human Resources
  • Assist in maintaining data integrity in the system by running queries, analyzing data, and reviewing source documents for accuracy and completion of data input
  • Perform other related duties as required and assigned

Minimum Qualifications

  • At least 3+ years of experience processing payroll and performing all associated general ledger accounting activities
  • Strong knowledge of a variety of computer software applications, including payroll, benefits, and time/attendance
  • High level of interpersonal skills to handle sensitive and confidential situations
  • Adaptability and flexibility, with demonstrated positive, problem-solving attitude
  • Excellent written and oral communications skills
  • Strong organization skills and ability to complete multiple tasks and high volume of work on deadline
  • Strong ability to work as a team player within a diverse environment
  • Excellent time management, organizational, and follow-through skills
  • Demonstrated ability to respond quickly and accurately to requests for data; ability to provide excellent customer service
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Knowledge of basic human resources, payroll practices, and compliance or other related experience
  • Ability to work under pressure with challenging deadlines
  • Experience with Paylocity

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer.

Apply
Back to Careers Page

Application Support Engineer

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.


Job Overview

As the Application Support Engineer you will provide Tier 2/3 support and system administration with specific focus on customer-facing Shorelight applications.  Serve as the escalation point for both customer and operational incidents, outages and errors. Function as the IT system owner for all platforms and work closely with departmental stakeholders. Develop a high level of expertise including data sources, external inputs and integrations; work with development and QA to effectively troubleshoot and recommend fixes and improvements. In addition, candidate will be responsible for developing and creating formal documentation; including capacity and growth management, configuration management, and regular reporting on system performance and health.
 
Key Responsibilities
  • Provide real-time support and system administration for learning management, mobile student information applications and instructional technology platforms deployed globally.
  • Assist development team in identifying and resolving issues
  • Understanding of assigned applications – functional and technical to support, bug fixes, upgrades & content creation and other project support functions
  • Perform incident troubleshooting, analysis and diagnosis based on symptoms, existing knowledge base, review of code, technical process flow, inputs, etc. of assigned applications.
  • Assist developers in the identification and resolution of application or process related defects or issues ensure incidents and development requests are appropriately logged.
  • Assist with Root Cause Analysis (RCA) efforts (prioritize problems, identify and validate RCA) and if needed document and identify work-arounds.
  • Assist in the development and facilitate continuous monitoring of core systems, processes and integrations.
  • Proactively research and escalate any abnormalities in order to mitigate system issues and/or downtime.
 
Minimum Qualifications 
  • BA/BS Degree in Computer Science and/or related work experience
  • 5+ years of experience, preferably Tier 2 System Support or have a Development background
  • Experience in SDLC, including system design, implementation and testing as well as maintenance and support
  • Excellent Communication Skills
  • Strong analytical and logical thinking skills
  • Experience with web, desktop and mobile applications
  • Experience running on-call support
  • Ability to work under stress, sometimes during nonstandard work hours
  • Excellent verbal communication, written communication, and presentation skills
  • Deep familiarity with Windows 10 and Mac OSX operating systems as well as a broad suite of cloud-based and SAAS applications in a varied global environment
  • Strong technical, multitasking, and interpersonal skills
  • Eligibility to work in, and travel freely to and from, the United States without sponsorship
 
Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
 
Shorelight Education is an Equal Opportunity Employer.
Apply
Back to Careers Page

Commissions Specialist

Boston , Massachusetts
Description

About Us

Shorelight Education is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Commissions Specialist analyzes, processes, and manages commission and bonus payments to global channel partners and recruitment team staff members. Reporting to the Commissioners Manager, this individual assists throughout the entire process, from data verification through completion of payment. The ideal candidate enjoys working in a challenging and fast-paced environment and welcomes this opportunity to support our continued success and growth.
 
Essential Functions

Commissions & Bonus

  • Review and analyze bonus and commission plans; calculate bonus and commission liabilities
  • Work with Commissions Analyst to partner with teams to gather all student enrollment information across all partner universities
  • Assist in the production and distribution of commission and bonus statements
  • Maintain and analyze system data that is critical for commission functions
  • Proactively identify areas of concern in commissioning process and recommend improvements
  • Process commission and bonus payments and record entries in the accounting system
  • Assist in automation initiatives for commission and bonus processing
  • Reconcile commission payment to revenue recognition schedule

Minimum Qualifications

  • B.A./B.S. degree
  • Strong proficiency in Microsoft Excel
  • 1-2 years of experience in an analytical or a finance–oriented role, preferably commissions related
  • Ability to work independently and as part of a team and take on new tasks with high level of difficulty
  • Customer service focused; strong problem–solving and analytical skills
  • Ability to take ownership of projects and drive them through completion

Preferred Qualifications

  • Working knowledge of Netsuite and Salesforce.com

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.

Apply