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Job Location: Garden City - New York

Job location: Garden City – New York

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Adelphi University International – Admissions Officer

Garden City , New York
Description

About Us

Adelphi International is a partnership between Adelphi University and Shorelight Education. The mission of the International Accelerator Program is to immerse international students in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood in obtaining their degrees.

Job Overview

The Admissions Officer assists with the admissions of international students for both Direct and  International Accelerator Programs (IAP). Reporting to the Associate Director of Admissions, the Admissions Officer possesses a high degree of self-direction, strong attention to detail, and excellent problem-solving skills. He or she demonstratesoutstanding interpersonal skills and cultural sensitivity toward students and staff from a diverse range of backgrounds.

Essential Functions

Admissions Data Management & Integrity

  • Process applications and documents and forward them to university partners via integration tools
  • Assist in reviewing applications, transcripts, and other documents required for international student admissions
  • Review daily reports to manage and maintain the processing of applications and offers are meeting required deadlines
  • Coordinate I-20 process with partner university admissions staff
  • Prepare acceptance packet mailings
  • Develop and run data reports for routine reporting to relevant stakeholders
  • Liaise with student services staff to gather student feedback, keep Salesforce Customer Relationship Management (CRM) updated and share student accomplishments with market-facing staff and recruiters
  • Other duties as assigned

 

Administrative Support

  • Support the Academic and Student Services Directors by assisting with pre-arrival processes and documentation, including partner and student inquiries
  • Review and coordinate mail and documentation on a daily basis
  • Respond to e-mail and phone inquiries
  • Assist with webinars for future students
  • Process requests for information packets and prepare mailings to prospective students
  • Participate in weekly staff meetings

Minimum Qualifications

  • Bachelor’s degree in higher education, international education, or related field
  • 1+ year(s) Admissions experience, including working knowledge of university admissions processes
  • Knowledge of international student services within a higher education setting
  • Proven ability to establish and maintain positive working relationships with key stakeholders to facilitate and accomplish work goals 
  • Demonstrated ability to complete projects in a timely manner
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Expertise with Microsoft Office programs
  • Experience with Banner and/or Salesforce
  • Strong working knowledge of PeopleSoft software
  • Strong working knowledge of one or more foreign languages
  • Ability to take initiative, perform multiple assignments, and establish short- and long-term priorities
  • Ability to demonstrate sound business acumen and meet performance targets

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Education, Criminal, Identity

Adelphi University International is an Equal Opportunity Employer.

Apply
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Assistant Academic Director

Garden City , New York
New York , New York
Description

Adelphi International — Assistant Academic Director

Garden City, New York

 

About Us

Founded in 1896, New York’s Adelphi University is a nationally ranked, doctoral research university where students succeed by gaining the skills, knowledge and exposure to thrive as professionals and active citizens in an interconnected and fast-paced global society. Today, nearly 7,500 students from 38 states and 46 countries pursue degrees in person and online through Adelphi’s eight distinguished schools with a wide range of liberal arts and professionally oriented programs. Adelphi is known for offering a personalized education—one in which students are mentored by talented and committed faculty members and readily find opportunities to initiate, innovate, explore and understand. With dynamic learning hubs on Long Island, in Manhattan and in the Hudson Valley, Adelphi serves communities, both regionally and globally, through the research and practice of its faculty, the collaborative initiatives undertaken by its centers and programs, the staging of distinguished cultural events and, most essentially, the education of future leaders and informed citizens.

 

Job Overview

The Assistant Academic Director (AAD) manages a team of instructors and oversees the delivery of academic programs to a diverse group of international students in an Intensive English Program (IEP) and an International Accelerator Program (IAP). Reporting to the Academic Director with dotted–line responsibility to the Senior Manager, Academic Affairs, the AAD will provide professional support and development, including observations and performance reviews, hiring new staff, ensuring the timely and effective delivery of all products and services, and communicating regularly with academic team members about developments within the IEP and IAP. 

 

In cooperation with the Academic Director, the AAD works collegially with students, faculty members, and administrators. The AAD is a strong team player who participates in both academic and student services initiatives, providing a high level of customer service to all stakeholders.

 

Key Responsibilities

 

  • Assist the Academic Director in managing academic operations, including implementing and overseeing systems, procedures, and policies; maintaining accurate records and reports on the program; and meeting academic program quality standards, ensuring continuous evaluation and improvement of the program
  • Work closely with the Academic Director, Managing Director, Academic Chair, and Shorelight Education to support all academic programming, including curriculum delivery, mentoring of faculty and staff, and overall student experience
  • Oversee the academic support services for at-risk students across programs and advise students, as needed
  • Ensure a holistic program encompassing academic success, integration into the university environment, acculturation, student service support, and student success
  • Stay current with the latest developments and best practices in ESL/EFL pedagogy, curriculum development, testing, and teaching  
  • In partnership with the Academic Director, implement and monitor student progression and retention processes and policies for the program
  • Analyze reports on the progress and satisfaction of the students’ achievement of objectives, including progression through the program and degree completion
  • Work closely with academic departments and the University Registrar to ensure appropriate scheduling of courses and instructional staff, as directed
  • Recruit, develop, and retain ESL instructors to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Conduct regular observations of ESL instructors in the classroom, keeping accurate and complete records and communicating the results
  • Act as academic quality and assurance manager for curriculum, teaching, and assessment
  • Ensure that instructors foster a communicative, student-centered classroom environment, in which student interaction is encouraged and facilitated
  • Ensure that instructors produce and follow lesson plans that reflect effective teaching strategies and meet the individual needs of students
  • Collect and organize records of all formative and summative student evaluations and feedback, and produce reports summarizing student results
  • Oversee evaluation and processes for students transitioning from the IEP to the accelerator program
  • Provide opportunities for staff development and professional training, and participate in same when appropriate 
  • Act as a positive ambassador for Adelphi International
  • Assist the Academic Director and Managing Director as needed
  • Other duties as assigned

 

Minimum Qualifications

  • Master’s degree in TESOL, applied linguistics, higher education management, or related field required with 3+ years of experience in higher education and managing ESL teachers
  • 3+ years of teaching academic English to L2 learners
  • Demonstrable knowledge of applied linguistics, second language acquisition, language-teaching methodologies, assessment, and curriculum/lesson planning
  • Ability to work in a diverse environment and exhibit cross-cultural competence and understanding
  • Proven customer service skills and demonstrated work ethic
  • High energy level and ability to thrive in a fast-paced environment
  • Demonstrated problem-solving, decision-making, and creative-thinking abilities
  • Demonstrated tact, patience, and diplomacy, particularly with non-native English speakers
  • Evidence of having a hands-on approach to academic delivery, student service, and business growth
  • Demonstrated understanding of class management tools, including databases, Microsoft Office programs, course management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Exceptional interpersonal, communication, presentation, and leadership skills
  • Eligibility to work and travel in the United States without sponsorship

 

Preferred Qualifications

  • Experience working within an educational collaboration and/or a complex organization
  • Experience living or working overseas
  • Competence in a foreign language preferred
  • Academic advising experience

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 

 

Adelphi International is an Equal Opportunity Employer.

Apply
Back to Careers Page

Adelphi International — Academic Director

Garden City , New York
Description

About Us

Adelphi International is a partnership between Adelphi University and Shorelight Education. The mission of the International Accelerator Program is to immerse international students in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood in obtaining their degrees.

 
Job Overview

The Academic Director implements and manages an International Accelerator Program (IAP) curriculum and support services for international students. This individual primarily ensures the delivery of a high-quality academic experience for all students in the program. This program combines English language instruction and support with academic instruction and acculturation. Reporting to the Managing Director, the Academic Director ensures the quality of this specialized academic program, organizing effective student support and guidance in areas of English for academic purposes, tutorials, and progression through the program.

In cooperation with university academic units and university administrators, the Academic Director works collegially with students, faculty members, and administrators. The Academic Director is a strong team player who participates in both academic and student services initiatives, providing a high level of customer service to all stakeholders.

Essential Functions

 Academic Program Management

  • Manage academic operations, including implementing and overseeing systems and procedures; maintaining accurate records and reports on the program; and meeting academic program quality standards, ensuring continuous evaluation and improvement of the program
  • Work closely with the Managing Director, Academic Chair, and Shorelight Education to supervise and manage all academics of the program, including curriculum delivery, mentoring of faculty and staff, and overall student experience
  • Collaborate with academic units to develop a program that meets the university’s objectives; further strengthens the university’s mission, international reach, and outstanding reputation; and maximizes student success and progression
  • Partner with the Academic Chair, Student Services Director, and university personnel to ensure a holistic program encompassing academic success, integration into the university environment, acculturation, student service support, and student success
  • Oversee academic program planning
  • Represent the program through participation in academic events, on familiarization tours, and through memberships and affiliations as appropriate
  • Adhere to university policies regarding academic integrity and related university academic policies

 Student Progression and Retention

  • In partnership with the Academic Chair and the Director of Admissions, implement and monitor student retention processes and policies for the program
  • Analyze reports on the progress and satisfaction of the students’ achievement of objectives, including progression through the program and degree completion

 Relationship Management

  • Liaise with appropriate committees and other partners related to the matriculation and onboarding of new students initially, through the IAP, and into university degree programs
  • Work with academic departments to ensure appropriate scheduling of courses and assignment of instructional staff for the program

 People Management

  • Recruit, develop, and retain team members to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Foster a culture that reflects Shorelight’s values


Minimum Qualifications

  • Doctorate degree with 3+ years’ experience in higher education, language school management, or related field or master’s degree with 5+ years of experience in higher education, language school management, TEFL/TESOL, or related field
  • 3+ years of teaching experience at the university level
  • Experience working with international students in a higher education setting
  • Record of exceptional interpersonal, communication, presentation, and negotiation skills
  • Demonstrated tact, patience, and diplomacy, particularly with non-native English speakers
  • Hands-on approach to academic delivery, student service, and business growth
  • Demonstrated understanding of class management tools, including databases, Microsoft Office programs, course management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Eligibility to work and travel in the United States without sponsorship

Preferred Qualifications

  • Experience working within an educational collaboration and/or a complex organization
  • Experience living or working overseas
  • Academic advising experience

Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

 Adelphi International is an Equal Opportunity Employer.

Apply