New Delhi (NCR) - India Archives - Page 2 of 4

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Assistant Recruitment Manager, North & East India

Gurugram , India

New Delhi (NCR) , India

Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Recruitment Manager (RM) is responsible for executing a student recruitment strategy across India targeted at international students seeking a US university degree. This position will include account management of Shorelight’s country and regional network recruiters, schools and universities along with building and managing direct-to-student marketing campaigns that drive enrolments to Shorelight’s university partners.

This position is based in India and directly reports to the Regional Director, Recruitment, West and South India

Essential Functions

The responsibilities of this position include:

Manage key channel accounts and partnerships in India to achieve enrollment targets for all university partnerships
Contribute to, and execute on, Shorelight university partner’s student recruitment strategies
Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the Regional Director, South Asia utilizing technology systems
Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
Travel extensively to attend recruitment and outreach activities, seminars,conferences, meetings and training events. Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
Work effectively with the university liaisons to ensure smooth entry into the school-or program (working with Finance on incoming deposits, tracking of payments, processing of agent contracts and commissions as necessary, assisting with form completion, coordinating arrival transportation for new incoming students, etc.)

Minimum Qualifications

Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
3+ years of experience in the international education/recruitment industry in India
Strong sales and account management skills
Proven track record of working collaboratively in a matrix governance model
Strategic-minded and sales-driven, strong drive for results, pressure-resilient
Proficiency with CRM technology and reporting programs/systems
Excellent communication and presentation skills
Exemplary customer service skills and ability to foster a team-based customer service ethic
Willingness and ability to travel both throughout India and the USA as required
Experience in organizing pre-departure events and product launches
Eligibility to work in the hiring location without sponsorship

Preferred Qualifications

Beneficial to have existing network and relationships within the education industry across India, strong working knowledge of key international markets, programs and products
Local language proficiency would be advantageous
Experience with Salesforce.com

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer

Apply

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Assistant Recruitment Manager, West India

Mumbai , India

New Delhi (NCR) , India

Description

About Us

Job Overview

This position is based in India and directly reports to the Regional Director, Recruitment, West and South India

Essential Functions

The responsibilities of this position include:

Manage key channel accounts and partnerships in India to achieve enrollment targets for all university partnerships
Contribute to, and execute on, Shorelight university partner’s student recruitment strategies
Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the Regional Director, South Asia utilizing technology systems
Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
Travel extensively to attend recruitment and outreach activities, seminars,conferences, meetings and training events. Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
Work effectively with the university liaisons to ensure smooth entry into the school-or program (working with Finance on incoming deposits, tracking of payments, processing of agent contracts and commissions as necessary, assisting with form completion, coordinating arrival transportation for new incoming students, etc.)

Minimum Qualifications

Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
3+ years of experience in the international education/recruitment industry in India
Strong sales and account management skills
Proven track record of working collaboratively in a matrix governance model
Strategic-minded and sales-driven, strong drive for results, pressure-resilient
Proficiency with CRM technology and reporting programs/systems
Excellent communication and presentation skills
Exemplary customer service skills and ability to foster a team-based customer service ethic
Willingness and ability to travel both throughout India and the USA as required
Experience in organizing pre-departure events and product launches
Eligibility to work in the hiring location without sponsorship

Preferred Qualifications

Beneficial to have existing network and relationships within the education industry across India, strong working knowledge of key international markets, programs and products
Local language proficiency would be advantageous
Experience with Salesforce.com

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer

Apply

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Chartered Accountant

Mumbai , India

New Delhi (NCR) , India

Description

About Us

Job Overview

The Chartered Accountant contributes to accounting activities for Corporate accounting, under the direction of finance corporate leadership, helps lead the finance team in accurate reporting of financials. He/she/they is fiscally responsible and looks for opportunities to improve operational practice to align with financial goals. The Chartered Accountant is a strategic thinker and problem solver with strong attention to detail and a proven customer service approach to working with others. Reporting to the Senior Manager of Corporate Accounting.

Essential Functions

Accounting

Prepare journal entries and associated balance sheet reconciliations for the monthly financial close, including those for cash, prepaids, fixed assets, payroll, payables, intercompany/consolidation, and all required accruals as examples
Provide support and oversight as it relates to team members supporting accounts payable, accounts receivable, and payroll
Collaborate with Finance team on all financial aspects of assigned partnerships, including maintaining KPI’s on corporate expenditures and target operational metrics

Strategy and Data Management

Prepare monthly and ad-hoc financial reporting for senior leadership
Assist management with monthly and quarterly financial reviews by documenting analysis explaining unusual adjustments and differences to budget

Compliance and Process Improvement

Assist with corporate audit readiness
Work with Finance, Analytics, and IT team members to identify ways to improve the efficiency and effectiveness of month end processes and assist in initiatives to implement the improvements for financial reporting
Supporting ongoing projects to improve NetSuite design and reporting capabilities
Support new rollout of Coupa software for expense procurement/payables/treasury and employee expenditure activity
Review, recommend, and implement best practices regarding accounting policies and procedures

Minimum Qualifications

Bachelor’s degree in accounting
Minimum 1-2 years of experience in accounting
Proven expertise using Microsoft Office products, primarily Excel
Budget, month end, and accrual experience
Detail oriented, with exceptional organization and communication skills
Strong problem-solving and analytical skills
Ability to adapt to changing business needs and manage multiple priorities
Ability to work both independently and as part of a team
Ability to communicate effectively with all levels in the company
Customer service focused, with demonstrated ability to communicate courteously and timely
Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

Experience with a CRM system such as Salesforce
Experience working with accounting software such as NetSuite or similar large-scale ERP platform
Experience working with Coupa
Experience working with FloQast (similar to Blackline)

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Admissions Advisor – EMEA – India

Bangalore , India

Gurugram , India

Hyderabad , India

Mumbai , India

New Delhi (NCR) , India

Description

About Us

Shorelight Education is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Admissions Advisor assists with the admissions of international students for both Direct and International Accelerator Programs (IAP). Working within the Enrollment Management team, the Admissions Advisor possesses a high degree of self-direction, strong attention to detail, and excellent problem-solving skills. He or she demonstrates outstanding interpersonal skills and cultural sensitivity toward students and staff from a diverse range of backgrounds.

Essential Functions

Admissions Data Management & Integrity

Receive applications and documents from students/agents
Review applications, transcripts, and other documents required for international student admissions and evaluate academic and English credentials to determine admissibility to University programs; render decisions on student’s admissibility
Advise agents/students/internal team members on admissions requirements; provide support to enable completion of application
Input and maintain data into Shorelight’s and Partner University’s CRM/EM systems
Review daily reports to manage workflow and ensure processing of applications and offers are meeting required deadlines
Collect and verify I-20/financial documents; liaise with University PDSO to issue I-20
Prepare acceptance packet
Develop and run data reports for routine reporting to relevant stakeholders
Other duties as assigned

Administrative Support

Support the Academic and Student Services Directors by assisting with pre-arrival processes and documentation, including partner and student inquiries
Review and coordinate mail and documentation on a daily basis
Respond to e-mail and phone inquiries
Assist with webinars for future students
Process requests for information packets and prepare mailings to prospective students
Participate in staff meetings

Minimum Qualifications

Bachelor’s degree in higher education, international education, or related field
2+ years Admissions experience, including working knowledge of university admissions processes
Knowledge of international student services within a higher education setting
Proven ability to establish and maintain positive working relationships with key stakeholders to facilitate and accomplish work goals 
Demonstrated ability to complete projects in a timely manner
Ability to think independently, thoroughly, and critically in fast-paced contexts
Ability to collaborate with stakeholders from local, national, and international constituencies
Superior interpersonal and communication skills, including excellent English verbal and writing skills and ability to communicate with people from a wide variety of cultures and linguistic backgrounds
Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance

Preferred Qualifications

Expertise with Microsoft Office programs
Experience with Banner and/or Salesforce
Strong working knowledge of PeopleSoft software
Strong working knowledge of one or more foreign languages
Ability to take initiative, perform multiple assignments, and establish short- and long-term priorities
Ability to demonstrate sound business acumen and meet performance targets

Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Apply

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Data Visualization Engineer

New Delhi (NCR) , India

Description

About Us

Job Overview

As a Data Visualization Engineer and member of the Shorelight Analytics team, you will be responsible for turning abstract information from data analyses into appealing and clear data visualizations that improve business insights.

The right candidate is both technical and a creative thinker, who understands how to apply their deep knowledge in visualization skills such as user experience design, data visualization and advanced analytics. Individuals in this role understand how information is turned into knowledge and how this knowledge supports and enables key business processes. This role will partner with internal business stakeholders across Shorelight.

Essential Functions

Conceptualizes, designs, and develops reports or data visualization solutions that synthesize data concepts into clear communications for internal business stakeholders
Works closely with analytics leadership/product managers and analysts as part of a project team
Works with internal business stakeholders to identify useful and strategically relevant insights
Identifies opportunities for improvement or where further development/build-out is required; work with assertiveness and with a solution-minded approach to tackle complex data problems
Demonstrates a strong sense of visual design and interest in creative visualization work
Demonstrates an ability to reduce data to the bare minimum of what is needed to optimally communicate a message
Demonstrates a drive to learn new tools and new ways of visualizing/displaying data and insights
Writes documentation of solutions and processes for both analysts and end users
Executes on end-to-end analytics product roadmap of enhancements, modifications, and new releases
Work with data engineer and analysts to obtain data and perform user acceptance testing; ensures data visualizations meet needs of end users
Serves as the subject matter expert for data visualization
As needed, illustrates visualization ideas using storyboards, process flows, wireframes, or prototypes
As applicable, mentors data analysts

Minimum Qualifications

Bachelor’s degree
Strong Tableau expertise and skills
At least 3 years of direct experience working with data visualization tools
At least 1 year of exposure to ETL, databases / data warehouses that relate to developing these reports
Strong technical and analytical skills
Entrepreneurial and strategy-oriented mindset; has the ability to identify opportunities and develop solutions with minimal guidance
Has the ability to choose the best visualization style for a given context
Comfort working with remote, international teams
Excellent communications skills, both verbal & written, with an ability to speak to different levels of the organization
Internal customer orientation and excellent problem-solving skills
Self-starter with ability to take initiative and deliver tangible results under deadlines

Preferred Qualifications

Experience with agile project delivery
Passion for or understanding of user centered design in data visualization

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Director of Data Science

New Delhi (NCR) , India

Description

About Us

Job Overview

The Director of Data Science will lead the data science strategy and will build scalable data / analytic capabilities to measure the efficacy of conversion and student success activities and provide actionable insights toward optimization. This requires thought leadership with a focus on innovation. This role will also manage our team of data scientists. This role will report to the Vice Preside of Data Science and Analytics, and will require close collaboration with the Analytics team, our Recruitment and Marketing teams, our Campus Operations teams, as well as our Engineering and Technology teams. This is a new role at Shorelight and will be essential to building the foundation for a scalable data science architecture at Shorelight.

Essential Functions

Data Management & Analysis

Design and implement machine learning models for a number of use cases including but not limited to: conversion, student-to-program matching, risk assessment, and student success
Measure and validate performance of machine learning models
Implement machine learning models in production
Monitor and improve model performance
Analyze massive amounts of data to provide insights
Propose creative solutions to existing business challenges
Present findings to business leaders internally and to partners
Leverage best practices in machine learning and data engineering to develop scalable solutions

Team Leadership

Plan and direct data science / machine learning projects within the team
Lead, mentor and grow data science teams focused on developing production-grade services and capabilities

Minimum Qualifications

BS in engineering, computer science, math (statistics) or related field
8+ years experience managing engineering/analytics projects
Experience with a statistical analysis software package – R, Python, or data science software platforms such as RapidMiner, Xplenty, Apache Hadoop, Alteryx or related tools
Experience with big data tools (SQL, Spark, Hive, Hadoop)
Exceptional problem-solving skills with unrelenting focus on practical business implications
The desire to not only manage an incredible team, but the willingness to contribute to product and program ideation
Ability to thrive in a fast paced, and dynamic work environment
Excellent organization skills and attention to detail
Experience with model explainability and interpretability techniques
Interest in learning about business applications, business models and economics of machine learning and data technologies
Strong interpersonal and communication skills, including the ability to explain and discuss mathematical and machine learning technicalities with colleagues and clients from other disciplines

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Enrollment Services Advisor, India

New Delhi (NCR) , India

Description

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview

The Enrollment Services Advisor leads and executes our pre-arrival conversion activities in the India region. Based in India, the Enrollment Services Advisor works as part of a highly motivated professional team and is responsible for regional visa success and overall conversion and arrival of new students on campus.

This position works closely with recruiters, admission and marketing/D2C teams, and Shorelight’s partner campus teams to provide student-focused, optimal learning experiences and services that lead to student conversion. Measures of success for this role include the ability to drive conversion from deposit to enrollment, high rate of pre-payment, high rate of visa issuance, and on-time arrival to campuses. A large proportion of this sales and service role is speaking with applicants, parents and agents via online chat platform, email, telephone daily. The position directly reports to the Enrollment Services Manager, India.

Key Responsibilities

I-20 and Visa Preparation

Collaborate closely with agents and admissions and recruitment teams for all confirmed students to ensure efficient completion of required documents to achieve I-20s for students
Provide a comprehensive visa preparation service to students and agents, including regular presentations to agencies, sharing of tips and best practices, and mock interviews with students to achieve a 95%+ visa issuance rate
Track and analyze visa appointments, embassy processing times, and student interview feedback to continuously enhance and adapt visa preparation according to current trends and insights

Pre-Departure Process and Activity Management

Design, manage, and facilitate an engaging and informative pre-departure concierge service for students, parents, and agencies
Participate with the planning and implementation of pre-departure events (online and offline)
Ensure students’ financial obligations are met by facilitating payments of tuition and other associated fees before departure
Ensure agents/students and their families complete and submit pre-arrival forms and documentation to campuses, with a focus on the transportation form, so campus teams can effectively manage the arrival process
Work with recruitment team, students, and agencies to ensure on-time arrival of students to campus for orientation
Serve as the main point of contact for all subregional agents and students in the pre-arrival phase

Data Analysis and Reporting

Provide key partner’s VIP service, including customized reports, regular update of student progress, and in-agent office visits
Analyze data to provide ongoing weekly updates, reports, and forecasts to the Enrollment Services Manager and regional team for all students
Be the point of information and clarity on all conversion activities and student status
Maintain a database of respective subregional students to track their status and progression to enrollment

Stakeholder/Student Family Engagement and Management

Manage and maintain regional agent/student online enquiry platforms
Build a strong rapport with students, parents, channel partners, partner campus teams, admissions, and any other key stakeholders
Maintain a database of assigned students to track their status and progress toward arrival
Act as key contact for the campus student services teams post-arrival to help communicate with channel partners/parents to assist with any follow-on activities post-enrollment (e.g., student attendance, performance)

Minimum Qualifications

Proficiency in writing and speaking English and Arabic
Working knowledge of Microsoft Office (Word, Excel, Power Point)
Excellent verbal, written, and interpersonal communication skills
Excellent ability to motivate self and work effectively in a team environment
Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards
Effective time management skills, sense of urgency, and ability to plan and prioritize daily activities
Strong consultative skills and demonstrated ability to adapt to change in a fast-paced environment
Ability to receive constructive feedback and demonstrate accountability
Strong critical-thinking and problem-solving skills, complemented by good judgment

Preferred Qualifications

Prior education sales/enrollment experience
Working knowledge of CRM software (e.g., Salesforce)
Experience living, working, or studying overseas

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight Education is an Equal Opportunity Employer.

Apply

Back to Careers Page

Data Analyst

New Delhi (NCR) , India

Description

About Us

Job Overview

The Data Analyst helps lead efforts to weave data and analytics into the fabric of Shorelight’s everyday work. This role supports the conversion of data into tools and insights that will lead to informed business decisions, working with internal stakeholders and top management within the company.

This position is a core member of the Analytics team that focuses on “what is the best way to visually convey the story we are trying to tell or the actions we are trying to take?” You will work closely with internal business stakeholders and our data architecture team to identify, design, and implement data analytics products that drive business value.

Essential Functions

Data Management & Analysis

Creates compelling analyses, data visualizations, and dashboards that convey clear insights to users
Identifies opportunities and develops recommendations to increase adoption of Analytics products by monitoring engagement and analyzing key insights
Participates in roadmap development for future business intelligence and visualization needs
Demonstrates ability to synthesize implications and the “so what?” from analysis; summarizes these insights in a clear, easy to understand manner for non-technical audiences
Promotes a data-oriented culture of insight generation and the enablement of end-users
QAs data output to ensure accuracy

Cross-Functional Operations

Partners with Analytics leadership and internal stakeholders to design and define analytics products based on needs of the business
In addition to insight generation, contributes analytical support and recommendations to stakeholders as needed
Knowledgeable of key data sources and data interdependencies within the organization to ensure all relevant parameters are considered

Minimum Qualifications

1 year of hands-on experience in Tableau (Preferred), Google Data Studio, Power BI, or other foundational data visualization software
1 year of exposure to ETL, databases / data warehouses that relate to developing these reports
Comfort working with remote, international teams (U.S. based)
Ability to work with large amounts of information and see the ‘bigger picture’
Must be extremely organized, detail-oriented, work well under pressure and be able to work across several projects and tasks both independently and as part of a team
Strong analytical and problem solving capabilities, and ability to self-motivate and think strategically about how to meet goals
Internal customer orientation and excellent problem-solving skills
Excellent verbal and written communication, with adaptability
Proactive, self-starter with ability to take initiative and deliver tangible results under deadlines

Preferred Qualifications

3 years of hands-on experience in Tableau (Preferred), Google Data Studio, Power BI, or other foundational data visualization software
3 years of exposure to ETL, databases / data warehouses that relate to developing these reports
Interest in data visualization, design

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

Back to Careers Page

Enrollment Services Advisor, India

New Delhi (NCR) , India

Description

About Us

Job Overview

Key Responsibilities

I-20 and Visa Preparation

Collaborate closely with agents and admissions and recruitment teams for all confirmed students to ensure efficient completion of required documents to achieve I-20s for students
Provide a comprehensive visa preparation service to students and agents, including regular presentations to agencies, sharing of tips and best practices, and mock interviews with students to achieve a 95%+ visa issuance rate
Track and analyze visa appointments, embassy processing times, and student interview feedback to continuously enhance and adapt visa preparation according to current trends and insights

Pre-Departure Process and Activity Management

Design, manage, and facilitate an engaging and informative pre-departure concierge service for students, parents, and agencies
Participate with the planning and implementation of pre-departure events (online and offline)
Ensure students’ financial obligations are met by facilitating payments of tuition and other associated fees before departure
Ensure agents/students and their families complete and submit pre-arrival forms and documentation to campuses, with a focus on the transportation form, so campus teams can effectively manage the arrival process
Work with recruitment team, students, and agencies to ensure on-time arrival of students to campus for orientation
Serve as the main point of contact for all subregional agents and students in the pre-arrival phase

Data Analysis and Reporting

Provide key partner’s VIP service, including customized reports, regular update of student progress, and in-agent office visits
Analyze data to provide ongoing weekly updates, reports, and forecasts to the Enrollment Services Manager and regional team for all students
Be the point of information and clarity on all conversion activities and student status
Maintain a database of respective subregional students to track their status and progression to enrollment

Stakeholder/Student Family Engagement and Management

Manage and maintain regional agent/student online enquiry platforms
Build a strong rapport with students, parents, channel partners, partner campus teams, admissions, and any other key stakeholders
Maintain a database of assigned students to track their status and progress toward arrival
Act as key contact for the campus student services teams post-arrival to help communicate with channel partners/parents to assist with any follow-on activities post-enrollment (e.g., student attendance, performance)

Minimum Qualifications

Proficiency in writing and speaking English and Arabic
Working knowledge of Microsoft Office (Word, Excel, Power Point)
Excellent verbal, written, and interpersonal communication skills
Excellent ability to motivate self and work effectively in a team environment
Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards
Effective time management skills, sense of urgency, and ability to plan and prioritize daily activities
Strong consultative skills and demonstrated ability to adapt to change in a fast-paced environment
Ability to receive constructive feedback and demonstrate accountability
Strong critical-thinking and problem-solving skills, complemented by good judgment

Preferred Qualifications

Prior education sales/enrollment experience
Working knowledge of CRM software (e.g., Salesforce)
Experience living, working, or studying overseas

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight Education is an Equal Opportunity Employer.

Apply