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Sales Operations Analyst

Remote , Work from Home , United States

Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

Shorelight is seeking a dynamic individual to learn, experience and participate actively in Shorelight’s global student recruitment operations, consisting of data management, project implementation, and CRM management. The Sales Operations Consultant is an integral part of the Shorelight team working closely with the recruitment operations team on initiatives to help the global recruitment team achieve their goals.

Essential Functions

Project Implementation

Organization of internal and external compensation plans
Management and Distribution of English Langue Testing ID’s
Reconciliation of regional recruitment promotions and campaigns

Data/Analytics

Support analytics and finance to optimize tracking metrics and execution of:
- Monthly/Annual sales performance
- Commission payment
Support the analysis of Shorelight’s enrollment pipeline to uncover trends and opportunities.
Work cross functionally with Analytics, marketing, admissions, finance, and technology on projects to support the Global Recruitment team

CRM Management

Data development, monitoring, and management using Shorelights CRM, Salesforce
Partner with Shorelight’s technology team on key optimizations for Shorelight’s CRM for the global recruitment team

Minimum Qualifications

Bachelor’s Degree
Advanced Excel skills
Excellent project management skills including setting priorities and anticipating needs
Exemplary work ethic, commitment to excel, and proven ability to work independently
Strong fact checking abilities and attention to detail

Preferred Qualifications

Proficient in working with CRM systems such as Salesforce
Knowledge of international student services within a higher education setting
Previous experience with database software and/or previous international education experience

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.

Apply

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Associate Director, Demand Generation

Remote , Work from Home , United States

Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Associate Director, Demand Generation will lead the innovation of the Shorelight direct-to-student customer journey. This is an exciting opportunity to redefine the strategies that will deliver an optimized student experience and directly increase revenue. This role will guide the development and execution of an omni-channel, segmented approach to direct student customer engagement with a critical focus on measuring and optimizing against performance. This role will report to the VP of Marketing.

This role will work closely with colleagues in Customer Experience, Marketing Automation, Creative Services, and Inside Sales to develop an executable vision for the Shorelight direct-student customer journey — which will include leads from diverse sources, such as Affiliates, Organic, and List Purchases. This role will place primary focus on the performance and optimization of key moments of direct digital engagement, including email and webinars, forms and visits, and flow across touchpoints. This role will also lead initiatives for the expansion of engagement to potentially include SMS, chat, and automated response systems.

This individual will also collaborate closely with Product, Analytics, Recruitment, and Regional teams to align customer engagement initiatives that grow, and drive pipeline, revenue, and channel performance. This individual will also be responsible for providing summaries and recommendations to departmental leadership.

Essential Functions

Analytics

Partner with Analytics to define and maintain KPI’s by stage
Partner with Analytics to track and manage reporting of campaign performance against key engagement KPIs, including regular performance reviews with Acquisition leadership
Use analytics to regularly identify issues and opportunities for future improvements
Partner with Analytics to standardize and simplify reporting in order to create a centralized reporting index that makes it easy for everyone to rapidly access key information on performance

Engagement Strategy

Partner with Marketing Automation, Customer Experience, and Inside Sales teams to develop a strategy and roadmap for continuous improvement of the D2C student journey from lead capture through engagement strategies to Inside Sales
Meet regularly with business and technology stakeholders to understand goals and gaps, and develop new engagement strategies that advance their goals
Develop Business Cases for new campaigns and strategies and lead development of new campaigns and strategies
Expand campaign automation and reduced manual effort through process across key stages of journey
Work closely with Inside Sales and Recruitment teams to build marketing plans aligned with customer journey and sales team activities

Engagement Tactics and Delivery

Oversee development and execution of omnichannel marketing programs through scalable and standardized processes.
Manage campaign calendar in coordination with content and production teams.
Work across team to constantly improve campaign creatives and tactics towards driving customer interest and meet revenue goals, esp. A/B testing.
Lead the process for gathering info and packaging as a Campaign Brief all upcoming campaigns
Champion team documentation of all existing campaign information.
Lead the training of appropriate Marketing team members on marketing automation tools to expand ability to deliver campaigns.
Manage Sr. Coordinator, Demand Generation direct report as well as across the Marketing team and with 3rd party agencies when appropriate.

Minimum Qualifications

Deep understanding of direct channel education space, with particular emphasis on performance marketing and optimization
Direct channel education space, with particular emphasis on performance marketing and optimization
Ability to synthesize insights and recommendations for optimization of performance across a broad range of quantitative and qualitative sources
Experience with CRM system, preferably Salesforce
Strong project management skills
Experience with collaborating closely with sales and technology teams
Ability to educate, motivate and lead direct reports, peers, and team members
Excellent organizational skills with the ability to work on multiple projects based on priorities and deadlines
Effective written and verbal communication skills that enable translating complex data into productive discussions and effective presentations
Strong interpersonal and problem-solving skills; attention to detail and curiosity to want to know how things work
Eager to work in a collaborative and results-oriented team environment
Ability to travel and work in the United States without sponsorship

Preferred Qualifications

Experience optimizing campaigns through A/B and other testing methods, analysis and continuous improvement process
Extensive experience with data analytics and analytics software
Experience supporting an internationally focused company

Apply

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Career Services Manager

Remote , Work from Home , United States

Description

About Us

Job Overview

The Career Services Manager (CSM) supports students and prepares them for participation in educational internships, postgraduate job searches, and other career goals. Reporting to the VP, Academic Affairs, the CSM promotes Shorelight Career Services programs, develops curriculum for and teaches career-readiness workshops, and serves as a local contact to nurture employer relationships and promote employers to students. This role works closely with the campus leadership teams and university partners for assigned Shorelight partners.

The CSM is a self-starter who is motivated by supporting students and preparing them to flourish in the workplace. He/She/They have strong problem-solving, decision-making, and creative-thinking abilities and demonstrates excellent communication, presentation, and organizational skills.

Essential Functions

Program Management

Ensure all concepts and details for Shorelight Career Services are integrated into any new program and/or product launches
Take responsibility to promote marketplace Career Premium products, including internship preparation and assistance for students who meet criteria
Secure new in-person and virtual internship opportunities through the development and implementation of partnerships with employers on state, regional, national, and international levels
Assist students in navigating the career development, planning, and implementation process by leading students through the Shorelight Career Services Programs
Supervise, design, present, and/or coordinate career preparation and professional development curriculum, workshops and classroom presentations with enthusiasm and creativity for assigned Shorelight partners
Conduct one-on-one progress and coaching sessions
Ensure student preparedness for participation in educational internships, postgraduate job searches, and other career goals
Utilize discretion and independent judgment while working with confidential and sensitive student information during the career orientation, program adoption, and career coaching process

Employer Relationship Management

Lead employer outreach and relationship development
Manage career development services in the assigned portfolio of partnerships in collaboration with university partnership departments (including the campus career centers)
Liaise with the universities career centers to promote career development, experiential education activities, and employer relations
Collaborate with Marketing Team in the development of collateral to promote the Career Services Programs to existing and potential students
Connect with campus leadership teams, key university-partner staff, and Shorelight colleagues, maintaining trust through open channels of communication

Data and Technology

Track participation of and contact with students
Analyze data and reports on the progress of the program and achievement of objectives
Monitor, analyze, and evaluate current scope of services offered

Minimum Qualifications

Master’s degree
3+ years’ experience in career services and experiential education, recruiting, or human resources
Experience working with international students and ability to exhibit cross-cultural awareness and understanding
Technical aptitude and experience with spreadsheets and/or databases
Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

Teaching, training, or group facilitation experience
Agency recruiting experience and knowledge of industry trends

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Identity, Education, Criminal

Shorelight is an Equal Opportunity Employer.

Apply

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Executive Director, Regional Partner Operations, West

Remote , Work from Home , United States

Description

About Us

Shorelight Education is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview

The Executive Director, Regional Partner Operations, West, manages a portfolio of campuses within the Shorelight group of colleges and universities. The Executive Director provides strategic and ongoing leadership to the Managing Directors, sharing best practices, managing performance based on Key Performance Indicators (KPI), and ensuring account management among university leadership on each campus.

The individual in this role is a skilled people manager who successfully leads, motivates, and inspires senior managers who drive an innovative educational venture. He or she has a truly international outlook, the ability to work in a diverse environment, and a cross-cultural awareness and understanding. The main responsibility of this role is to ensure the consistent delivery of a high-quality experience for all students, ensuring the smooth operation of the program with a focus on enrollment growth and student success.

This key leadership position is based at or near a Shorelight partner school. It includes travel to existing and prospective partnerships (approximately 25%).

Essential Functions

Regional Campus Operations

Overall responsibility for managing operations of the region of campuses under Shorelight Education’s Partner Operations unit:
Provide leadership, manage performance, and ensure KPIs are exceeded and programs are running consistently in areas of student enrollment, satisfaction, student support, academic quality, staff engagement, and other metrics as determined by the partnership Steering Committee
Identify, share, and encourage best practices to enable each campus to exceed objectives
Create platform to report on monthly metrics, including but not limited to student enrollment, satisfaction, retention, progression, staff engagement, and P&L management
Manage operations of the region, including ensuring systems and procedures are established and followed to maintain accurate records and reporting on all aspects of the program
P&L responsibility for the region
Represent the region internationally and domestically, including participation in marketing and recruitment events, partnership meetings, and Shorelight Education events
Support the launch and management of other Shorelight Education Partnership Campus locations through participation in the business development and implementation cycles

Relationship Management

Build effective relationships with key stakeholders including university leadership, Shorelight Education executive team, and global teams
Liaise with key contacts at the university, on the Steering Committee, and at Shorelight Education to set partnership goals, track progress, and work with the Managing Director to identify opportunities for improvement and growth
Develop trusted advisor relationships with key accounts and customer stakeholders

People Management

Recruit, develop, and retain team members to ensure productivity and engagement
Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
Provide coaching, counseling, and corrective action (when necessary) to team members
Foster a culture that reflects Shorelight’s values

Minimum Qualifications

Bachelor’s degree
10+ years of experience in management with strong team motivational skills
Demonstrated P&L responsibility
Proven ability to recruit, lead, motivate, coach, develop, and retain top academic and administrative staff
Record of leadership delivering strategic, financial, and operational objectives
Strong organizational and planning skills with the ability to multitask and be attentive to details
Demonstrated exceptional interpersonal, communication, presentation, and negotiation skills
Problem-solving, decision-making, and creative-thinking abilities, as demonstrated in previous job responsibilities and performance
Ability to thrive in a fast-paced environment
Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

Master’s degree
Work experience in international education, Pathways into universities, or the ESL sector
Understanding of student support services for international student

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight Education is an Equal Opportunity Employer.

Apply

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Talent Management Partner

Remote , Work from Home , United States

Description

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally-minded alumni.

Job Description

The Talent Management Partner will actively drive the company’s talent acquisition, engagement, and Diversity, Equity, and Inclusion (DEI) initiatives, as well as manage training and development programs for new and existing staff at Shorelight. Reporting to the Vice President, Talent Management, this role will manage and support Shorelight’s talent acquisition and learning & development efforts, ensuring that our commitment to diversity, equity and inclusion is embedded in our practices, policies, development programs and talent strategy. He/she/they must have a strong sense of urgency, high level of customer service, and excellent oral and written communication skills with a high attention to detail.

Essential Functions

Talent Acquisition

Develop and drive Talent Acquisition (TA) strategies in collaboration with HR leadership, Human Resource Business Partners, and Hiring Managers to ensure the timely and cost-effective identification and selection of qualified, high-quality, diverse talent required to achieve business goals
Integrate brand strategies into all TA and networking activities
Proactively generate a continual, diverse pipeline of highly qualified internal and external candidates through active networking (both in-person and online) and passive candidate review by leveraging metrics and technology as well as increasing Shorelight’s global footprint
Communicate fully and professionally with candidates throughout the entire TA process to ensure that he/she/they remain aware of their status and clearly understand Shorelight’s hiring timeline and next steps in the process
Review resumes and credentials in relation to position requirements
Prescreen candidates and present detailed summaries to hiring managers and other stakeholders
Serve as functional expert on Shorelight’s Application Tracking System and answer related questions from hiring managers and candidates as necessary
Provide appropriate counsel and recommendations to hiring managers throughout the entire TA process on candidate assessment and selection; offer recommendations and other guidance as necessary

Training

In partnership with HR leadership and HR Business Partners, identify training needs by consulting with key stakeholders across the business and using needs assessments
Evaluate individual and organizational performance to ensure training is meeting business needs and improving performance
Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
Provide timely reports and analytics, flag risks or delays in advance and provide recommendations to HR leadership and key stakeholders
Optimize training processes for efficiency and manage the annual training calendar
Design solutions focused on employee engagement, inclusion, and retention

Engagement and DEI

Drive DEI strategic initiatives through committees, trainings, and internal and external partners
Partner with HR team to oversee DEI related initiatives that impact the employee experience at Shorelight
Manage the development and implementation of Affinity Groups, DEI Sub-Committees, and Senor Leadership Engagement that promotes diversity within Shorelight
In partnership with HR team, manage engagement survey(s) and analysis of data. Collaborate with team to build engagement plans and recommend engagement initiatives in response to insights obtained from the survey

Minimum Qualifications

Bachelor’s degree and 5+ years working at an international education company
Demonstrated experience managing the candidate process, orchestrating a positive candidate experience throughout
Experience in delivering formal and informal training to a multi-cultural workforce
Experience building and implementing a DE&I strategy at a global scale
Previous management experience
Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

Experience with Jobvite
Experience recruiting in higher education or ed tech
Knowledge of learning and development best practices
Experience in designing, delivering and validating organization development initiatives
Experience with a broad range of recruiting methodologies, including sourcing capabilities (active and passive), Internet, employee referrals, and professional networking

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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American Collegiate Live – Adjunct English as a Foreign Language Instructor

Remote , Work from Home , United States

Description

American Collegiate Live – Adjunct English as a Foreign Language Instructor

REMOTE

About Us

American Collegiate Live (AC Live) is a technology-enabled higher educational experience designed to provide live coursework to international students wherever they are. American Collegiate Live provides freshman general education coursework taught by a U.S. university, English language training, university and career skills training, and university guidance and placement into universities around the world.

Job Overview

The Adjunct English as a Foreign Language (EFL) Instructor teaches pre-university, undergraduate, or graduate level Academic English through listening, speaking, reading, writing, and grammar lessons on an interactive, synchronous online platform. This role combines English Language Teaching with academic English instruction and acculturation. The Adjunct EFL Instructor adapts the curriculum as needed to reflect best practices in online EFL instruction and will be teaching group sessions in a communicative approach to English Language Teaching.

Essential Functions

Teaching

Prepare and deliver up to 22 hours of online instruction per week
Work in a team environment with other instructors and the American Collegiate team to select and prepare appropriate teaching and learning materials (including e-textbooks, online materials, and self-created materials)
Develop and follow relevant and appropriate lesson plans with clear objectives that align with specified student learning outcomes and overall course format
Facilitate effective online interactions that support English proficiency development
Utilize the full range of AC Live technological capabilities to support effective teaching strategies that meet the individual needs of students
Provide oral and written feedback to students in a timely manner
Assess students and provide formative and summative evaluations that measure student progress in attaining student learning outcomes
Provide out-of-class academic support for students as needed
Substitute-teach for other colleagues as needed

Administrative

Carry out teaching-related administrative tasks, such as preparing students’ academic progress reports, recording weekly grades, and monitoring attendance
Participate in and contribute to virtual orientation sessions
Participate in staff development and professional training as required
Attend program meetings as required
Actively participate in regular meetings to share effective methods and assess program success with colleagues

Minimum Qualifications

Master’s degree in TESOL or closely related field, such as applied linguistics
Two (2) years of related experience, including one (1) year in an academic EFL/ESL program
Excellent written and oral English ability
Demonstrated professionalism, adaptability, and reliability
Strong organizational and interpersonal communication skills
Proven ability to clearly deliver lessons using communicative-based instruction
Access to reliable internet connection
Eligibility to work in and travel freely from the United States without sponsorship

Preferred Qualifications

Demonstrable knowledge of applied linguistics, second language acquisition, language-teaching methodologies, assessment, and curriculum/lesson planning; TEFL certifications (CELTA, DELTA, Bridge, or Oxford)
Expertise in EFL instruction
Experience teaching ESL or EFL online
Experience adapting instruction to an online format
Overseas experience teaching in multicultural/multilingual classrooms
Competence in a foreign language

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

American Collegiate is an Equal Opportunity Employer.

Apply

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Director of Admissions, Regional Partner Operations

Remote , Work from Home , United States

Description

About Us

Job Overview

The Director of Admissions, Regional Partner Operations manages the end to end enrollment process for an assigned portfolio of partnerships. He/she/they serves as a strategic leader in international student enrollment and supports the Managing Directors of assigned partnerships in optimizing the admissions process to open access for qualified international students to meet enrollment goals. The Director of Admissions, Regional Partner Operations must be a self-directed individual with a demonstrated history of effective leadership. He/she/they must show excellence in problem solving, oral and written communication, and a strong attention to detail. This position reports to the Senior Director of Global Admissions, Partner Operations at Shorelight and works closely with key stakeholders across campus as well as Shorelight acquisition leadership around the world.

Essential Functions

Management of Admissions Operations

Serve as primary advocate for Shorelight’s mission by working with field experts to improve and execute on core values of the Shorelight admissions team
In concert with university admissions and Shorelight admissions staff, coordinate all aspects of the application flow for assigned portfolio with a keen eye to streamlining process and opening access to qualified students
Monitor and uphold service agreements (turnaround time) for all applicant profiles, including graduate, sponsored, and I-20 transfer students
Ensure consistent quality of applications being delivered to university audience, including regular tracking, forecast, and analysis
Partner with admissions staff to oversee new application case escalation to the appropriate academic or faculty personnel
Support new program development, including admissions criteria, processes, and implementation
Lead bi-annual evaluation of Localized Entry Requirements (LERs), acceptable credentials, and application throughput with the goal of optimizing existing processes and supporting enrollment growth and partnership goals
Perform other duties as directed by the Senior Director of Global Admissions, Partner Operations

Program Promotion

Support multi-brand strategy and execution within the Shorelight portfolio to drive enrollment growth
Work closely with acquisition leadership to support conversion activity throughout the student lifecycle for assigned portfolio
Lead trainings on program offerings and USPs
Serve as domain expert on program requirements and credential evaluation

Relationship Management

Serve as primary relationship manager of critical university personnel, including but not limited to Vice President of Enrollment Management, Undergraduate and Graduate Admissions Directors/Assistant Deans, Primary Designated School Official, and support partnership relationships with other key stakeholders in the enrollment process across the university
Chair the Marketing Enrollment Services Committee (MESC), maintain a regular cadence of MESC meetings at the undergraduate and graduate levels, and communicate updates to the partnership Steering Committee and the wider Shorelight audience
Work closely with Shorelight stakeholders to ensure alignment of the university brand with Shorelight’s global strategies
Work closely with Shorelight student acquisition leadership; always looking to improve effectiveness of field communications.
Partner with Shorelight stakeholders to drive system efficiencies and process optimization with a goal of creating access and supporting student success.

Data and Technology

Work with university IT and engineering personnel to improve systems integration
Regularly review market data and insights to inform strategic direction & enrollment growth for assigned partnerships
Partner with Managing Directors to analyze enrollment funnel and support enrollment projections
Support annual LER review to drive strategic enrollment opportunities

People Management

Recruit, develop, and retain team members to ensure productivity and engagement for assigned portfolio team
Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
Provide coaching, counseling, and corrective action (when necessary) to team members
Foster a culture that reflects Shorelight’s values

Minimum Qualifications

Bachelor’s degree
5+ years of experience in international education
3+ years of leadership and management experience
Experience with student data management and/or application systems, including Banner, Salesforce, Synapsis, other related CRM systems, Adobe products, Marketo, Wrike, Word Press, and other marketing-related systems and software
Knowledge of international admissions within a higher education setting
Demonstrated excellence in managing projects and leading process
Ability to collaborate with stakeholders from local, national, and international constituencies
Eligibility to work in and travel in and out of the United States without sponsorship

Preferred Qualifications

Master’s degree in international education or related field
Experience living in another cultural context and/or fluency in a second language
Enthusiasm for working with international students and the professionals who serve them
Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance
Credential evaluation experience
Experience leading marketing content strategy

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Lead Salesforce Developer

Remote , Work from Home , United States

Description

About Us

Job Overview

The Lead Salesforce Developer performs hands-on technical implementation with a focus on delivering functional solutions on the Salesforce platform. This role contributes to the architecture, deployment, and documentation of projects that leverage the Salesforce toolset. As a subject matter expert, the Lead Salesforce Developer liaises with internal stakeholders to understand their business needs and develop appropriate solutions through Salesforce. Managing time in an Agile environment to ensure the project is delivered on time and aligned with customer expectations is critical along with strong relationship-building capabilities, excellent problem-solving skills, and adaptability. Exceptional written and oral communication skills with an ability to design and facilitate executive-level presentations to stakeholders and organizational leadership is essential. The Lead Salesforce Developer will report to the Principal Quality Assurance Manager.

Essential Functions

Architecture & Design

Architect and develop and lead developers in solutioning Salesforce platform using Apex, Visualforce, Lightning and other salesforce Components
Architect and Simplify current and future Salesforce solutions.
Design system to satisfy System performance and perform Performance tuning for Salesforce Infrastructure.

Development

Design and develop client-side solutions using LWC, HTML, CSS, and JavaScript
Design and develop solutions that integrate with Managed Packages from Salesforce Partners using APIs from Salesforce and 3rd parties
Develop and Maintain Process and principles on Code review, Build/Deploy and unit test for Salesforce
Develop code and unit tests to implement business requirements as part of an Agile Scrum Development team
Make accurate Level of Effort estimates to requirements and communicate to stakeholders
Perform and guide members on development, unit testing and defect fixes
Perform and advice on performance tuning of various internal and external salesforce integrations.
Conduct design and code reviews with peers and third-party development team members
Write clear and accurate technical documentation

Minimum Qualifications

Bachelor’s degree
8+ years’ experience implementing Salesforce solutions
Extensive experience as Salesforce Architect and Lead Developer
Expertise in business intelligence, reporting, and analytics
Solid knowledge of Salesforce development best practices
Solid knowledge of SQL, SOQL, SOSL and understanding of relational databases
Proficiency with the Force.com IDE, Git, SFDX and other common development tools
Solid knowledge of Data modeling, Database design, and Data governance
Experience with web technologies, such as HTML, CSS, JavaScript, AJAX, REST, SOAP
Familiarity with Agile Scrum methodology
Experience designing and implementing Salesforce solutions within the Sales and Service Clouds
Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

Bachelor’s or Master’s degree in computer science, engineering, or a related subject
One or more Salesforce certifications demonstrating current knowledge as a Data Architecture and / Or Platform Developer
Experience with ETL (Informatica)
Familiarity with Data migration with Salesforce
Knowledgeable in object-oriented programming languages, such as Java, C#, C++
Experience working / leading remote third-party development teams

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Alliance Development Representative (Business Development)

Boston , Massachusetts

Remote , Work from Home , United States

Description

About Us

Job Overview

Shorelight Global Solutions (SGS) is responsible for end-to-end partnership and product strategy and development. The Alliance Development Representative plays a key role executing an outreach strategy to drive new partnerships and business opportunities. This role will primarily consist of researching potential clients, establishing new leads, managing CRM and similar prospecting and automation tools, executing early-stage sales processes, and analyzing, reporting on and improving our outreach processes.

Essential Functions

Business Development and Relationship Management

Perform a leading business development role by Managing, nurturing and developing new University relationships
Execute effective outreach strategy that includes regular virtual and face-to-face presentations and interaction
Work closely and collaboratively to develop complementary partnerships that meet targets and contribute to portfolio goals

Process and Data Management

Complete regular needs analyses, formulating proposals, detailing costing, and negotiating payment terms
Maintain and update prospect records in Salesforce; update Salesforce with relevant research and scheduling information
Achieve set monthly, quarterly and annual revenue targets through continuous new business development activities

Minimum Qualifications

Bachelors degree
Exceptional written and verbal communication skills
Strong organizational skills
Able to work independently but within strategic framework
3 – 4 Year Marketing, Business development or fundraising experience
Eligibility to work in, and travel freely to and from, the United States without sponsorship
Demonstrates poise, maturity, and resilience with internal and external audiences
Good business acumen with demonstrated experience successfully collaborating with all levels of administration, including executive leadership and senior level customers to drive and enhance long-term partnerships

Preferred Qualifications

5 – 8 Years business development or account management experience in a B2B environment – preferably higher education
Experience with Salesforce

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply