Skip to content

Job Department: Academics

Job department: Academics

Back to Careers Page

Teaching and Learning Design Manager, Academic Affairs – Remote

Remote , Work from Home , United States
Description
Teaching and Learning Design Manager, Academic Affairs
Remote

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Teaching and Learning Design Manager (TLDM) oversees the development of programs and curricula for Shorelight’s English as a Second Language (ESL), undergraduate and graduate Accelerator programs, transnational projects, and new program offerings. He or she assists in the development and implementation of academic policies and procedures across partnerships and provides consultation and support to Shorelight Intensive English Programs (IEP). High energy levels and the ability to thrive in a fast-paced environment is essential. Demonstrated problem-solving, decision-making, and creative-thinking abilities are equally important for this role. The TLDM reports to the Vice President of Academic Affairs, collaborates extensively with all HQ Academic Affairs team members, and manages relationships with senior-level university administrators.

Essential Functions

Learning and Development

  • Serve as a voting member of Academic Quality Assurance Committees at assigned campuses, managing relationships with senior-level university administrators
  • Oversee integration of English Language Learning (ELL) technologies to facilitate student learning
  • Support professional development of ESL instructors at Shorelight IEPs, facilitating monthly meetings, conducting annual visits, and providing workshops based on program needs
  • Design and facilitate professional development workshops for ESL Instructors
  • Collaborate in training of new Global Citizenship Course workshop facilitators
  • Support department’s employee engagement and professional development by contributing to program design for annual events

Curriculum Development and Implementation

  • Collaborate on the development of ESL and Global First Year curricula, identifying appropriate materials, applying second-language acquisition pedagogical and assessment techniques, and incorporating industry and partnership best practices
  • Provide instructional design support for Shorelight Live programs as needed
  • Collaborate on the curricula for Global Citizenship Course and facilitate related workshops, updating and adapting content for different audiences and settings
  • Lead academically focused working groups to develop and provide resources across partnerships and support site-specific development of essential curricula

Academic Policy and Procedures Support

  • Conduct research on related best practices and present findings in a clear, timely, and organized fashion
  • Manage teaching and learning projects using team technology, such as Wrike and Monday.com
  • Support the implementation of international student engagement best practices among campus teams
  • Collaborate with the Shorelight Academic Affairs department to design a portfolio of national academic policy documents, including Shorelight Way documents, faculty development materials, and instructional and student learning resources
  • Organize and maintain team files using Dropbox
  • Maintain cross-functional communication by contributing to Academic Affairs postings on intranet (Spark)

People Management

  • Manage team of curriculum writers, outlining expectations for deliverables and monitoring deadlines
  • Recruit, develop, and retain team members to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Foster a culture that reflects Shorelight’s values

Minimum Qualifications

  • Master’s degree in higher education administration, TESOL, applied linguistics, or related field
  • 3+ years of experience developing ESL, undergraduate, or graduate programs at a curricular and operations level
  • Working understanding of second language acquisition pedagogy
  • Experience working in higher education, private language schools, or other international education organizations
  • Experience working with international students and multilingual populations
  • Ability to work in a diverse environment and exhibit cross-cultural competence and understanding
  • Demonstrated tact, patience, sensitivity, and diplomacy, particularly with non-native English speakers
  • Eligibility to work in and travel freely to and from the United States without sponsorship
  • Willingness to travel to partnerships universities and Shorelight HQ in Boston

Preferred Qualifications

  • Record of exceptional interpersonal, communication, presentation, and negotiation skills
  • Working understanding of CEFR and Bloom’s Taxonomy
  • Familiarity with Wrike, Monday.com, and Dropbox

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply
Back to Careers Page

UOP International – Assistant Academic Director

Stockton , California
Description
UOP International — Assistant Academic Director
 
Stockton, CA

About Us

UOP International is a partnership between the University of the Pacific (UOP) and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood of obtaining their degrees at UOP.

Job Overview

The Assistant Academic Director assists in managing an International Accelerator Program (IAP) for international students. This program combines English language instruction and support with academic instruction and acculturation. Reporting to and assisting the Academic Director for the UOP International Partnership, the Assistant Academic Director works closely with university administrators, academic support staff, and faculty members to ensure the quality of this specialized academic program. He or she supports and guides program students by organizing effective student resources in areas of academic English, tutorials, and progression through the program.           

The Assistant Academic Director ensures the delivery of a high-quality academic experience for all students in the IAP. This individual possesses the interpersonal skills to work closely with a range of administrators, students, and faculty. The Assistant Academic Director is a strong team player who participates in both academic and student services initiatives, providing a high level of customer service to all stakeholders.

Essential Functions

Academic Program Support

  • Assist in managing all academic program logistics, including timetabling, resource preparation, and classroom allocation
  • Oversee and assist with day-to-day academic operations of the program, providing hands-on academic and acculturation student support
  • Manage academic operations (as per guidelines of the Academic Director), including ensuring established systems and procedures are followed, and accurate records and reports on the program are maintained
  • Work closely with the Student Services Director to support student services activities
  • Work with university academic departments to ensure appropriate scheduling of courses and assignment of instructional staff
  • Assist with maintaining academic program quality and standards of the university and its accrediting bodies, and ensure continuous evaluation and improvement of the program
  • Represent the program at academic events, during familiarization tours, and through memberships and affiliations, as appropriate
  • Adhere to university policies regarding academic integrity and related university academic policies
  • AAD may be requested to teach up to 3 hours of UOPI courses per semester

Student Progression and Retention

  • Monitor student retention processes and develop/promote policies for the program, utilizing Salesforce and other data management tools
  • Analyze data and report on the progress and satisfaction of the students’ achievement of objectives, including progression through the program and degree completion at the university

Relationship Management

  • Partner with the Academic Director and the Student Services Director to liaise with key offices at the university
  • Support the Academic Director in liaising with academic committees and other partners related to the matriculation and onboarding of new students initially, through UOP International, and into university degree programs

Minimum Qualifications

  • Master’s degree
  • 3+ years of experience in higher education, language school management, TEFL/TESOL, or related field
  • Experience working with international students
  • Demonstrated understanding of class management tools, including databases, Microsoft Office programs, course management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Eligible to work in and travel freely to and from the United States without sponsorship

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 UOP International is an Equal Opportunity Employer.

Apply
Back to Careers Page

Auburn Global – English Program Manager

Auburn , Alabama
Description
Auburn Global – English Program Manager
Auburn, AL

About Us

Auburn Global is a partnership between Auburn University and Shorelight. The mission of the program is to immerse first-year international students in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic success and likelihood in obtaining an Auburn degree.

Job Overview

The English Program Manager (EPM) manages ESL Instructors and assists in the implementation of essential English language training and academic skills courses for international students in a Shorelight-affiliated university-based ESL program. The EPM works closely with the Academic Director (AD) or Assistant Academic Director (AAD) in managing the staffing and implementation of ESL courses within the pre-collegiate English Programs, Undergraduate Accelerator Programs, and Master’s Accelerator Programs for international students, in addition to developing and maintaining curricular continuity, high standards of instruction, and standardized assessment. The ability to participate in both academic and student services initiatives as a strong team player is essential.

Essential Functions

People Management

  • Attract, develop, and retain team members to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Foster a culture that reflects Shorelight’s values
  • Develop instructor teaching and tutoring schedules

Program Coordination

  • Coordinate and manage academic program components, including course curriculum, course assessments, and Student Learning Outcomes (SLOs)
  • Oversee and assist with day-to-day academic operations of support courses
  • Work closely with the AD/AAD and/or English Program Specialist (EPS) to ensure courses meet larger program aims
  • Lead program revisions and changes within the library of support courses
  • Function as the owner of local quality assurance measures within each course/product in local program portfolio
  • Support or lead team efforts to obtain or maintain program accreditation as required
  • Support ESL Instructors and EPS on academic concerns related to administration of courses and program standards

Administrative

  • Collect data and report on the key indicators of program success, including student achievement of learning objectives, student progression rates through the program, and student satisfaction
  • Represent the program through participation in academic events, familiarization tours, and memberships and affiliations as appropriate
  • Coordinate ancillary events and services as needed (ESL testing, tutoring, curriculum development, graduate assistantships)
  • Participate in staff development and professional training as required
  • Attend university and program meetings as required

Minimum Qualifications

  • Master’s degree in TESOL or closely related field, such as applied linguistics
  • 7+ years of related experience, including four or more semesters in a Shorelight Intensive English Program (IEP) or an IEP affiliated with a Shorelight partner university
  • Excellent written and oral English ability
  • Experience teaching multiple levels of Shorelight ESL curriculum, including pre-collegiate and undergraduate and graduate Accelerator courses
  • Demonstrated knowledge of various ESL and English for Academic Purposes (EAP) pedagogies and methodologies
  • Experience coordinating international student programs, subprograms, or program development groups
  • Record of exceptional interpersonal, communication, presentation, and negotiation skills with colleagues and students
  • Ability to work in a diverse environment and exhibit cross-cultural competence and understanding
  • Facility with class management tools, including databases, Microsoft Office programs, learning management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Demonstrated professionalism, tact, flexibility, and reliability
  • Excellent organizational skills and strong attention to detail
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Demonstrable knowledge of applied linguistics, second language acquisition, language-teaching methodologies, assessment, and curriculum/lesson planning; TEFL certifications (CELTA, DELTA, Bridge, or Oxford)
  • Experience working within a complex educational organization and/or university setting
  • Prior management experience
  • Prior experience working with CRM systems, such as Salesforce
  • High energy and ability to thrive in a fast-paced environment
  • Demonstrated problem-solving, decision-making and creative-thinking abilities
  • Overseas experience or experience teaching in multicultural/multilingual classrooms
  • Competence in a foreign language

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Auburn Global is an Equal Opportunity Employer.

Apply
Back to Careers Page

Auburn Global – English Program Manager

Auburn , Alabama
Description
Auburn Global – English Program Manager
Auburn, AL

About Us

Auburn Global is a partnership between Auburn University and Shorelight. The mission of the program is to immerse first-year international students in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic success and likelihood in obtaining an Auburn degree.

Job Overview

The English Program Manager (EPM) manages ESL Instructors and assists in the implementation of essential English language training and academic skills courses for international students in a Shorelight-affiliated university-based ESL program. The EPM works closely with the Academic Director (AD) or Assistant Academic Director (AAD) in managing the staffing and implementation of ESL courses within the pre-collegiate English Programs, Undergraduate Accelerator Programs, and Master’s Accelerator Programs for international students, in addition to developing and maintaining curricular continuity, high standards of instruction, and standardized assessment. The ability to participate in both academic and student services initiatives as a strong team player is essential.

Essential Functions

People Management

  • Attract, develop, and retain team members to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Foster a culture that reflects Shorelight’s values
  • Develop instructor teaching and tutoring schedules

Program Coordination

  • Coordinate and manage academic program components, including course curriculum, course assessments, and Student Learning Outcomes (SLOs)
  • Oversee and assist with day-to-day academic operations of support courses
  • Work closely with the AD/AAD and/or English Program Specialist (EPS) to ensure courses meet larger program aims
  • Lead program revisions and changes within the library of support courses
  • Function as the owner of local quality assurance measures within each course/product in local program portfolio
  • Support or lead team efforts to obtain or maintain program accreditation as required
  • Support ESL Instructors and EPS on academic concerns related to administration of courses and program standards

Administrative

  • Collect data and report on the key indicators of program success, including student achievement of learning objectives, student progression rates through the program, and student satisfaction
  • Represent the program through participation in academic events, familiarization tours, and memberships and affiliations as appropriate
  • Coordinate ancillary events and services as needed (ESL testing, tutoring, curriculum development, graduate assistantships, )
  • Participate in staff development and professional training as required
  • Attend university and program meetings as required

Minimum Qualifications

  • Master’s degree in TESOL or closely related field, such as applied linguistics
  • 7+ years of related experience, including four or more semesters in a Shorelight Intensive English Program (IEP) or an IEP affiliated with a Shorelight partner university
  • Excellent written and oral English ability
  • Experience teaching multiple levels of Shorelight ESL curriculum, including pre-collegiate and undergraduate and graduate Accelerator courses
  • Demonstrated knowledge of various ESL and English for Academic Purposes (EAP) pedagogies and methodologies
  • Experience coordinating international student programs, subprograms, or program development groups
  • Record of exceptional interpersonal, communication, presentation, and negotiation skills with colleagues and students
  • Ability to work in a diverse environment and exhibit cross-cultural competence and understanding
  • Facility with class management tools, including databases, Microsoft Office programs, learning management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Demonstrated professionalism, tact, flexibility, and reliability
  • Excellent organizational skills and strong attention to detail
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Demonstrable knowledge of applied linguistics, second language acquisition, language-teaching methodologies, assessment, and curriculum/lesson planning; TEFL certifications (CELTA, DELTA, Bridge, or Oxford)
  • Experience working within a complex educational organization and/or university setting
  • Prior management experience
  • Prior experience working with CRM systems, such as Salesforce
  • High energy and ability to thrive in a fast-paced environment
  • Demonstrated problem-solving, decision-making and creative-thinking abilities
  • Overseas experience or experience teaching in multicultural/multilingual classrooms
  • Competence in a foreign language

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Background Check Required–Education, Criminal, Identity

 Auburn Global is an Equal Opportunity Employer.

Apply
Back to Careers Page

Utah Global – Academic Director

Salt Lake City , Utah
Description

Utah Global — Academic Director
 
Salt Lake City, UT

About Us

 Utah Global is a partnership between the University of Utah and Shorelight. In support of the University’s strategic plan of bringing the world to the USA and Utah Global to the world, the mission of the program is to immerse first-year international students in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood of obtaining their degrees at the University of Utah.

Job Overview

The Academic Director implements and manages an International Accelerator Program (IAP) curriculum and support services for international students. This individual primarily ensures the delivery of a high-quality academic experience for all students in the program. This program combines English language instruction and support with academic instruction and acculturation. Reporting to the Managing Director, the Academic Director ensures the quality of this specialized academic program, organizing effective student support and guidance in areas of English for academic purposes, tutorials, and progression through the program.

In cooperation with university academic units and university administrators, the Academic Director works collegially with students, faculty members, and administrators. The Academic Director is a strong team player who participates in both academic and student services initiatives, providing a high level of customer service to all stakeholders.

Essential Functions

Academic Program Management

  • Manage academic operations, including implementing and overseeing systems and procedures; maintaining accurate records and reports on the program; and meeting academic program quality standards, ensuring continuous evaluation and improvement of the program
  • Work closely with the Managing Director, Academic Chair, and Shorelight Education to supervise and manage all academics of the program, including curriculum delivery, mentoring of faculty and staff, and overall student experience
  • Collaborate with academic units to develop a program that meets the university’s objectives; further strengthens the university’s mission, international reach, and outstanding reputation; and maximizes student success and progression
  • Partner with the Academic Chair, Student Services Director, and university personnel to ensure a holistic program encompassing academic success, integration into the university environment, acculturation, student service support, and student success
  • Oversee academic program planning
  • Represent the program through participation in academic events, on familiarization tours, and through memberships and affiliations as appropriate
  • Adhere to university policies regarding academic integrity and related university academic policies

Student Progression and Retention

  • In partnership with the Academic Chair and the Director of Admissions, implement and monitor student retention processes and policies for the program
  • Analyze reports on the progress and satisfaction of the students’ achievement of objectives, including progression through the program and degree completion

Relationship Management

  • Liaise with appropriate committees and other partners related to the matriculation and onboarding of new students initially, through the IAP, and into university degree programs
  • Work with academic departments to ensure appropriate scheduling of courses and assignment of instructional staff for the program

People Management

  • Recruit, develop, and retain team members to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Foster a culture that reflects Shorelight’s values

Minimum Qualifications

  • Master’s degree with 5+ years’ experience in either higher education, IEP/ language school management, TEFL/TESOL, or related field or a Doctorate degree with either 3+ years’ experience in higher education, IEP/language school management, or related field.
  • 3+ years of teaching experience at the university level
  • Experience working with international students in a higher education setting
  • Record of exceptional interpersonal, communication, presentation, and negotiation skills
  • Demonstrated tact, patience, and diplomacy, particularly with non-native English speakers
  • Hands-on approach to academic delivery, student service, and business growth
  • Demonstrated understanding of class management tools, including databases, Microsoft Office programs, course management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Eligibility to work and travel in the United States without sponsorship

Preferred Qualifications

  • Experience working within an educational collaboration and/or a complex organization
  • Experience living or working overseas
  • Academic advising experience

Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Utah Global is an Equal Opportunity Employer.

Apply
Back to Careers Page

Cleveland State Global – Academic Coordinator

Cleveland , Ohio
Description
Cleveland State Global — Academic Coordinator
Cleveland, Ohio

About Us

Cleveland State Global is a partnership between Cleveland State University and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood of obtaining their degrees at Cleveland State University.

Job Overview

The Academic Coordinator (AC) provides support for the Cleveland State Global academic team. The position reports to the Academic Director. Under the direction of academic leadership, the AC drives academic protocols and implementation of academic policies along with tracking key performance indicators for student success data.  The AC supports students with curricular requirements for their intended majors as well as utilization of academic support services on campus. In addition, the AC supports Cleveland State Global and University staff to provide students with a smooth transition to their degree program. Lastly, the Academic Coordinator is responsible for accurate record keeping, and supports academic leadership in scheduling, teaching, and relationship building with Cleveland State University.

Essential Functions

Academic Data Management & Integrity

  • Coordinate the collection of data and report on Academic KPI’s
  • Develop and maintain cohort and student academic history and academic performance tracking
  • Maintain student academic records and statistics, including progression statistics, FERPA release forms, workshop attendance, and notes from faculty

Academic Services

  • Register students in courses within the student information system
  • Develop and present workshops in partnership with Student Services
  • Assist in the preparation and delivery of academic overview session at student orientation

Relationship Management

  • Function as academic liaison to the student services team, providing trainings, and serving as the SME (Subject Matter Expert) as required
  • Coordinate the academic support services for Cleveland State Global students in partnership with University
  • Coordinate meetings between Student Services Advisors and students who are struggling academically as needed, and serve as ancillary support for academics in such meetings as required
  • Work closely with the College advisors to ensure a coordinated advising and registration process as students’ progress
  • Participate in committee meetings with stakeholders across the University, including faculty and staff
  • Assist the Academic Leadership team as needed

Minimum Qualifications

  • Bachelor’s Degree, preferably in a related field
  • 1+ years working experience in higher education or as administrative staff in a registrar’s office, academic, or related department 
  • High level of proficiency in MS Excel and MS Access
  • Ability to work effectively with students one on one and in small groups to share academic and curricular information
  • Outstanding interpersonal skills and cultural sensitivity toward students and staff from diverse backgrounds 
  • Exemplary customer service skills and professionalism 
  • Excellent organizational skills and strong attention to detail 
  • Strong problem-solving, decision-making, and communication skills
  • Ability to work in a diverse environment that requires cross-cultural awareness and understanding 
  • Ability to thrive in a fast-paced environment, take initiative, and maintain a high-energy level 
  • Eligible to work and travel in the United States without sponsorship 

Preferred Qualifications

  • Master’s Degree, preferably in a related field
  • Proficiency with industry standard software and registration programs: Banner, PeopleSoft, Astra, (or other)
  • Experience scheduling courses, classrooms, and faculty 
  • Experience with Salesforce or equivalent CRM at the data entry and administrative level
  • Experience working successfully with non-native English speakers 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Background Check Required–Education, Criminal, Identity

Cleveland State Global is an Equal Opportunity Employer.

Apply
Back to Careers Page

Academic Coordinator

Stockton , California
Description
UOP International— Academic Coordinator
Stockton, CA

About Us

UOP International is a partnership between the University of the Pacific (UOP) and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood of obtaining their degrees at UOP. 

Job Overview

The Academic Coordinator (AC) provides support for the UOP International academic team. The position reports to the Academic Director. Under the direction of academic leadership, the AC drives academic protocols and implementation of academic policies along with tracking key performance indicators for student success data.  The AC supports students with curricular requirements for their intended majors as well as utilization of academic support services on campus. In addition, the AC supports UOP International and University staff to provide students with a smooth transition to their degree program. Lastly, the Academic Coordinator is responsible for accurate record keeping, and supports academic leadership in scheduling, teaching, and relationship building with UOP International.

Essential Functions

Academic Data Management & Integrity

  • Coordinate the collection of data and report on Academic KPI’s
  • Develop and maintain cohort and student academic history and academic performance tracking
  • Maintain student academic records and statistics, including progression statistics, FERPA release forms, workshop attendance, and notes from faculty

Academic Services

  • Register students in courses within the student information system
  • Develop and present workshops in partnership with Student Services
  • Assist in the preparation and delivery of academic overview session at student orientation

Relationship Management

  • Function as academic liaison to the student services team, providing trainings, and serving as the SME (Subject Matter Expert) as required
  • Coordinate the academic support services for UOP International students in partnership with University
  • Coordinate meetings between Student Services Advisors and students who are struggling academically as needed, and serve as ancillary support for academics in such meetings as required
  • Work closely with the College advisors to ensure a coordinated advising and registration process as students’ progress
  • Participate in committee meetings with stakeholders across the University, including faculty and staff
  • Assist the Academic Leadership team as needed

Minimum Qualifications

  • Bachelor’s Degree, preferably in a related field
  • 1+ years working experience in higher education or as administrative staff in a registrar’s office, academic, or related department 
  • High level of proficiency in MS Excel and MS Access
  • Ability to work effectively with students one on one and in small groups to share academic and curricular information
  • Outstanding interpersonal skills and cultural sensitivity toward students and staff from diverse backgrounds 
  • Exemplary customer service skills and professionalism 
  • Excellent organizational skills and strong attention to detail 
  • Strong problem-solving, decision-making, and communication skills
  • Ability to work in a diverse environment that requires cross-cultural awareness and understanding 
  • Ability to thrive in a fast-paced environment, take initiative, and maintain a high-energy level 
  • Eligible to work and travel in the United States without sponsorship 

Preferred Qualifications

  • Master’s Degree, preferably in a related field
  • Proficiency with industry standard software and registration programs: Banner, PeopleSoft, Astra, (or other)
  • Experience scheduling courses, classrooms, and faculty 
  • Experience with Salesforce or equivalent CRM at the data entry and administrative level
  • Experience working successfully with non-native English speakers 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Background Check Required–Education, Criminal, Identity

 UOP International is an Equal Opportunity Employer.

Apply
Back to Careers Page

Global UCF — Assistant Academic Director

Orlando , Florida
Description

About Us

Global UCF is a partnership between the University of Central Florida (UCF) and Shorelight Education. The mission of our program is to foster cultural diversity, create access to UCF for international students, and promote the University of Central Florida’s internationalization strategy by recruiting talented students from around the world and providing them with comprehensive English language, academic exchange and acculturation programs that lead to student success and likelihood of obtaining their degrees.

Job Overview

The Assistant Academic Director assists with the academic process for all Global UCF programs for international students. Our programs combine college level course work and academic English classes with cultural transition support.  The Assistant Academic Director will report to and assist Global UCF’s Academic Director and work closely with university administrators, academic support staff, and faculty members to ensure the quality of this specialized academic program. The Assistant Academic Director supports and guides Global UCF students by organizing effective student resources and processes in areas of academic English, tutorials, among others as students progress through the program.                                
Successful candidates are skilled academic managers who can ensure the delivery of a high-quality academic experience for all students in the Global UCF programs. The Assistant Academic Director must possess the interpersonal skills to work closely with a range of administrators and students. They must also be a strong team player who participates in both academic and student services initiatives. 

Key Responsibilities

  • Oversee and assist with day-to-day academic operations of the program
  • Implement and monitor student retention processes and develop/promote policies for the program
  • Manage academic operations (as per guidelines of the Academic Director), including ensuring established systems and procedures are followed, and accurate records and reports on the program are maintained
  • Support the Academic Director in liaising with academic committees and other partners related to the matriculation and onboarding of new students initially, through the Global UCF programs, and into university degree programs
  • Work with academic departments and the English Language Institute to ensure appropriate scheduling of courses and assignment of instructional staff for the Global UCF programs
  • Report on the progress and satisfaction of the students’ achievement of objectives including progression through the program and degree completion at the university
  • Adhere to university policies regarding academic integrity and related university academic policies 
  • Design, execute, and maintain the enrollment process of all Global UCF students active in their program
  • Maintain an annual calendar of scheduling activities and ensure timely completion of these activities
  • Develop, implement, and coordinate academic support services for students in the program
  • Support new student orientation programming and delivery
  • Maintain up-to-date student records including schedules, grades, attendance any other data as directed
  • Other duties as assigned 

Qualifications

  • Master’s degree or Master’s degree in progress in higher education or related field required
  • Minimum of three years of experience in higher education
  • Experience working with international students and first year college students
  • Ability to work in a diverse environment and exhibit cross-cultural competence and understanding
  • High energy level and ability to thrive in a fast-paced environment
  • Outstanding customer service, oral and written communication
  • Demonstrated excellent problem–solving, decision-making and creative-thinking abilities
  • Demonstrated understanding of class management tools including databases, Microsoft Office programs, course management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Demonstrated problem-solving, decision-making, and creative-thinking abilities
  • Demonstrated tact, patience, and diplomacy, particularly with non-native English speakers
  • Eligibility to work and travel in the United States without sponsorship 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 

Global UCF is an Equal Opportunity Employer.

Apply
Back to Careers Page

UOP International — Academic Director

Stockton , California
Description
UOP International — Academic Director 
Stockton, CA

About Us

UOP International is a partnership between the University of the Pacific (UOP) and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic successes and likelihood of obtaining their degrees at UOP.

Job Overview

The Academic Director implements and manages an International Accelerator Program (IAP), including an Intensive English Program, curriculum and support services for international students. This individual primarily ensures the delivery of a high-quality academic experience for all students in the program. This program combines English language instruction and support with academic instruction and acculturation. Reporting to the Managing Director, the Academic Director ensures the quality of this specialized academic program, organizing effective student support and guidance in areas of English for academic purposes, tutorials, and progression through the program.

In cooperation with university academic units and university administrators, the Academic Director works collegially with students, faculty members, and administrators. The Academic Director is a strong team player who participates in both academic and student services initiatives, providing a high level of customer service to all stakeholders.

Travel to satellite/regional campuses in Sacramento and San Francisco required.

Essential Functions

Academic Program Management

  • Manage academic operations, including implementing and overseeing systems and procedures; maintaining accurate records and reports on the program; and meeting academic program quality standards, ensuring continuous evaluation and improvement of the program
  • Work closely with the Managing Director, Academic Chair, and Shorelight to supervise and manage all academics of the program, including curriculum delivery, mentoring of faculty and staff, and overall student experience
  • Collaborate with academic units to develop a program that meets the university’s objectives; further strengthens the university’s mission, international reach, and outstanding reputation; and maximizes student success and progression
  • Partner with the Academic Chair, Student Services Director, and university personnel to ensure a holistic program encompassing academic success, integration into the university environment, acculturation, student service support, and student success
  • Oversee academic program planning
  • Represent the program through participation in academic events, on familiarization tours, and through memberships and affiliations as appropriate
  • Adhere to university policies regarding academic integrity and related university academic policies

 Student Progression and Retention

  • In partnership with the Academic Chair and UOPI leadership team, implement and monitor student retention processes and policies for the program
  • Analyze reports on the progress and satisfaction of the students’ achievement of objectives, including progression through the program and degree completion

 Relationship Management

  • Liaise with appropriate committees and other partners related to the matriculation and onboarding of new students initially, through the IAP, and into university degree programs
  • Co-chair the Academic Quality Assurance Committee (AQAC)
  • Work with academic departments to ensure appropriate scheduling of courses and assignment of instructional staff for the program

 People Management

  • Recruit, develop, and retain team members to ensure productivity and engagement
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals
  • Provide coaching, counseling, and corrective action (when necessary) to team members
  • Foster a culture that reflects Shorelight’s values

Minimum Qualifications

  • Master’s degree with 5+ years’ experience in either higher education, IEP/ language school management, TEFL/TESOL, or related field or a Doctorate degree with either 3+ years’ experience in higher education, IEP/language school management, or related field.
  • 3+ years of teaching experience at the university level
  • Experience working with international students in a higher education setting
  • Record of exceptional interpersonal, communication, presentation, and negotiation skills
  • Demonstrated tact, patience, and diplomacy, particularly with non-native English speakers
  • Hands-on approach to academic delivery, student service, and business growth
  • Demonstrated understanding of class management tools, including databases, Microsoft Office programs, course management systems, and forms of media to support an interactive and student-centered classroom instruction
  • Eligibility to work and travel in the United States without sponsorship

 Preferred Qualifications

  • Experience working within an educational collaboration and/or a complex organization
  • Experience living or working overseas
  • Academic advising experience

Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

UOP International is an Equal Opportunity Employer.

Apply