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Enrollment Services Manager

Dubai , United Arab Emirates
Description

About Us
Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview
The Enrollment Services Manager leads and executes our pre-arrival conversion activities in the EMEA region.  Based in Dubai, the Enrollment Services Manager works as part of a highly motivated professional team and is responsible for regional visa success, overall conversion, pre-arrival completion and arrival of new students on campus. The Enrollment Services Manager leads the regional-based Enrollment Services Advisors to support agents, prospective international students, and their families with the application, financial, visa, and pre-arrival processes to our partner universities and surrounding communities.

This position works closely with regional Recruitment Managers, admission and marketing/D2C teams, and Shorelight’s partner campus teams to provide student-focused, optimal learning experiences and services that lead to student success.  Measures of success for this role include the ability to drive conversion from deposit to enrollment, high rate of pre-payment, high rate of visa issuance, and on-time arrival to campuses. The position directly reports to the Director of Enrollment Services.

Key Responsibilities

The responsibilities of this position include:

  • I-20 and Visa Preparation
    • Collaborate closely with admissions, agents and recruitment for all confirmed students to ensure efficient completion of required documents to achieve I-20s for students
    • Provide a comprehensive visa preparation service to students and agents including regular presentations to agencies, sharing of tips and best practices, and mock interviews with students to achieve high visa issuance rates
    • Track and analyze visa appointments, embassy processing times and student interview feedback to continuously enhance and adapt visa preparation according to current trends and insights
  • Team Leadership
    • Lead and execute the EMEA Enrollment Services strategy and plan that drives a culture of data-driven conversion efforts and concierge service across the enrollment funnel.
    • Liaison with colleagues from various departments, including headquarters, IT, admissions, marketing, recruitment and campus teams, to drive technical improvement and facilitate resources  
    • Manage regional Enrollment Services staff and day-to-day service operations, including tracking performance and promoting continuous training to the regional ES team and effectively managing workflow as determined by enrollment cycles. 
    • Collaborate closely with admissions, agents and recruitment for all confirmed students to ensure efficient completion of required documents to achieve I-20s for students
    • Lead the onboarding and training of new enrollment services staff and provide enrollment services training to new recruitment team members in collaboration with the regional recruitment team
    • Act as key contact for the campus student services teams post arrival to help the regional teams communicate with channel partners/parents to assist with any follow-on activities post enrollment (i.e. student attendance, performance etc.)  
  • Pre-Departure Process and Stakeholder / Student Family Engagement & Management
    • Design, manage and facilitate an engaging and informative pre-departure concierge service for students, parents and agencies
    • Participate with the planning and implementation of pre-departure events (online and offline)
    • Ensure students within the regional pipeline are meeting financial obligations and completing the required pre-arrival tasks and documentation prior to arrival to ensure a smooth enrollment
    • Apply a methodological approach to conversion and pre-arrival activities and engage in a variety of proactive activities to ensure students progress through the conversion process
    • Build a strong rapport with key channel partners, partner campus teams, admissions and any other key stakeholders
    • Maintain a high level of knowledge of current programs, products, processes, and policies
    • Demonstrate expertise in all steps of the admissions process
  • Data Analysis and Reporting
    • Provide key partner’s VIP service, including customized reports, regular update of student progress, and in agent office visits
    • Analyze data in order to provide ongoing weekly updates, reports and forecasts to the Associate Director of Enrollment Services and the Regional team for all students
    • Be the point of information and clarity on all conversion activities and student status
    • Maintain a database of respective regional students to track their status and progression to enrollment

Minimum Qualifications

  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
  • 5+ years of experience in the international education/recruitment industry
  • Proficiency in writing and speaking English
  • Experience managing/leading a team
  • Proven ability to multi-task, balance priorities, set and manage timelines for deliverables with minimal supervision
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • High proficiency with technology and reporting programs/systems, specifically Salesforce
  • Excellent communication and presentation skills
  • Detail and data-oriented
  • Strong customer service and account management skills with an ability to foster an exemplary customer service ethic within the team.

Preferred Qualifications

  • Beneficial to have existing network and relationships within the education industry in EMEA region, strong working knowledge of key international markets, programs and products
  • Salesforce CRM experience preferred

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer

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Assistant Manager, Admissions

Gurugram , India
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the U.S. or students’ home countries—that help students thrive and create a new generation of successful, globally-minded alumni.

Job Overview

Reporting to the Senior/Admissions Manager, the Assistant Manager supports the Senior/ Admissions Manager in supervising and training a team of Admissions Officers responsible for the evaluation of academic records, rendering decisions, and processing of applications from a specific geographical region(s).  The Assistant Manager is also responsible for the evaluation and processing of applications assigned to them. 

Key Responsibilities

  • Supervises a team of Admissions Officers/Specialists/Assistants in their daily activities as directed by the Senior/Admissions Manager
  • Assesses student academic credentials, reviews application documents, evaluates and renders decisions for admission
  • Utilizes administrative systems to look-up admissions requirements, enter and maintain application data, and create reports to monitor workflow and application status
  • Assist with the defining, maintaining and communicating admissions processes and policies to/from Global or Campus Admissions, and Regional Admissions/Recruitment teams
  • Assist with other aspects of admissions operations as requested by the Global Admissions Operations team
  • Collaborates with the Senior/Admissions Manager, Director of Global Admissions Operations, and regional Recruitment Director to develop and implement region-specific admissions processes and projects.
  • Collaborates with Assistant Director of Training, Global Admissions Operations, to provide training and onboarding of new Admissions Team members, as well as new team members in Student Acquisition (Recruitment/Inside Sales, Enrollment Services, etc.)

Qualifications

  • Experience working in secondary or higher education industry
  • Experience in international undergraduate and graduate credential evaluation
  • Highly proficient in English verbal and communication skills
  • Bachelor’s Degree required; Master’s degree in higher education, international education, or related field preferred
  • Previous supervisory experience preferred
  • Experience with Salesforce, database systems, and Microsoft software (Excel, Word, Powerpoint)
  • Knowledge of international post-graduate and undergraduate transcript and language credentials
  • Exemplary customer service, presentation, and public speaking skills
  • Excellent organizational skills and strong attention to detail
  • Ability to take initiative, perform multiple assignments, and complete projects in a timely manner
  • Ability to establish and maintain positive working relationships with key stakeholders to facilitate and accomplish work goals 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight Education is an Equal Opportunity Employer.

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Admission Officer

Gurugram , India
Description

About Us

Shorelight Education is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Admissions Officer manages inbound applications to our partner universities. The Admissions Officer reports to the Admissions Manager and assists with the communication between Shorelight representatives in the field and the central Admissions office. The Admissions Officer must be a self-directed individual with excellent problem-solving, communication, and detail-orientation skills. 

Essential Functions

  • Receive and initially process applications from the regional team in India
  • Organize and deliver files under the direction of the central Admissions office
  • Input data to the Shorelight CRM
  • Communicate directly with Shorelight representatives and agents when needed to complete application files
  • Other duties as directed by the Admissions Manager

Minimum Qualifications

  • Bachelor’s degree, preferably in international education–related field
  • Excellent English skills, including writing and speaking
  • Experience and familiarity with the broad spectrum of educational models in India
  • Demonstrated excellence in project management and leading process
  • Ability to think independently, thoroughly, and critically in fast-paced contexts
  • Ability to collaborate with stakeholders from local, national, and international constituencies
  • Superior interpersonal and communication skills, including excellent ability to communicate with people from a wide variety of cultures and linguistic backgrounds
  • Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance
  • Proficiency with Adobe Acrobat Pro, Microsoft Office, Salesforce, and cloud computing

Preferred Qualifications

  • Experience with the Indian educational system

Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter. 

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Enrollment Service Manager

Beijing , China
Description

 

Enrollment Services Manager

China Region

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally minded alumni.

 

Job Overview

The Enrollment Services Manager leads and executes our pre-arrival conversion activities in the China region.  Based in Beijing, the Enrollment Services Manager works as part of a highly motivated professional team and is responsible for regional visa success, overall conversion, pre-arrival completion and arrival of new students on campus. The Enrollment Services Manager leads the regional-based Enrollment Services Advisors to support agents, prospective international students, and their families with the application, financial, visa, and pre-arrival processes to our partner universities and surrounding communities.

 

This position works closely with regional Recruitment Managers, admission and marketing/D2C teams, and Shorelight’s partner campus teams to provide student-focused, optimal learning experiences and services that lead to student success.  Measures of success for this role include the ability to drive conversion from deposit to enrollment, high rate of pre-payment, high rate of visa issuance, and on-time arrival to campuses. The position directly reports to the Director of Enrollment Services.

 

Key Responsibilities

 

The responsibilities of this position include:

 

  • I-20 and Visa Preparation
    • Collaborate closely with admissions, agents and recruitment for all confirmed students to ensure efficient completion of required documents to achieve I-20s for students
    • Provide a comprehensive visa preparation service to students and agents including regular presentations to agencies, sharing of tips and best practices, and mock interviews with students to achieve high visa issuance rates
    • Track and analyze visa appointments, embassy processing times and student interview feedback to continuously enhance and adapt visa preparation according to current trends and insights

 

  • Team Leadership
    • Lead and execute the China Enrollment Services strategy and plan that drives a culture of data-driven conversion efforts and concierge service across the enrollment funnel.
    • Liaison with colleagues from various departments, including headquarters, IT, admissions, marketing, recruitment and campus teams, to drive technical improvement and facilitate resources  
    • Manage regional Enrollment Services staff and day-to-day service operations, including tracking performance and promoting continuous training to the regional ES team and effectively managing workflow as determined by enrollment cycles. 
    • Collaborate closely with admissions, agents and recruitment for all confirmed students to ensure efficient completion of required documents to achieve I-20s for students
    • Lead the onboarding and training of new enrollment services staff and provide enrollment services training to new recruitment team members in collaboration with the regional recruitment team
    • Act as key contact for the campus student services teams post arrival to help the regional teams communicate with channel partners/parents to assist with any follow-on activities post enrollment (i.e. student attendance, performance etc.)  

 

  • Pre-Departure Process and Stakeholder / Student Family Engagement & Management
    • Design, manage and facilitate an engaging and informative pre-departure concierge service for students, parents and agencies
    • Participate with the planning and implementation of pre-departure events (online and offline)
    • Ensure students within the regional pipeline are meeting financial obligations and completing the required pre-arrival tasks and documentation prior to arrival to ensure a smooth enrollment
    • Apply a methodological approach to conversion and pre-arrival activities and engage in a variety of proactive activities to ensure students progress through the conversion process
    • Build a strong rapport with key channel partners, partner campus teams, admissions and any other key stakeholders
    • Maintain a high level of knowledge of current programs, products, processes, and policies
    • Demonstrate expertise in all steps of the admissions process

 

  • Data Analysis and Reporting
    • Provide key partner’s VIP service, including customized reports, regular update of student progress, and in agent office visits
    • Analyze data in order to provide ongoing weekly updates, reports and forecasts to the Associate Director of Enrollment Services and the Regional team for all students
    • Be the point of information and clarity on all conversion activities and student status
    • Maintain a database of respective regional students to track their status and progression to enrollment

 

Qualifications

  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
  • 5+ years of experience in the international education/recruitment industry
  • Proficiency in writing and speaking English and Mandarin Chinese
  • Experience managing/leading a team
  • Proven ability to multi-task, balance priorities, set and manage timelines for deliverables with minimal supervision
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • High proficiency with technology and reporting programs/systems, specifically Salesforce
  • Excellent communication and presentation skills
  • Detail and data-oriented
  • Strong customer service and account management skills with an ability to foster an exemplary customer service ethic within the team.
  • Beneficial to have existing network and relationships within the education industry in China region, strong working knowledge of key international markets, programs and products
  • Salesforce CRM experience preferred

 

Preferred Qualifications

  • Beneficial to have existing network and relationships within the education industry in China, strong working knowledge of key international markets, programs and products
  • High proficiency with technology and reporting programs/systems, specifically Salesforce

 

 

 

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Shorelight is an Equal Opportunity Employer.

 

 

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Assistant Director, Admissions Operations

Boston , Massachusetts
Description

About Us

Shorelight is a U.S.-based education company that funds and manages partnerships with universities to drive institutional growth, create new revenue streams, and expand options for students. Our vision is to bring together innovative universities and global citizens in a movement to educate the world. Shorelight focuses on international/transnational education and a unique student experience. Our diverse and talented team is made up of passionate change-makers who think entrepreneurially and act collaboratively. To learn more about Shorelight, please visit our website at www.shorelight.com.

Job Overview

The Assistant Director, Admissions Operations, provides operational and analytical support to the Global Admissions leadership team. Reporting to the Director of Global Admissions Operations, this position anticipates workload trends and develops staffing forecasts accordingly; monitors productivity, workload, and workforce allocation across Global Admissions; reports data that spans across enrollment management; takes ownership over departmental data accuracy and integrity; and collaborates cross-departmentally on projects that impact student acquisition and enrollment management.

Key Responsibilities

  • Analyze operations of Global Admissions, and enrollment management and provide recommendations to optimize workflow
  • Collaborate with Admissions Implementation Team, Global Admissions New Products and Programs Team, and Global Admissions training lead to manage user acceptance testing; creating or augmenting enrollment management reports and dashboards
  • Identify opportunities for creating workflow and system workflow efficiencies
  • Design and deliver training programs on Salesforce reporting and data management for Admissions, and provide training support to other cross-functional partners, as needed
  • Collaborate with Salesforce product team and cross-functional partners to ensure data integrity is maintained to support all enrollment management reporting requirements
  • Ensure that workflows and processes can be actively recorded and tracked in the system to ensure data accessibility and reduce manual data use outside Salesforce
  • Develop enrollment management reports for Global Admissions Operations leadership team
  • Work closely with Analytics team to provide analysis of the company-wide impact of admissions and departmental projects to Shorelight executive team
  • Prioritize and define scope of incoming requests for data analysis/reporting
  • Work with teams across student acquisition to create, monitor and maintain student/agent communications that support student engagement throughout the enrollment cycle.
  • Represent the Enrollment Management Team in collaborating with x-functional partners (Analytics, Student Acquisition, Marketing) in identifying trends in admissions data and effects on business performance and decision making
  • Develop and manage temporary staffing forecast based on current and anticipated workloads
  • Hire and manage temporary staff and interns per staffing plan

Qualifications

  • Bachelor’s degree, preferably in higher education, operations, or business analytics or equivalent work experience
  • Master’s degree in higher education, international education, or related field preferred
  • Knowledge of international student services within a higher education setting
  • Well-rounded knowledge of CRM, mainly Salesforce, and data analytics tools
  • Exemplary customer service, presentation, and public speaking skills
  • Outstanding interpersonal skills and cultural sensitivity toward students and staff from a diverse range of backgrounds
  • Excellent organizational and project management skills
  • Ability to take initiative, perform multiple assignments, and lead and complete projects in a timely manner
  • Experience using Microsoft Office programs and databases
  • Experience supervising junior staff/college interns preferred
  • Previous experience with database software and/or previous international education and admissions experience preferred

Application Process

Interested candidates should submit a resume and cover letter to careers@shorelight.com. Shorelight is an Equal Opportunity Employer.

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Admissions Specialist (Global)

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Admissions Specialist evaluates undergraduate and graduate students’ academic records, renders admissions decisions, enters and maintains student application data in Shorelight’s CRM, interfaces with partner CRMs for student record creation and application data transfer, and collaborates with cross-functional staff to implement admissions procedures for new graduate programs. This position reports to the Associate Director of Global Admissions Operations.

Essential Functions

  • Support Shorelight’s access mission by reviewing all programs’ admissions requirements to determine opportunities for students’ admissibility
  • Assess student academic credentials and render decisions for admission to partner programs
  • Evaluate undergraduate and graduate coursework to determine whether applicants satisfy prerequisites and/or receive transfer credit
  • Cultivate and manage a strong working relationship with the global recruitment teams
  • Work with campus teams to support continuous process and policy improvement for graduate programs
  • Track and prepare reports
  • Assist with other aspects of the application process as needed

Minimum Qualifications

  • Bachelor’s degree
  • Proficiency with Salesforce and/or higher education CRM systems
  • Knowledge of international postgraduate and undergraduate transcript and language credentials
  • Exemplary customer service, presentation, and public speaking skills
  • Outstanding interpersonal skills and cultural sensitivity toward students and staff from a diverse range of backgrounds
  • Excellent organizational skills and strong attention to detail
  • Ability to take initiative, perform multiple assignments, and complete projects in a timely manner
  • Experience using Microsoft Office programs and databases
  • Ability to establish and maintain positive working relationships with key stakeholders to facilitate and accomplish work goals
  • Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

  • International education and admissions experience

Application Process

  • To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

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Shorelight — Admissions Officer, Southeast Asia

Bangkok , Thailand
Description
Shorelight — Admissions Officer, Southeast Asia
Bangkok, Thailand

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 

Job Overview

The Admissions Officer manages inbound applications to our partner universities. He or she assists with the communication between Shorelight representatives in the field and the central Admissions office. The Admissions Officer must be a self-directed individual with excellent problem-solving, communication, and detail-orientation skills. This position reports to the Admissions Manager.

Essential Functions

  • Receive and initially process applications from the regional team in Southeast Asia
  • Organize and deliver files under the direction of the central Admissions office
  • Input data to the Shorelight CRM
  • Communicate directly with Shorelight representatives and agents when needed to complete application files
  • Other duties as directed by the Admissions Manager
  • Travel within Southeast Asia and the United States when required


Minimum Qualifications

  • Bachelor’s degree, preferably in international education–related field
  • Excellent English skills, including writing and speaking
  • Experience and familiarity with the broad spectrum of educational models in Southeast Asia regions
  • Demonstrated excellence in project management and leading process
  • Ability to think independently, thoroughly, and critically in fast-paced contexts
  • Ability to collaborate with stakeholders from local, national, and international constituencies
  • Superior interpersonal and communication skills, including excellent ability to communicate with people from a wide variety of cultures and linguistic backgrounds
  • Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance
  • Proficiency with Adobe Acrobat Pro, Microsoft Office, Salesforce, and cloud computing
  • Eligible to work in Thailand without sponsorship

Preferred Qualifications

  • Experience with the Southeast Asia region’s educational systems — Indonesia, Malaysia, Myanmar, the Philippines, Thailand, and Vietnam


Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Shorelight is an Equal Opportunity Employer.

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Senior Manager, Program Sales and Marketing

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 Job Overview

The Senior Manager of Program Sales designs and executes a student recruitment strategy to grow enrollments for key programs across key regional markets. This individual works across all channels to maximize the recruitment efforts for these programs, building and managing campaigns and channels that drive enrollments, and collaborating closely with marketing, sales, enrollment management, campus teams, and other relevant Shorelight departments to achieve targets.

Essential Functions

  • Closely work with the Director and Senior Director to ensure global team is trained on key selling points for push programs and on track for monthly and termly targets
  • Closely work with the Director and Senior Director to ensure global team has an effective and efficient marketing strategy and plan, with a strong focus on key selling points, based on market, audience, and channel
  • Work across all channels to achieve targets for designated programs and regions
  • Establish priorities, oversee campaigns and monitor enrollment trends, and report on all phases of recruitment process
  • Develop and maintain competitor awareness, product knowledge, and market intelligence
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to sales and marketing leadership, executive directors, and campus managing directors
  • Travel across the regions to support recruitment and outreach activities, which include seminars, conferences, meetings, exhibitions, and training events 

Minimum Qualifications

  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
  • 7–10 years of experience in the international education/recruitment industry
  • Proven track record of working collaboratively in a matrix governance model
  • Demonstrated success in establishing processes and continuously improving on them
  • Strategic-minded and sales-driven, with a strong, relentless drive for results
  • Ability to remain pressure-resilient in fast-paced environment
  • Proficiency with technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a customer service ethic within the work team
  • Willingness and ability to travel
  • Existing network and relationships within the education industry
  • Strong working knowledge of key international markets, programs, and products

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Background Check Required — Education, Criminal, Identity

 Shorelight is an Equal Opportunity Employer.

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Admission Officer

Dubai , United Arab Emirates
Description

About Us

Shorelight Education is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally-minded alumni.

Job Overview

The Admissions Officer manages inbound applications to our partner universities. The Admissions Officer reports to the Admissions Manager and assists with the communication between Shorelight representatives in the field and the central Admissions office. The Admissions Officer must be a self-directed individual with excellent problem-solving, communication, and detail-orientation skills. 

Key Responsibilities

  • Receive and initially process applications from the regional team in India.
  • Organize and deliver files under the direction of the Central Admissions office
  • Input data into the Shorelight CRM
  • Communicate directly with Shorelight representatives and agents when needed to complete application files
  • Other duties as directed by the Admissions Manager

Other Responsibilities:

  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

Qualifications

  • Bachelor’s degree, preferably in international education-related field
  • Experience with the Indian educational system (Preferable)
  • Excellent English skills, including writing and speaking
  • Experience and familiarity with the broad spectrum of educational models in India.
  • Demonstrated excellence in project management and leading process
  • Ability to think independently, thoroughly, and critically in fast-paced contexts
  • Ability to collaborate with stakeholders from local, national, and international constituencies
  • Superior interpersonal and communication skills, including excellent ability to communicate with people from a wide variety of cultures and linguistic backgrounds
  • Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance
  • Proficiency with Adobe Acrobat Pro, Microsoft Office, Salesforce, and cloud computing