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Data Integration Analyst

Boston , Massachusetts

Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Data Integration Analyst supports external data integrations including customer facing Shorelight applications, customer integrations and vendor integrations; is an energetic team player who takes initiative and has a dedicated focus on high-level customer service.

The successful candidate will work with our currents teams to solidify and document our current processes. Additionally, they will keep a constant eye on our current data management and data integration processes with a critical eye, looking for opportunities for improvement.

This individual excels in problem solving, oral and written communication, and attention to detail. The ability to envision and implement continual process improvement and high-level customer service skills is essential. He/She/They demonstrate exceptional technical and troubleshooting skills, the ability to work independently, and a strong teamwork ethic.

This role reports to the Senior Director of Information Technology.

Essential Functions

Technical and Implementation Efficiency

Implement and support data integrations between different Shorelight systems and between Shorelight and customers, and vendors, systems
Analyze project issues/gaps, identify opportunities for improvement, and collaborate with IT leadership to implement potential solutions
Communicate constructive feedback to involved parties on a regular and ongoing basis
Create templates and standardized workflows that improve consistency of outcomes and efficiency
Monitor scheduled jobs and diagnose / resolve any issues in a timely manner
Troubleshoot integration failures among enterprise front- and back-office applications (ERP, CRM, Financial, Planning, and other systems)
Work with users to answer integration related questions and diagnose points of failure
Maintain and develop strong technical expertise in key technologies in use within Shorelight

Support and Customer Service

Prioritize and manage multiple open issues at one time
Escalate tickets proactively to responsible specialists or senior team members
Provide weekly status reports for system performance and for projects that include project issues/gaps
Contribute to process documentation
Demonstrate initiative in recommending enhancements and improvements
Assume other duties as required

Security

Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
Take responsibility for any Shorelight assets assigned to you
Promptly report any security events, incidents or weaknesses to Shorelight Security

Minimum Qualifications

Bachelor’s degree
2+ years in a technical role
Analytical, problem solving, and testing skills.
Excellent oral and written communication skills.
Experience and proficiency in managing projects
Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

Bachelor’s degree in computer science, information technology, or related field
4+ years in technical management, project management or related role
Previous support or customer service experience
Experience with batch scripting
Understands the fundamentals of data integration processes among business systems and data warehouses in multiple DBMS environments, including cloud-based systems
Foundational SQL knowledge – ability to read and explain queries
Experience working with large-scale data warehousing.

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Salesforce System Administrator

Columbia , Colombia

Description

Shorelight— Salesforce Systems Administrator

International

About Us

Job Overview

The Salesforce Systems Administrator ensures the team is maximizing efficiencies and capitalizing on the full features and benefits of the Salesforce (SFDC) and Enterprise systems based on business needs. This role interfaces directly with internal stakeholders to understand their needs so to administer, support, and enhance the system accordingly. As the main point of contact for users, keeping current on new releases and AppExchange solutions as well as promoting adoption is critical.

This individual excels in problem solving, oral and written communication, and attention to detail. The ability to envision and implement continual process improvement and high-level customer service skills is essential. They demonstrate exceptional technical and troubleshooting skills, the ability to work independently, and a strong teamwork ethic. This role reports to the Director, System and Software Management.

Essential Functions

Salesforce Administration

Monitor, triage, and address incoming user requests using the IT Support Portal
Identify technical challenges and troubleshoot issues by devising immediate and long-term solutions
Configure and maintain custom objects, page layouts, data validation rules, flows, approval processes and installed packages
Facilitate data imports, database de-duping, and cleanups
Manage the integration of connected applications and packages, including but not limited to Marketo, Conga, Adobe Sign, In-house Admissions Portal, formstack and FormAssembly
Engage with business stakeholders to gather and analyze requirements as well as to propose solutions that leverage SFDC functionality
Translate approved solutions into actionable deliverables within the respective systems, ensuring high levels of quality, accuracy, and process consistency
Monitor Salesforce releases and efficiently deploy new features from testing to production
Create and maintain user roles, profiles, and hierarchies
Ensure data integrity and system security by continually adopting Salesforce best practices
Monitor usage and provide guidance to users or groups needing assistance
Develop and update process documentation and field maps

Security

Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
Take responsibility for any Shorelight assets assigned to you
Promptly report any security events, incidents or weaknesses to Shorelight Security

Minimum Qualifications

2+ years of Salesforce administration experience
Salesforce Administrator ADM-201 certification
In-depth knowledge of the standard capabilities of SFDC
Experience with SFDC integrations with external systems
Strong reporting background using standard reporting tools
Fluency in English is essential for this role, both written and spoken. Candidates must be able to articulate ideas clearly and understand complex instructions. Minimum English level of B2 or higher required.

Preferred Qualifications

Bachelor’s degree in computer science, information technology, or related field
Salesforce Administrator ADM-301 certification
Deep familiarity with a broad suite of cloud-based and SAAS applications in a business environment
Knowledge of Conga and FormAssembly

Application Process:

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Technical Support Engineer

Columbia , Colombia

Description

Shorelight— Technical Support Engineer

Colombia

About Us

Job Overview

The Sr. Desktop Support Engineer delivers direct, end-to-end technology support to Shorelight employees while providing excellent levels of service and support to the Shorelight community. This role is the first-line technical support contact for the global company. He/She/They work closely with Human Resources to ensure that laptops and onboardings are provisioned, scheduled, and delivered with 100% accuracy. The Sr. Desktop Support Engineer reports to the Technical Support Manager.

The Sr. Desktop Support Engineer is an analytical and logical problem solver with outstanding oral and written communication skills and a proven ability to present and address both technical and non-technical individuals at all levels of the organization. He/She/They is a team player who has high-level customer service skills, adjusts quickly to shifting priorities and deadlines, and thrives in a fast-paced, high-tech environment.

Essential Functions

Technical Support

Maintain and develop strong technical expertise in key technologies in use within Shorelight, which includes areas such as operating systems, browsers, voice and data networking, Zoom, Outlook email client, Office 365, Okta SSO, Ivanti Helpdesk and the like
Troubleshoot and resolve IT issues via phone, Web, and in-person channels
Contribute to Help Desk process documentation
Maintain familiarity with current and upcoming technology trends in mobile, desktop OS, etc.
Demonstrate initiative in recommending enhancements and improvements to the IT infrastructure
Help maintain a current inventory/asset system of all computer hardware and software

Support & Customer Service

Actively monitor onboarding pipeline and ticket queues, and ensure that all requests are handled in accordance with Shorelight’s service delivery standards
Research and identify Solutions to software and hardware issues
Prioritize and manage several open issues at one time
Escalate tickets proactively to responsible senior team members or specialists
Demonstrate high degrees of skill and tact in the areas of teamwork and interpersonal relationships, including highly effective oral, written, and listening communication skills
Assume other duties as required

Security

Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures.
Take responsibility for any Shorelight assets assigned to you.
Promptly report any security events, incidents, or weaknesses to Shorelight Security.

Minimum Qualifications

5+ years of experience in IT or a related field, with a strong background in operating systems, desktop support, security, networking, system administration, scripting, and other IT technology areas
Fluency in English is essential for this role, both written and spoken. Candidates must be able to articulate ideas clearly and understand complex instructions.
Hands-on experience with Windows 10/11 and Mac OSX operating systems as well as a broad suite of cloud-based and SAAS applications in a business environment

Preferred Qualifications

Bachelor’s degree in computer science, information technology, or related field
Additional certification in Microsoft, Cisco or similar technologies is a plus
Previous support or customer service experience or training

Application Process:

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Information Security & Compliance Engineer

Boston , Massachusetts

Description

Shorelight — Information Security & Compliance Engineer

Boston, Massachusetts

About Us

Job Overview

The Information Security & Compliance Engineer ensures that Shorelight’s services, applications, and systems comply with current cybersecurity standards and regulatory requirements and are secured against the latest threats. This role develops and implements security compliance programs and policies, conducts regular audits and assessments, creates metrics to demonstrate the organization’s compliance posture, and collaborates with cross-functional teams to mitigate risks.

The ideal candidate is a problem solver with outstanding oral and written communication skills and a proven ability to articulate security risks at all organizational levels to both technical and non-technical individuals. He/She/They are an energetic team player who thrives in a fast-paced, high-tech environment and possesses exceptional customer service skills. The ability to adjust quickly to shifting priorities, make informed decisions with limited information, and exercise good judgment in escalating risks and concerns to leadership is essential. The Information Security & Compliance Engineer will influence and motivate participants in cross-team projects to engage in security and compliance initiatives, making the ability to build partnerships and collaborate with key stakeholders critical.

Essential Functions

Cybersecurity Compliance Management

· Develop, implement, and maintain cybersecurity compliance policies, standards, and procedures

· Monitor and ensure compliance with relevant cybersecurity regulations and industry standards (e.g., GDPR, ISO 27001, NIST)

· Conduct regular security risk assessments and audits to identify and remediate compliance gaps

· Coordinate with internal teams and external auditors during compliance audits and assessments

· Maintain documentation related to compliance activities, including reports, policies, and procedures

· Provide guidance and training to staff on compliance requirements and best practices

· Stay updated on the latest cybersecurity laws, regulations, and industry trends to ensure organizational compliance

· Collaborate with Technical Operations & other internal teams to integrate compliance requirements into systems and processes

· Develop metrics and reports to demonstrate compliance status to leadership and stakeholders

Risk Management and Governance

· Identify and assess cybersecurity risks, developing strategies to mitigate them

· Establish and manage a cybersecurity governance framework aligned with business objectives

· Collaborate with senior management to align security compliance strategies with organizational goals

· Participate in the development of business continuity and disaster recovery plans

· Oversee data security and data governance initiatives to protect sensitive information

· Conduct risk evaluations for new processes, products, vendors, and services

Information Security

· Working collaboratively with our Cloud Engineer, develop and maintain cloud security controls and best practices

· Work closely with Engineering and Operations teams on secure-by-design coding practices, penetration testing, vulnerability scanning and assessment, and remediation

· Set up and maintain tools and sensors to detect various attacks and exploitation techniques targeted towards cloud platforms and applications running within them

· Develop, facilitate, and distribute security training modules and corresponding security materials

· Security incident response

Engineering (Preferred)

· Maintain Docker container and Kubernetes security, including pod-security and network security policies

· Support the DevOps and Engineering teams in developing infrastructure-as-code using Terraform, CloudFormation, CI/CD, GitHub, etc.

· Manage security across various Amazon Web Services (AWS) tools/products such as, VPCs, Flowlog, CloudTrail, S3, Route53, Elb, CloudFront, and WAF

· Partner closely with Engineering and Product teams to suggest improvements that increase application security

Minimum Qualifications

· 7+ years of experience in cybersecurity compliance, information security, or related fields

· Bachelor’s degree or equivalent experience in Information Security, Computer Science, or a related field

· Professional certifications such as CISSP, CISA, or CISM

· Experience managing security vendors and managed-services providers

· Strong understanding of cybersecurity regulations and industry standards (e.g., GDPR, ISO 27001, NIST)

· Familiarity with Cybersecurity, Risk Assessment, Network Security, Identity and Access Management (IAM), Data Security, and Data Governance

· Excellent understanding of network and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS)

· Ability to occasionally provide weekend and after-hours support

Preferred Qualifications

· Degree in Information Security, Cybersecurity, or a related field desired

· Strong technical background and skillset

· Strong background in cybersecurity governance and risk management

· Additional certifications such as CRISC, CGEIT, or SANS GIAC

· Experience with cloud security compliance frameworks (e.g., AWS, Azure)

· Familiarity with OWASP, static/dynamic analysis, and common exploit tools and methods

· Prior experience managing and growing a team in a compliance-focused role

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required—Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer

Apply

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Desktop Support Specialist

Gurugram , India

New Delhi (NCR) , India

Description

About Us

Job Overview

The Desktop Support Specialist delivers direct, end-to-end technology support to Shorelight employees while providing excellent levels of service and support to the Shorelight community. This role is the first-line technical support contact for the global company. He/She/They work closely with Human Resources to ensure that laptops and onboardings are provisioned, scheduled, and delivered with 100% accuracy. The Desktop Support Specialist reports to the Technical Support Manager.

The Desktop Support Specialist is an analytical and logical problem solver with outstanding oral and written communication skills and a proven ability to present and address both technical and non-technical individuals at all levels of the organization. He/She/They is a team player who has high-level customer service skills, adjusts quickly to shifting priorities and deadlines, and thrives in a fast-paced, high-tech environment.

Essential Functions Technical

Maintain and develop strong technical expertise in key technologies in use within Shorelight, which includes areas such as operating systems, browsers, voice and data networking, Zoom, Outlook email client, Office 365, Okta SSO, Ivanti Helpdesk, and the like
Troubleshoot and resolve IT issues via phone, Web, and in-person channels
Contribute to Help Desk process documentation
Maintain familiarity with current and upcoming technology trends in mobile, desktop OS, etc.
Demonstrate initiative in recommending enhancements and improvements to the IT infrastructure
Help maintain a current inventory/asset system of all computer hardware and software

Support & Customer Service

Actively monitor onboarding pipeline and ticket queues, and ensure that all requests are handled in accordance with Shorelight’s service delivery standards
Research and identify Solutions to software and hardware issues
Prioritize and manage several open issues at one time
Escalate tickets proactively to responsible senior team members or specialists
Demonstrate high degrees of skill and tact in the areas of teamwork and interpersonal relationships, including highly effective oral, written, and listening communication skills
Assume other duties as required

Minimum Qualifications

3+ years of experience in IT or a related field, with a strong background in operating systems, desktop support, security, networking, system administration and scripting, and other IT technology areas
Fluency in English is essential for this role, both written and spoken. Candidates must be able to articulate ideas clearly and understand complex instructions.
Hands-on experience with Windows 10/11 and Mac OSX operating systems as well as a broad suite of cloud-based and SAAS applications in a business environment

Preferred Qualifications

Bachelor’s degree in computer science, information technology, or related field
Additional certification in Microsoft, Cisco or similar technologies is a plus
Previous support or customer service experience or training

Application Process:

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Security

Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
Take responsibility for any Shorelight assets assigned to you
Promptly report any security events, incidents or weaknesses to Shorelight Security

Apply

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Business Systems Analyst

United States ,

Description

About Us

Job Overview

The Business Systems Analyst analyzes existing systems for improvement, recommends new system processes, and keeps detailed reports of all structural and process changes. This role follows best practices and aligns with company goals while creating better procedures and solutions to increase performance and revenue. The Business Systems Analyst performs routine business analysis, researched best practices, and supports developing the solutions and recommendations for the current business operations. He/She/They work with internal business units to identify analytical requirements, help to produce ad hoc data and reports, and assist in developing or implementing systems to capture business operation information. This role reports to the Manager, Systems and Software Management.

The Business Systems Analyst is a team player who can work independently and is self-motivated with exceptional oral and written communication skills at all levels of the organization. He/She/They has/have excellent organizational skills, strong attention to detail, and outstanding interpersonal skills. The Business Systems Analyst is comfortable multitasking, can change priorities to fit business needs, and manages time efficiently.

Essential Functions

Business Systems Operations

Collaborate with Shorelight departments to evaluate existing company systems and software to ensure alignment with business needs
Manage, implement, and track progress of all technical components of existing and new partnership launches
Compile objectives for improving and streamlining company systems and software acquisitions
Provide system administration and integration support for SAAS business platforms and software
Monitor efficiency of partnership launches; identify and resolve gaps in documentation
Identify and guide technical teams to address issues in existing systems, and ensure upgrades and improvements are maintained, as necessary

Tracking and Analytics

Document and create reports on systems and software costs and usage
Translate data for presentation to internal stakeholders
Maintain software renewal and reconcile user records within the software database

Technical and Operational Efficiency

Develop procedures to improve existing systems
Present key information to IT teams for improvements
Assist with Root Cause Analysis (RCA) efforts (prioritize problems, identify, and validate RCA) and if needed document and identify alternative solutions
Recommend new system developments with the goal of enhancing company business performance
Identify opportunities for efficiency and automation
Create guides to system updates , as needed

Security

Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
Take responsibility for any Shorelight assets assigned to you
Promptly report any security events, incidents or weaknesses to Shorelight Security

Minimum Qualifications

Bachelor’s degree in business, computer science, or IT related field
2+ years previous experience in a related role
Able to analyze system records and translate data
Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

Proficient computer skills, including Microsoft Office Suite; programs including Tableau or other data visualization tools

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Product Manager

United States ,

Description

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Product Manager is an integral role on the Product and Engineering teams, working closely with business stakeholders to fully define the product and articulate its strategic value on the Company’s long-term roadmap. Working as key part of the Product Requirements Team, the Product Manager highlights each product’s position on the roadmap, ensures the business case for the product is clear, and defines ample requirements to support articulation of each product’s return on investment (ROI). He/She/They works in tandem with the Technical Product Owner group as well as with software development, architecture, and operations experts in advocacy of the product’s strategic value. This role reports to the Senior Director, Technical Product Management.

The Product Manager is an energetic team player who thrives in a fast-paced, high-tech environment and has excellent analytical and conceptual thinking skills. He/She/They is a problem solver with outstanding oral and written communication skills and a proven ability to interact professionally with a diverse group of executives, managers, and subject-matter experts. The ability to adjust quickly to shifting priorities and deadlines, make decisions with limited information, and manage time efficiently is essential. The Product Manager understands and solves business challenges using both big picture and detailed perspectives. Having a good understanding of full product lifecycle is imperative.

Essential Functions

Strategic Planning

·       Working with product sponsors to define the vision of the product and ensure stakeholders have a clear understanding of the scope of the initiative

·       Creating technical requirements and specifications necessary to a product’s successful release in preparation for the transition to the Technical Product Owner and Engineering teams

·       Ensuring the defined product scope and approach supports the expected ROI for each initiative prior to development

·       Produce business and technology intelligence based on defined technical roadmap initiatives and ongoing agile sprints

·       Maintain a strong understanding of Shorelight’s technical systems to identify problems, propose solutions through collaboration with technical teams, and work across business functions to clarify gaps in current systems
- Provide a supportive role in mitigating impediments impacting successful team completion of release/sprint goals
Business Partnering

·       Develop expertise and empathy for customers and learners to ensure a high quality user experience

·       Document and communicate technology roadmap milestones to the product requirements and agile delivery teams

·       Develop rapport and trust with business owners, key stakeholders, and a highly technical development team to collaborate and ensure product alignment

Security

·        Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures

·        Take responsibility for any Shorelight assets assigned to you

·        Promptly report any security events, incidents, or weaknesses to Shorelight Security

Minimum Qualifications

·       Bachelor’s degree

·       3+ years of experience in product/portfolio management or new product development

·       Successful track record of managing all aspects of a product throughout its lifecycle

·       Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

·       Bachelor’s degree in technology or a business-related field

·       5+ years of experience in product/portfolio management or new product development

·       Product Management certification (CAPM, PMP, related)

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Project Manager

Boston , Massachusetts

Description

About Us

Job Overview

The Project Manager organizes and tracks the successful execution of projects within various departments at Shorelight. He/She/They drive(s) innovation and serve(s) as a change agent for systems and process improvements. The Project Manager liaises between the technology team and other departments, working closely with a variety of internal stakeholders to ensure projects align with internal and external customer needs. This role reports to the Senior Director of Information Technology.

The Project Manager is an energetic team player who takes initiative and has a dedicated focus on high-level customer service. He/She/They has/have strong problem-solving skills, excellent organizational skills, and strong attention to detail. Exceptional interpersonal skills with comfortability in communicating at all levels of the organization is essential. The Project Manager is comfortable multitasking, adjusts quickly to shifting priorities, and manages time efficiently.

Essential Functions

Project Planning and Execution

Create and maintain project plans that outling scope, schedule, budget, and resource requirements
Actively lead the execution of projects to ensure timely delivery and adherence to internal security and quality standards
Analyze project issues/gaps, identify opportunities of improvement, and collaborate with IT leadership to design and implement potential solutions
Provide weekly status reports for priority projects that include project issues/gaps
Communicate constructive feedback to involved parties on a regular and ongoing basis
Identify key stakeholders for project planning and communicate regular updates on project progress
Synthesize updates to create executive summaries for senior leadership as needed
Create templates and standardized workflows that improve consistency of outcomes and efficiency
Document and record each project for possible future replication

Project Budgeting

Manage projects’ budgets, tracking expenditures and ensuring adherence to Shorelight’s financial policies
Collaborate with the finance and technology teams’ leadership to forecast, track, and report project financials
Optimize current software and resources to ensure projects stay under budget

Security

Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
Take responsibility for any Shorelight assets assigned to you
Promptly report any security events, incidents or weaknesses to Shorelight Security

Minimum Qualifications

Bachelor’s degree
2+ years in project management or related role
Experience and proficiency in project management tools and software
Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

Bachelor’s degree in business, computer science, or IT related field
2+ years in technical project management or related role
Strong understanding of software development lifecycles and methodologies

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Apply

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Senior Software Engineer

Remote , Work from Home , United States

Description

About Us
Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive
and create a new generation of successful, globally-minded alumni.

Job Overview
The Senior Software Engineer is a major contributor to development and delivery of Web-based applications and integration of third-party tools into Shorelight’s ecosystem. This role will work across the full stack (HTML5/CSS3, React.js/Redux, Node.js, Java, Python), leveraging the latest technologies to deliver top-notch technical solutions that excite our customers. The Senior Software Engineer has excellent oral and written communication skills, solid analytical and problem-solving abilities, and pays close attention to detail. He/She/They are comfortable multitasking, changing priorities as needed, and managing time efficiently. This role reports to the Software Engineering Manager.

Essential Functions

Work within and across Agile teams to design, develop, test, and support technical solutions across the full-stack of development tools and technologies
Work closely with Product Management to understand end-user requirements and translate them into high-quality, timely deliverables
Participate in peer code reviews, knowledge sharing, and assist other engineers in their work
Document Development phases and Monitor systems in place including keeping integrations are up-to-date
Assist in development/coding task planning, estimation, and scheduling
Continuously improve software engineering practices and standards
Explore and evaluate new and emerging software tools and technologies. Bring fresh ideas that can benefit the project
Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures. Promptly report any security events, incidents, or weaknesses to Shorelight Security
Take responsibility for any Shorelight assets assigned to you

Minimum Qualifications

Bachelor’s or higher degree in computer science or a related field (or equivalent experience)
5+ years of professional experience developing cloud-based, high-availability applications utilizing JavaScript, Java, and related frameworks and technologies
High proficiency with client-side JavaScript frameworks
Solid knowledge of developing application, tools, and integrations with Python
Strong experience designing RESTful APIs using Microservices architecture, and middle tier coding in Node.js and/or Java
Experience with variety of SQL (PostgreSQL, MySQL) and/or NoSQL databases (MongoDB, ElasticSearch)
Experience delivering products using Agile development methodologies (Scrum, Kanban)
Eligible to work and travel in the United States without sponsorship

Preferred Qualifications

Previous experience integrating with Salesforce or similar CRM products to develop client or business solutions
Familiarity with DevOps tooling for development (Docker) and orchestration (Kubernetes)
Strong understanding of web application security concepts
High proficiency with React.js/Redux

Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Identity, Education, Criminal

Shorelight is an Equal Opportunity Employer.

Apply