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Job Department: Global Recruitment

Job department: Global Recruitment

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Product Sales Specialist, Beijing

Beijing , China
Description

SHORELIGHT 

Product Sales Specialist, Beijing  

About Us 

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens. 

Job Overview 

Shorelight Education is seeking to hire a Product Sales Specialist to execute a student recruitment strategy across China targeted at international students seeking a US university degree.  The Product Sales position, reporting directly to the Senior Product Sales Manager China, will work across all channels to maximize the recruitment efforts in the China for a specific set of Shorelight partner universities.  The Product Sales role is a combination of sales and marketing and will work closely with Shorelight’s in market recruitment teams and partners as well as Shorelight’s marketing and campus based teams. The product sales role will be approximately 80% sales/product management and 20% marketing. 

Key Responsibilities 

The responsibilities of this position include: 

  

  • Work across all channels within China to achieve specific targets for a specific set of products
  • Contribute to, and execute on, Shorelight university partner’s broader student recruitment strategies
  • Develop and execute a product specific recruitment plan across China in conjunction with Shorelight regional recruitment and campus teams
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the regional director and campus managing directors and product management team
  • Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
  • Work closely with the regional recruitment teams to ensure all Shorelight recruitment staff members and our partners are trained on the relevant products
  • work closely with sales and product team, to deliver counsellor training to Shorelight partners in the region as needed
  • Travel extensively to attend recruitment and outreach activities, seminars, conferences, meetings, exhibitions and training events.  Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
  • Work closely with regional recruitment teams and US based product/campus teams to execute new product launches in market
  • Accountable for providing first hand feedback to the US based product/campus teams on market conditions, recruitment activities, marketing campaigns and suggestions for further product optimization
  • Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
  • Work effectively with the university liaisons to ensure smooth entry into the school or program
  • Assist regional recruitment teams in organizing and delivering pre-departure events
  • Other ad-hoc assignments

  

Security 

  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

  

Qualifications 

  • 1+ years of experience in the international education/recruitment industry
  • Strong sales and account management skills
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • Proficiency with CRM technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a team based customer service ethic
  • Willingness and ability to travel across all tires of China cities and to the US is required
  • Beneficial to have existing network and relationships within the education industry across China and a strong working knowledge of key international markets, programs and products
  • Fluency in English and Chinese
  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area

  

Application Process 

  

Interested candidates should submit their resumes and cover letters to  

recruitmentchina@shorelight.com 

Shorelight is an Equal Opportunity Employer 

  

 

 

Apply
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Assistant Recruitment Manager, South India (Location:Chennai)

Chennai , India
Description
About Us    
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.    
Job Overview    
The Assistant Recruitment Manager (ARM) is responsible for executing a student recruitment strategy across India targeted at international students seeking a US university degree. This position will include account management of Shorelight’s country and regional network recruiters, schools and universities along with building and managing direct-to-student marketing campaigns that drive enrolments to Shorelight’s university partners.    
This position is based in India and directly reports to the Associate Director, Recruitment, South India     
Essential Functions    
The responsibilities of this position include:    
  • Manage key channel accounts and partnerships in India to achieve enrollment targets for all university partnerships
  • Contribute to, and execute on, Shorelight university partner’s student recruitment strategies
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the Regional Director, South Asia utilizing technology systems
  • Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
  • Travel extensively to attend recruitment and outreach activities, seminars,conferences, meetings and training events. Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
  • Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
  • Work effectively with the university liaisons to ensure smooth entry into the school-or program (working with Finance on incoming deposits, tracking of payments, processing of agent contracts and commissions as necessary, assisting with form completion, coordinating arrival transportation for new incoming students, etc.)
Minimum Qualifications    
  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
  • 3+ years of experience in the international education/recruitment industry in India
  • Strong sales and account management skills
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • Proficiency with CRM technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a team-based customer service ethic
  • Willingness and ability to travel both throughout India and the USA as required
  • Experience in organizing pre-departure events and product launches
  • Eligibility to work in the hiring location without sponsorship
Preferred Qualifications    
  • Beneficial to have existing network and relationships within the education industry across India, strong working knowledge of key international markets, programs and products
  • Local language proficiency would be advantageous
  • Experience with Salesforce.com
 Application Process    
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.    
Shorelight is an Equal Opportunity Employer    
 
Security 
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

 

   

Apply
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Assistant Recruitment Manager, Student Recruitment, Beijing, China

Beijing , China
Description

Assistant Recruitment Manager, Student Recruitment,

Beijing, China

 

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 

Job Overview

The Assistant Recruitment Manager, Student Recruitment, assists the Recruitment Manager in executing a student recruitment growth strategy across the North China Region that targets international students seeking U.S. university degrees. The role includes account management of Shorelight’s regional network of recruiters, schools, and universities, along with building and managing direct-to-student marketing campaigns that drive enrollments to Shorelight’s university partners.

 

Essential Functions

•          Execute Shorelight’s university partners’ student recruitment growth strategies, partnering with the Recruitment Manager as well as Shorelight’s other functional departments for all branding, strategies, activities, and collateral.

•          Help manage key channel accounts and partnerships to achieve enrollment targets for all university partnerships.

•          Own channel expansion goals and ensure market penetration in the sales territory.

•          Maintain a data-driven approach to recruitment, monitoring enrollment trends, and reporting on all phases of the recruitment process to the Recruitment Manager, using technology systems and tools.

•          Maintain maximum levels of competitor awareness, product knowledge, and market intelligence

•          Travel extensively to attend recruitment and outreach activities, seminars, conferences, meetings, and training events to build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners, and other external institutions and vendors.

•          Execute efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with a strong focus on the conversion of inquiries to applications.

•          Work effectively with the university liaisons to ensure a smooth entry into the school or program (working with finance offices on incoming deposits, tracking of payments, processing of agent contracts and commissions, as necessary; assisting incoming students with form completion; coordinating arrival transportation for new, incoming students; etc.)

 

•          Security

•       Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures

•        Take responsibility for any Shorelight assets assigned to you

•        Promptly report any security events, incidents or weaknesses to Shorelight Security

 

Minimum Qualifications

•          Bachelor’s degree or above, preferably in sales, marketing, communications, business, international relations, or related area

•          Proficient in English, Native in Chinese

•          3+ years of experience in the international education/recruitment industry in Beijing and North China

•          Strong sales and account management skills

•          Proven track record of working collaboratively in a matrix governance model

•          Proficient with technology and reporting programs/systems

•          Excellent communication and presentation skills

•          Exemplary customer service skills and ability to foster a customer service ethic within the work team

•          Willingness to travel

•          Eligibility to work in the hiring location without sponsorship

 

Preferred Qualifications

•          Strategic-minded and sales-driven, with strong drive for results, and pressure-resilience

•          Existing network and relationships within the education industry in Beijing and North China; strong working knowledge of key international markets, programs, and products; and US higher education are all pluses

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter or send application to recruitmentchina@shorelight.com

 

Shorelight is an Equal Opportunity Employer.

Apply
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Chief Revenue Officer

United States ,
Description
   
About Us   
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.   
 
Job Overview   
Shorelight is seeking a Chief Revenue Officer (CRO) to lead and further develop a world-class student acquisition team and optimize the sales and marketing functions to maximize revenue growth and profitability for the Company. Reporting to the CEO, the CRO will serve as a member of the Executive Leadership Team and will be a key contributor to the Company’s growth initiatives and strategy. He/She/They must have strong higher education and international education industry knowledge, a deep understanding of sales channels and channel management best practices, and an understanding of key source markets for recruitment into higher education programs in the US. The ideal candidate will have a strong background in sales and marketing with demonstrated success in achieving annual revenue and growth objectives.    
   
Revenue Strategy & Leadership    
  • Drive performance and alignment for the company’s revenue generation departments, including B2B and B2C sales, marketing, and non-academic.
  • Develop and execute revenue strategies that align with the company’s goals and objectives.
  • Provide strategic guidance to the company’s senior leadership team and board of directors.
  • Build on and execute a robust student acquisition strategy. Lead with best practices and processes to optimize direct and channel partner sales & marketing strategies.
  • Identify and pursue new revenue opportunities, including new markets, channels, partnerships, and products.
  • Develop and manage revenue budgets, forecasts, and performance metrics.
  • Monitor and analyze market trends and competitors to inform revenue strategies.
  • Continuously improve revenue processes and systems to maximize efficiency and effectiveness.
  • Partner effectively with the Executive Leadership Team and other key operators to ensure effective prioritization of product optimization to drive competitiveness of our product portfolio.
  • Build on and establish KPIs, metrics, and reporting systems to monitor and measure the effectiveness of revenue-generating activities.
  • Foster a high-performance culture by setting and maintaining high standards for sales excellence and accountability.
  • Optimize the selling process, including forecast methodologies, sales strategy, sales management systems, and compensation programs; develop and implement effective operational processes and discipline.
  • Be accountable for results, focusing on both long- and short-term strategies; take responsibility for accurate forecasting and meeting/exceeding agreed upon bookings and targets.
  • Establish efficient and streamlined processes for all stages of the student acquisition journey (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with a strong focus on student conversion through collections.
   
People Management   
  • Recruit, develop, and retain team members to ensure productivity and engagement.
  • Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals.
  • Provide coaching, counseling, and corrective action (when necessary) to team members.
  • Foster a culture that reflects Shorelight’s values.
   
Security   
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures.
  • Take responsibility for any Shorelight assets assigned to you.
  • Promptly report any security events, incidents, or weaknesses to Shorelight Security.
   
Minimal Qualifications   
  • Bachelor’s degree in Business, Marketing, or related field.
  • 15 + years of experience in revenue generation and leadership roles.
  • Excellent strategic and analytical skills.
  • Proven track record of driving revenue growth and profitability.
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient.
  • Strong leadership skills and ability to inspire and manage teams.
  • Superior verbal, interpersonal, and communications skills, including being able to interact effectively across the globe.
  • Ability to collaborate effectively across departments and with external stakeholders.
  • Willingness to travel extensively overseas and to the Headquarters in Boston.
  • Experience in developing and implementing revenue processes and systems.
  • Knowledge of market trends and competitors.
  • Ability to gain trust and provide guidance across the student acquisition organization.
  • Eligibility to work in and travel freely to and from the United States without sponsorship.
   
Preferred Qualifications   
  • Masters in Business Administration
  • Experience in technology, software, or SaaS industries
  
Application Process   
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.   
   
Background Check Required–Education, Criminal, Identity   
   
Shorelight is an Equal Opportunity Employer   
Apply
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Assistant Recruitment Manager, Mumbai

Mumbai , India
Description

About Us 

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens. 

Job Overview 

The Recruitment Manager (RM) is responsible for executing a student recruitment strategy across India targeted at international students seeking a US university degree. This position will include account management of Shorelight’s country and regional network recruiters, schools and universities along with building and managing direct-to-student marketing campaigns that drive enrolments to Shorelight’s university partners. 

This position is based in India and directly reports to the Regional Director, Recruitment, West and South India  

Essential Functions 

The responsibilities of this position include: 

  • Manage key channel accounts and partnerships in India to achieve enrollment targets for all university partnerships
  • Contribute to, and execute on, Shorelight university partner’s student recruitment strategies
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the Regional Director, South Asia utilizing technology systems
  • Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
  • Travel extensively to attend recruitment and outreach activities, seminars,conferences, meetings and training events. Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
  • Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
  • Work effectively with the university liaisons to ensure smooth entry into the school-or program (working with Finance on incoming deposits, tracking of payments, processing of agent contracts and commissions as necessary, assisting with form completion, coordinating arrival transportation for new incoming students, etc.)

Minimum Qualifications 

  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
  • 3+ years of experience in the international education/recruitment industry in India
  • Strong sales and account management skills
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • Proficiency with CRM technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a team-based customer service ethic
  • Willingness and ability to travel both throughout India and the USA as required
  • Experience in organizing pre-departure events and product launches
  • Eligibility to work in the hiring location without sponsorship

Preferred Qualifications  

  • Beneficial to have existing network and relationships within the education industry across India, strong working knowledge of key international markets, programs and products
  • Local language proficiency would be advantageous
  • Experience with Salesforce.com

 Application Process 

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter. 

Security  
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

  

    

Shorelight is an Equal Opportunity Employer 

Apply
Back to Careers Page

Assistant Recruitment Manager,West India (Location:Mumbai)

Mumbai , India
Description

Recruitment Manager – India
Student Acquisition

 

About Us 

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens. 

Job Overview 

The Recruitment Manager (RM) is responsible for executing a student recruitment strategy across India targeted at international students seeking a US university degree. This position will include account management of Shorelight’s country and regional network recruiters, schools and universities along with building and managing direct-to-student marketing campaigns that drive enrolments to Shorelight’s university partners. 

This position is based in India and directly reports to the Regional Director, Recruitment, West and South India  

Essential Functions 

The responsibilities of this position include: 

  • Manage key channel accounts and partnerships in India to achieve enrollment targets for all university partnerships
  • Contribute to, and execute on, Shorelight university partner’s student recruitment strategies
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the Regional Director, South Asia utilizing technology systems
  • Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
  • Travel extensively to attend recruitment and outreach activities, seminars,conferences, meetings and training events. Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
  • Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
  • Work effectively with the university liaisons to ensure smooth entry into the school-or program (working with Finance on incoming deposits, tracking of payments, processing of agent contracts and commissions as necessary, assisting with form completion, coordinating arrival transportation for new incoming students, etc.)

Minimum Qualifications 

  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
  • 3+ years of experience in the international education/recruitment industry in India
  • Strong sales and account management skills
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • Proficiency with CRM technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a team-based customer service ethic
  • Willingness and ability to travel both throughout India and the USA as required
  • Experience in organizing pre-departure events and product launches
  • Eligibility to work in the hiring location without sponsorship

Preferred Qualifications 

  • Beneficial to have existing network and relationships within the education industry across India, strong working knowledge of key international markets, programs and products
  • Local language proficiency would be advantageous
  • Experience with Salesforce.com

 Application Process 

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter. 

Security  
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

  

    

Shorelight is an Equal Opportunity Employer 

Apply
Back to Careers Page

Assistant Recruitment Manager,South India (Location: Bangalore)

Bangalore , India
Description
About Us   
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.   
Job Overview   
The Assistant Recruitment Manager (ARM) is responsible for executing a student recruitment strategy across India targeted at international students seeking a US university degree. This position will include account management of Shorelight’s country and regional network recruiters, schools and universities along with building and managing direct-to-student marketing campaigns that drive enrolments to Shorelight’s university partners.   
This position is based in India and directly reports to the Associate Director, Recruitment, South India    
Essential Functions   
The responsibilities of this position include:   
  • Manage key channel accounts and partnerships in India to achieve enrollment targets for all university partnerships
  • Contribute to, and execute on, Shorelight university partner’s student recruitment strategies
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends and reporting on all phases of recruitment process to the Regional Director, South Asia utilizing technology systems
  • Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
  • Travel extensively to attend recruitment and outreach activities, seminars,conferences, meetings and training events. Build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners and other external institutions and vendors
  • Execute an efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications to offers to enrolments
  • Work effectively with the university liaisons to ensure smooth entry into the school-or program (working with Finance on incoming deposits, tracking of payments, processing of agent contracts and commissions as necessary, assisting with form completion, coordinating arrival transportation for new incoming students, etc.)
Minimum Qualifications   
  • Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
  • 3+ years of experience in the international education/recruitment industry in India
  • Strong sales and account management skills
  • Proven track record of working collaboratively in a matrix governance model
  • Strategic-minded and sales-driven, strong drive for results, pressure-resilient
  • Proficiency with CRM technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a team-based customer service ethic
  • Willingness and ability to travel both throughout India and the USA as required
  • Experience in organizing pre-departure events and product launches
  • Eligibility to work in the hiring location without sponsorship
Preferred Qualifications   
  • Beneficial to have existing network and relationships within the education industry across India, strong working knowledge of key international markets, programs and products
  • Local language proficiency would be advantageous
  • Experience with Salesforce.com
 Application Process   
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.   
 
Security  
  • Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
  • Take responsibility for any Shorelight assets assigned to you
  • Promptly report any security events, incidents or weaknesses to Shorelight Security

  

    

 

Shorelight is an Equal Opportunity Employer   
Apply
Back to Careers Page

Assistant Recruitment Manager, Student Recruitment, Xi’an, China

Xi’an , China
Description

 

Assistant Recruitment Manager, Student Recruitment Xi’an, China

 

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 

Job Overview

The Assistant Recruitment Manager, Student Recruitment, assists the Recruitment Manager in executing a student recruitment growth strategy across the West China Region that targets international students seeking U.S. university degrees. The role includes account management of Shorelight’s regional network of recruiters, schools, and universities, along with building and managing direct-to-student marketing campaigns that drive enrollments to Shorelight’s university partners.

 

Essential Functions

  • Execute Shorelight’s university partners’ student recruitment growth strategies, partnering with the Recruitment Manager as well as Shorelight’s other functional departments for all branding, strategies, activities, and collateral.
  • Help manage key channel accounts and partnerships to achieve enrollment targets for all university partnerships.
  • Own channel expansion goals and ensure market penetration in the sales territory.
  • Maintain a data-driven approach to recruitment, monitoring enrollment trends, and reporting on all phases of the recruitment process to the Recruitment Manager, using technology systems and tools.
  • Maintain maximum levels of competitor awareness, product knowledge, and market intelligence
  • Travel extensively to attend recruitment and outreach activities, seminars, conferences, meetings, and training events to build strong and lasting relationships with current and prospective students, families, faculty, staff, agents, partners, and other external institutions and vendors.
  • Execute efficient and streamlined processes for all stages of the recruitment process (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with a strong focus on the conversion of inquiries to applications.
  • Work effectively with the university liaisons to ensure a smooth entry into the school or program (working with finance offices on incoming deposits, tracking of payments, processing of agent contracts and commissions, as necessary; assisting incoming students with form completion; coordinating arrival transportation for new, incoming students; etc.)

 

•          Security

•        Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures

•        Take responsibility for any Shorelight assets assigned to you

•        Promptly report any security events, incidents or weaknesses to Shorelight Security

 

Minimum Qualifications

  • Bachelor’s degree or above, preferably in sales, marketing, communications, business, international relations, or related area
  • Proficient in English, Native in Chinese
  • 3+ years of experience in the international education/recruitment industry in West China
  • Strong sales and account management skills
  • Proven track record of working collaboratively in a matrix governance model
  • Proficient with technology and reporting programs/systems
  • Excellent communication and presentation skills
  • Exemplary customer service skills and ability to foster a customer service ethic within the work team
  • Willingness to travel
  • Eligibility to work in the hiring location without sponsorship

 

Preferred Qualifications

  • Strategic-minded and sales-driven, with strong drive for results, and pressure-resilience
  • Existing network and relationships within the education industry in West China; strong working knowledge of key international markets, programs, and products; and US higher education are all pluses

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter or send application to recruitmentchina@shorelight.com

 

Shorelight is an Equal Opportunity Employer.

Apply
Back to Careers Page

Digital Operation Officer, China

Beijing or Shanghai , China
Description

Digital Operation Officer

Based in SH/BJ

 

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally-minded alumni.

 

Job Overview

The Digital Operation Officer role reports to the Associate Director,  Digital Growth Operation and Automation China, and supports the in-country recruitment team responsible for executing local enrolment strategies in the region targeted at national online and offline channels.

 

This position will work closely with the in-country recruitment team, global teams and external partners to organize and execute online/offline enrollment campaigns that support student recruitment, monitoring the campaign metrics. This role also requires monitoring the local SCRM system and executing supporting tasks for the in-country recruitment team.

 

Key Responsibilities

  • Support the China Recruitment and Digital Performance team to initiate and execute seasonal enrolment campaigns and customer training, annual conferences, and summits, and manage the vendors to well organize and deliver these activities. As well as leverage digital tools to track and analyze activities’ ROIs.
  • Support the Associate Director,  Digital Growth Operation and Automation China, to coordinate with crossing teams in headquarter and partner universities’ campus and optimize customer engagement during the whole enrollment funnels.
  • Develop the SCRM auto-campaign calendar and execute the digital campaigns.
  • Monitor the local SCRM system to execute the auto-campaign to pipeline audiences, which includes channel partners, students, and potential leads, and to gain high engagement performance.
  • Support the Associate Director,  Digital Growth Operation and Automation China, to analyze the auto-campaign metrics on best support for entire academic enrollment strategies and student enrollment goals.
  • As the key communication person to coordinate with key stakeholders for seasonal enrolment activities.

 

•          Security

•       Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures

•        Take responsibility for any Shorelight assets assigned to you

•        Promptly report any security events, incidents or weaknesses to Shorelight Security

 

Core Qualifications

  • Bachelor’s degree or above, preferably in analytics, business, Education–Technology, or a related area
  • Proficient in English, Native in Chinese
  • 3 years’ tactical digital automation experience preferably within the international education industry
  • Good attitude on new skills learning
  • Excellent communication skills with different stakeholders within or without the team
  • Strong multi-task management and organization skills and ability to work under pressure
  • Excellent project management skills
  • Proficiency with CRM technology and reporting programs/systems preferred
  • Excellent skills in Microsoft, PowerPoint, Adobe, video shooting, editing and other Digital Automation Tools, e.g.
  • Creative thinking and ability to pay attention to details.
  • Collaborative team builder with a strong team orientation.

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter or send application to recruitmentchina@shorelight.com

 

Shorelight is an Equal Opportunity Employer.

 

Apply