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Talent Management Partner

United States ,
Description

About Us

Shorelight is reinventing the international education experience for students worldwide.  Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 

Job Overview

The Talent Management Partner will actively drive and support Shorelight’s talent acquisition and engagement

initiatives, as well as manage learning and development programs for new and existing team members. This role reports to the VP, Talent Management.

 

The Talent Management Partner is customer service oriented and highly organized with strong attention to detail.  He/She/They has a strong sense of urgency, is comfortable multitasking, changing priorities to fit business needs, and manages time efficiently.  Excellent oral and written communication skills are essential.

 

Essential Functions

Talent Acquisition

  • Develop and drive Talent Acquisition (TA) strategies in collaboration with HR leadership, Human Resource Business Partners, and Hiring Managers to ensure the timely and cost-effective identification and selection of qualified, high-quality, diverse talent required to achieve business goals
  • Integrate brand strategies into all TA and networking activities
  • Proactively generate a continual, diverse pipeline of highly qualified internal and external candidates through active networking (both in-person and online) and passive candidate review by leveraging metrics and technology as well as increasing Shorelight’s global footprint
  • Communicate fully and professionally with candidates throughout the entire TA process to ensure that he/she/they remain aware of their status and clearly understand Shorelight’s hiring timeline and next steps in the process
  • Review resumes and credentials in relation to position requirements
  • Prescreen candidates and present detailed summaries to hiring managers and other stakeholders
  • Serve as functional expert on Shorelight’s Application Tracking System and answer related questions from hiring managers and candidates as necessary
  • Provide appropriate counsel and recommendations to hiring managers throughout the entire TA process on candidate

 

Training

  • Partner with HR leadership and HR Business Partners to identify training needs by consulting with key stakeholders across the business and using needs assessments
  • Evaluate individual and organizational performance to ensure training is meeting business needs and improving performance
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
  • Provide timely reports and analytics, flag risks or delays in advance and provide recommendations to HR leadership and key stakeholders
  • Optimize training processes for efficiency and manage the annual training calendar
  • Design solutions focused on employee engagement, inclusion, and retention

 

Relationship Management

  • Build and manage relationships with hiring managers and other internal stakeholders throughout the recruitment and selection process
  • Provide appropriate counsel throughout the talent acquisition process, advising on industry best practices, particularly as they relate to the candidate experience

 

Data & Technology

  • Develop expert knowledge of Shorelight applicant tracking system (currently Jobvite) and with other members of the Talent Management team, serve as a resource for hiring managers, candidates, and other stakeholders
  • Keep abreast of trends and innovative recruiting techniques to effectively compete for outstanding talent and develop and maintain world-class talent acquisition practices
  • Analyze key metrics and data, and, under the guidance of the VP, Talent Management, action changes to enhance performance accordingly

 

Minimum Qualifications

  • Bachelor’s degree
  • 5+ years of high-volume recruiting experience with a global, high growth company
  • Demonstrated experience managing the candidate process, ensuring a positive candidate experience
  • Experience delivering formal and informal training to a multi-cultural workforce
  • Previous management experience
  • Willing and able to participate in virtual meetings/calls outside of normal business hours
  • Eligibility to work in and travel freely to and from the United States without sponsorship

 

Preferred Qualifications

  • Experience with Jobvite
  • Experience recruiting in higher education or ed tech
  • Knowledge of learning and development best practices
  • Experience in designing, delivering, and validating organization development initiatives
  • Experience with a broad range of recruiting methodologies, including sourcing capabilities (active and passive), Internet, employee referrals, and professional networking
  • Experience with using Predictive Index

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 

Background Check Required – Identity, Education, Criminal

 

Shorelight is an Equal Opportunity Employer.

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Human Resources Coordinator

United States ,
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 

Job Overview

Reporting to the Senior HR Generalist, the Human Resources (HR) Coordinator supports the HR team in a dynamic, global organization. This individual will provide support in the areas of HR Operations. This role requires a highly organized, detail-oriented, and energetic team player who has clear and effective communication, exceptional attention to detail, and a strong customer service ethic.

Essential Functions

HR Operations Support

  • Act as an effective liaison with other business functions, including, but not limited to Payroll, FP&A, and IT
  • Facilitate new-employee orientations as required and ensure all new hires are properly setup for their first day or work
  • Monitor and respond to all incoming messages received in the shared HR team’s mailbox

HR Information Systems and Data Integrity

  • Monitor and maintain employee data and records
  • Review HR Information System (HRIS) entries to ensure accurate information is entered into the system for audit and compliance purposes
  • Create custom reports and dashboards, and serve as the point of contact for ad hoc report requests
  • Function as subject matter advisor regarding all processes and system requirements (workflows, security, reporting, integrations)

Campus Operations Support

  • Enter new hire temps into the HRIS for the initiation of the onboarding process
  • Liaise with the Payroll Team to address payroll-related issues
  • Create and send offer letters to identified temporary employees whilst simultaneously creating respective personnel files (P files)
  • Own and manage the Campus temporary hiring process and serve as point of contact for campus colleagues for all matters related to temp hires, onboardings, and offboarding’s
  • Administer background checks, gather new-hire documentation, and save required documents in internal files
  • Update and maintain Campus Operations Guidelines, Human Resources on SPAR

Benefits and Compliance

  • Support implementation and administration of benefits programs, including open enrollment, changes and termination of participants in benefit plans, and HR system updates
  • Maintain compliance with federal, state and local employment and benefits laws and regulations
  • Provide data for HR audits and filings related to EEO-1 reporting, benefits compliance, and 401(k) in partnership with HR team
  • Establish and maintain awareness and understanding of employment law, industry trends, current practices and new developments

Talent Management Support

  • Provide administrative support including, but not limited to, running reports, drafting presentations, and drafting correspondence
  • Assist in the coordination of trainings by managing invitations, overseeing facilities/IT logistics
  • Administer LinkedIn Learning and the HR Team’s page on SPARK (internal web portal)

Minimum Qualifications

  • Bachelor’s Degree
  • 2+ years’ experience in Human Resources or related field
  • High level of customer service and the ability to handle sensitive and confidential situations and documentation
  • Knowledge of standard HR operations and policies, and the demonstrated ability to follow established protocols, identify new needs, and document new protocols
  • Proficiency in MS Office Suite
  • Eligibility to work in and travel freely to and from the United States without sponsorship

 

Preferred Qualifications

  • Working knowledge of Paylocity or similar HRIS
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Experience working with customers in an administrative or academic capacity
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Working knowledge of SPARK
  • Prior experience working in global organization

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

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Human Resources Generalist – EMEA and South Asia

Mumbai , India
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 

Job Overview

The Human Resources Generalist, EMEA and South Asia is a high-energy, team-oriented individual who has strong interpersonal skills, exceptional attention to detail, and a strong customer service ethic. Based in India and reporting to the Human Resources Business Partner for EMEA and South Asia, this position provides crucial talent acquisition, human resources, administrative, and logistical support across the regions and works closely with our regional teams. This is a fantastic career opportunity for a self-driven, highly motivated individual looking to work at a regional level and to learn and contribute to all aspects of a mission-driven global education organization.

 

Essential Functions

Talent Acquisition Support

  • Support full-cycle talent acquisition activites for the regions in line with Shorelight’s global talent acquisition process 
  • Work with the Talent Acquisition team to manage Shorelight’s applicant tracking system, Jobvite
  • Source and identify qualified candidates for open positions through a variety of methods, such as third-party sourcing, Internet sourcing, internal posting responses, internal transfers, employee referrals, and employment advertisements
  • Screen CVs, conduct first-round interviews and selection, provide assessment reports, recommend qualified candidates to Human Resources Business Partner and hiring managers, arrange and schedule interviews at all levels, and conduct reference checks
  • Run various reports in the ATS as required
  • Communicate fully and professionally with candidates throughout the process on a consistent basis so that they remain aware of their status and clearly understand Shorelight’s hiring timeline and next steps in the process
  • Provide support for new employees during the onboarding process, answering questions and guiding them toward other resources

 

New Employee Onboarding

  • Create employee files, assuring accuracy, compliance and confidentiality
  • Coordinate HR aspects of new hire orientation including liaiseing with managers and arranging induction program schedule for new hires
  • Collect and process onboarding documentation to include all locally required onboarding documentation
  • Coordinate onboarding plan with the respective hiring manager, which consists of sending onboarding prep email, submitting IT onboarding ticket, and meeting with the manager to go over logistics
  • Send 30-day check-in surveys to new team members
  • Schedule 60- and 90-day check-ins between new team members and respective manager/HR Business Partner

 

HR Operations & Compliance

  • Ensure that Shorelight remains in compliance with applicable regional employment regulations
  • Ensure that all HR operations processes comply with Shorelight’s regulatory and labor laws, including but not limited to employees’ onboarding and exit process, leave record updates, and probation management
  • Manage contracts, including labor contract signing, renewal, and termination
  • Manage and update regional HR database in a timely and accurate manner
  • Perform other ad hoc HR duties and projects as required

 

Administrative and Logistic Support

  • Provide administrative and logistical support to the regional offices including office rentals, and office maintenance where applicable
  • Serve as the primary point of contact to staff and building management for all facilities-related requests
  • Implement Shorelight’s office policies
  • Support the team with the planning and execution of office updates and/or office moves
  • Purchase office supplies and maintain supply area where applicable
  • Contribute to ongoing group activities, processes, and special projects, as needed
  • Keep track of all documents and archiving of all receipts and office documents

 

Minimum Requirements

  • Bachelor’s degree
  • 2+ years of HR, Talent Acquisition, and administrative experience in a complex, global company
  • Knowledge of HR operations and India labor laws
  • Ability to interact successfully with many different personality types and effectively develop and maintain strong working relationships across the region
  • Demonstrated ability to build collaborative relationships throughout an organization despite geographic and time zone challenges
  • Detail oriented and exceptional organizational skills
  • Strong customer service orientation and communication skills
  • Ability to meet deadlines and manage multiple tasks simultaneously
  • Open minded, resilient, good interpersonal skills, ability to work independently and with a team
  • Creative problem-solving skills with the ability to think quickly in a fast-paced environment
  • Demonstrated experience with Microsoft Office Suite
  • Must possess W.I.T. (willingness to do “whatever it takes”)!
  • Fluency both in oral and written English 
  • Strong customer service orientation
  • Past experience supporting multiple stakeholders with conflicting needs and timelines
  • Experience managing the calendar(s) of others

 

Preferred Qualifications

  • Experience working at a regional level
  • Experience with Jobvite or another similar applicant tracking system
  • 1+ years of sourcing passive candidates
  • Experience working with LinkedIn Recruiter

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 

Shorelight  is an Equal Opportunity Employer.

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Human Resources Coordinator

Boston , Massachusetts
Remote , Work from Home , United States
Description

Human Resources Coordinator

 

Remote

 

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 

Job Overview

The Human Resources (HR) Coordinator supports the HR team in a dynamic, global organization. This role requires a highly organized, detail-oriented, team player who has superb interpersonal skills, exceptional attention to detail, and a strong customer service ethic. He/She/They will work across the department on all aspects of HR, including talent acquisition, onboarding, training, and HR operations.

 

Essential Functions

Talent Acquisition Support

  • Enter all job requisitions into Jobvite (applicant tracking system) and post requisitions to all job boards and online platforms
  • Serve as functional expert on Jobvite and answer any questions from hiring managers and candidates as necessary
  • Schedule all US-based interviews within Jobvite
  • Post all new jobs to Spark (internal website) and Team’s on a weekly basis
  • Manage the background check process
  • Generate offer letters
  • Create new team member onboarding tickets and work with technology team to ensure new team members are set up with the appropriate equipment and access
  • Handle all personnel action forms (PAFs) for payroll processing

 

New Team Member Onboarding

  • Coordinate HR aspects of new hire orientation, including scheduling HR orientation, assigning new team member navigator, and working with respective hiring managers to ensure new team members are onboarded per our onboarding program, Setting Sail.
  • Manage the master calendar for Setting Sale, ensuring new members have the appropriate onboarding meetings on their calendars
  • Send 30-day check-in surveys to new team members
  • Schedule 60- and 90-day check-ins between new team members and respective manager/HR Business Partner

 

Training Support

  • Provide administrative support including, but not limited to, running reports, drafting presentations, and drafting correspondence
  • Assist in the coordination of trainings by managing invitations and training schedules
  • Create and maintain the master training schedule for Shorelight
  • Administer LinkedIn Learning and other training programs through appropriate platforms

 

HR Operations

  • Maintain all employee files and HR records
  • Monitor the central HR mailbox and ensure all inquires are responded to in a timely manner
  • Conduct employment verifications via telephone or electronically
  • Ensure that Shorelight remains in compliance with applicable employment regulations

 

Minimum Requirements

  • Bachelor’s degree
  • 1+ years of HR, Talent Acquisition, or administrative experience in a complex, global company
  • Ability to interact successfully with many different personality types and effectively develop and maintain strong working relationships across the region
  • Demonstrated ability to build collaborative relationships throughout an organization despite geographic and time zone challenges
  • Ability to meet deadlines and manage multiple tasks simultaneously
  • Open minded, resilient, good interpersonal skills, ability to work independently and with a team
  • Creative problem-solving skills with the ability to think quickly in a fast-paced environment
  • Demonstrated experience with Microsoft Office Suite
  • Must possess W.I.T. (willingness to do “whatever it takes”)!
  • Fluency both in oral and written English 
  • Experience managing the calendar(s) of others
  • Eligibility to work in the United States without sponsorship

 

Preferred Qualifications

  • Experience with Jobvite or another similar applicant tracking system
  • Experience in Learning and Development or Talent Management

 

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 

Shorelight  is an Equal Opportunity Employer.

Back to Careers Page

Talent Management Partner

Remote , Work from Home , United States
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally-minded alumni.

Job Description

The Talent Management Partner will actively drive the company’s talent acquisition, engagement, and Diversity, Equity, and Inclusion (DEI) initiatives, as well as manage training and development programs for new and existing staff at Shorelight. Reporting to the Vice President, Talent Management, this role will manage and support Shorelight’s talent acquisition and learning & development efforts, ensuring that our commitment to diversity, equity and inclusion is embedded in our practices, policies, development programs and talent strategy. He/she/they must have a strong sense of urgency, high level of customer service, and excellent oral and written communication skills with a high attention to detail.

Essential Functions

Talent Acquisition

  • Develop and drive Talent Acquisition (TA) strategies in collaboration with HR leadership, Human Resource Business Partners, and Hiring Managers to ensure the timely and cost-effective identification and selection of qualified, high-quality, diverse talent required to achieve business goals
  • Integrate brand strategies into all TA and networking activities
  • Proactively generate a continual, diverse pipeline of highly qualified internal and external candidates through active networking (both in-person and online) and passive candidate review by leveraging metrics and technology as well as increasing Shorelight’s global footprint
  • Communicate fully and professionally with candidates throughout the entire TA process to ensure that he/she/they remain aware of their status and clearly understand Shorelight’s hiring timeline and next steps in the process
  • Review resumes and credentials in relation to position requirements
  • Prescreen candidates and present detailed summaries to hiring managers and other stakeholders
  • Serve as functional expert on Shorelight’s Application Tracking System and answer related questions from hiring managers and candidates as necessary
  • Provide appropriate counsel and recommendations to hiring managers throughout the entire TA process on candidate assessment and selection; offer recommendations and other guidance as necessary

Training

  • In partnership with HR leadership and HR Business Partners, identify training needs by consulting with key stakeholders across the business and using needs assessments
  • Evaluate individual and organizational performance to ensure training is meeting business needs and improving performance 
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training 
  • Provide timely reports and analytics, flag risks or delays in advance and provide recommendations to HR leadership and key stakeholders
  • Optimize training processes for efficiency and manage the annual training calendar
  • Design solutions focused on employee engagement, inclusion, and retention

Engagement and DEI

  • Drive DEI strategic initiatives through committees, trainings, and internal and external partners
  • Partner with HR team to oversee DEI related initiatives that impact the employee experience at Shorelight
  • Manage the development and implementation of Affinity Groups, DEI Sub-Committees, and Senor Leadership Engagement that promotes diversity within Shorelight
  • In partnership with HR team, manage engagement survey(s) and analysis of data. Collaborate with team to build engagement plans and recommend engagement initiatives in response to insights obtained from the survey

Minimum Qualifications

  • Bachelor’s degree and 5+ years working at an international education company
  • Demonstrated experience managing the candidate process, orchestrating a positive candidate experience throughout
  • Experience in delivering formal and informal training to a multi-cultural workforce
  • Experience building and implementing a DE&I strategy at a global scale
  • Previous management experience
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Experience with Jobvite
  • Experience recruiting in higher education or ed tech
  • Knowledge of learning and development best practices 
  • Experience in designing, delivering and validating organization development initiatives
  • Experience with a broad range of recruiting methodologies, including sourcing capabilities (active and passive), Internet, employee referrals, and professional networking

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.

Back to Careers Page

Senior Human Resources Generalist

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 Job Overview

Reporting to the Vice President, Human Resources, the Senior HR Generalist supports the Human Resources team in a dynamic, global organization experiencing high growth.  This individual will provide support in the areas of HR Operations and Talent Management as well as serve as back-up to the HR Generalist, Business Partner Support.  This role requires a highly organized, detail-oriented, and energetic team player who has clear and effective communication, exceptional attention to detail, and a strong customer service ethic.

 Essential Functions

HR Operations Support

  • Act as an effective liaison to other business functions, including, but not limited to Payroll, FP&A, and IT
  • Co-facilitate new-employee orientations as required
  • Conduct employment verifications via telephone or electronically as needed

 HR Information Systems and Data Integrity

  • Monitor and maintain employee data and records
  • Review HR Information System (HRIS) entries to ensure accurate information is entered into the system for audit and compliance purposes
  • Create custom reports and dashboards, and serve as the point of contact for ad hoc report requests
  • Function as subject matter advisor regarding all processes and system requirements (workflows, security, reporting, integrations)
  • Enter data into the HRIS as needed

 Total Rewards

  • Manage relationships with the benefits broker team, third-party benefit plan providers, and other external vendors
  • Support implementation and administration of benefits programs, including open enrollment, changes and termination of participants in benefit plans, and HR system updates
  • Manage FMLA and other leave of absence cases. Ensure proper tracking, documentation, communication, and compliance with applicable laws and regulations
  • Maintain compliance with federal, state and local employment and benefits laws and regulations
  • Formulate, plan, and implement wellness strategies, initiatives and events to improve employee health, control utilization costs, build morale, and foster a positive team environment
  • Manage the company’s compensation plan to include the oversight and processing of the company’s merit and bonus programs
  • Ensure that all HR policies, procedures, and practices comply with applicable federal, state and local laws and are consistent with company culture and values, providing training to staff to ensure compliance
  • Provide data for HR audits and filings related to EEO-1 reporting, benefits compliance, and 401(k) in partnership with HR team
  • Establish and maintain awareness and understanding of employment law, industry trends, current practices and new developments

 Performance Management Support

  • Maintain data integrity of performance management system
  • Assist the VP, HR with administering annual performance evaluation process by scheduling trainings, drafting communications, and addressing tier-one questions from participants
  • Administer post-evaluation survey

 Talent Management Support & Employee Engagement

  • Provide administrative support including, but not limited to, creating reports, drafting presentations, and drafting correspondence
  • Assist in the coordination of trainings by managing invitations, overseeing facilities/IT logistics, and ordering catering when needed
  • Serve as an Employee Engagement Committee member and provide logistical support to the committee
  • Administer LinkedIn Learning and the HR Team’s page on SPARK (internal web portal)

 Minimum Qualifications

  • Bachelor’s Degree
  • 5+ years’ experience in Human Resources or related field
  • High level of customer service and the ability to handle sensitive and confidential situations and documentation
  • Knowledge of standard HR operations and policies, and the demonstrated ability to follow established protocols, identify new needs, and document new protocols
  • Proficiency in MS Office Suite
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Working knowledge of HRIS
  • Industry certification – PHR, SPHR, SHRM-CP or SHRM-SCP
  • Ability to manage multiple projects simultaneously in a fast-paced environment

 Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Background Check Required–Education, Criminal, Identity

 Shorelight is an Equal Opportunity Employer.

Back to Careers Page

Human Resources Generalist

Boston , Massachusetts
Description

Human Resources Generalist, Business Partner Support

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 Job Overview

Reporting to the HR Business Partner, the HR Generalist, Business Partner Support supports the Human Resources team in a dynamic, global organization experiencing high growth.  This individual will provide HR support and guidance to front line managers and employees in a wide range of HR matters, including but not limited to HR Business Support, Campus Operations Support, and Operations Coordinator Support.  This role requires a highly organized, detail-oriented, and energetic team player who has clear and effective communication, exceptional attention to detail, and a strong customer service ethic.  When required, this person will also serve as back-up for the HR Generalist, Operations and Talent Management.

 Essential Functions

HR Business Partner Support

  • Provide administrative support including, but not limited to, running reports, organizing data, drafting presentations, onboarding, training and development, benefits, compensation, and compliance
  • Enter new hire temps into the HR Information System (HRIS) for the initiation of the onboarding process
  • Co-facilitate new-employee orientations as required
  • Liaise with the Payroll Team to address payroll-related issues
  • Assist with immigration filings (H1-B transfers, Green Card processing, etc.)
  • Conduct employment verifications via telephone or electronically
  • Maintain compliance with federal, state, and local employment and benefits laws and regulations

 Campus Operations Support

  • For campuses without dedicated Operations Coordinators, support Managing Directors (MDs) with HR-related administrative tasks
  • Create and send offer letters to identified temporary employees whilst simultaneously creating respective personnel files (P files)
  • Generate and maintain Campus Smartsheet with temporary employee information and hiring progress
  • Administer background checks, gather new-hire documentation, and save required documents in P files
  • Ensure the MDs set up and prepare for all new team member arrivals, including arranging first day logistics, providing initial onboarding training, obtaining appropriate equipment and system access, scheduling campus tours, and securing campus ID badges
  • Confirm that each new team member completes an I-9 Form and profile within the HRIS
  • Train employees and managers on how to report and approve timesheets in the HRIS and ensure timesheets are submitted and approved on time each week
  • Assist in campus’ personal time-off recording

 Operation Coordinator Support

  • Serve as point of contact for campus Operations Coordinators for matters related to temp hires, onboardings, and offboardings
  • Update and maintain Campus Operations Guidelines, Human Resources on SPARK
  • Train newly hired Operations Coordinators on all HR-related responsibilities

 Minimum Qualifications

  • Bachelor’s Degree
  • 2+ years’ experience in Human Resources or related field
  • High level of customer service and the ability to handle sensitive and confidential situations and documentation
  • Proficiency in MS Office Suite
  • Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

  • Working knowledge of Paylocity or similar HRIS
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Experience in higher education
  • Experience working with customers in an administrative or academic capacity
  • Experience planning and organizing events

 Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Background Check Required–Education, Criminal, Identity

 Shorelight is an Equal Opportunity Employer.

Back to Careers Page

Human Resources Business Partner, India

Gurugram , India
Description

Shorelight — Human Resources Business Partner, India

Gurugram, India

About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Human Resources Business Partner (HRBP) plays a central role in linking Shorelight’s global human resources and regional business strategies with the goal of supporting our expanding operations across India. The India HRBP liaises between India and global Human Resources to assess needs and deliver services such as employee recruitment, performance management, compensation, compliance, employee benefits, and payroll and talent management. In collaboration with HR leadership, the HRBP partners with business leaders to implement HR strategies that foster organizational efficiency and talent development for the region.

This dynamic, challenging, and exciting role requires a hands-on, self-motivated individual who seeks professional growth and international exposure. The successful candidate possesses excellent communication skills, an ability to quickly adapt to changing demands, and the agility to function in a fast-paced, often fluid and innovative environment. 

This position is located in Gurugram and reports to the Human Resources Director in Boston with a dotted line to the Director of Corporate Operations, also in Boston.

Essential Functions

Business Partnership

  • Develop in-depth understanding of the region to translate strategic and tactical business plans into talent-oriented plans
  • Partner with business leaders to develop and implement HR and recruitment strategies to support business initiatives and deliver results
  • Provide support in areas that impact the attraction, development, and retention of talent
  • Develop and foster relationships at all levels within the country; serve as a trusted advisor to all regional staff
  • Collaborate with larger HR team to align practices across global organization
  • Serve as change agent and champion in support of HR and business-related initiatives
  • Partner with local leadership on organizational design, skills assessment, workforce, and succession planning

Talent Management

  • Lead full-cycle recruitment for India, in partnership with Talent Acquisition
  • Develop talent acquisition strategies that align with short- and long-term workforce plans
  • Use a variety of channels and methods to improve effectiveness and efficiency of the country’s recruiting process
  • Manage the onboarding and offboarding process for the region, including drafting employment documents, coordinating new-hire training schedules, handling all visa requirements, and closing out all employment-related matters for departing employees
  • Partner with managers to ensure employees are positioned for success (e.g., through performance planning, goal setting, development plans, evaluations, and offboarding)

 

Employee Relations

  • Work with managers and employees to coach, facilitate problem solving, and develop employee relations practices that contribute to and enhance workplace culture, fostering a positive environment
  • In conjunction with HQ-HR, provide counsel and ensure prompt resolution of all legal-related matters, ensuring that appropriate parties are consulted throughout the process
  • Provide support for all talent-related activities in the region, including in-country support when needed
  • Develop tools to build leadership capabilities to address and resolve employee relations issues
  • Collect and analyze internal and external data to identify trends and recommend solutions to improve performance, retention, and employee experience
  • Collaborate with local partners across the region to align and improve global HR policies and practices, ensuring compliance with local laws

Other Duties

  • Manage relationship with logistics provider in New Delhi
  • Act as the main point of contact for all compliance-related matters
  • Manage employee programs, including performance management, professional development, employee benefits, and compensation
  • Prepare monthly payroll for the region in conjunction with the Finance department in HQ
  • Perform other ad hoc HR duties and projects as required

 

Minimum Qualifications

  • Bachelor’s degree in human resources, business, or a related field
  • 3+ years’ combined experience in recruitment and business partnership
  • Working knowledge of core HR functional areas, including compensation, talent acquisition, performance management, and compliance
  • Excellent communication skills, particularly in communicating changes within the organization and coaching team members and managers to help them navigate change
  • Fluency in written and spoken English
  • Experience with Microsoft Office and applicant tracking systems
  • Open minded, resilient, good interpersonal skills, ability to work independently and with a team
  • Ability to travel throughout India and internationally as needed

Preferred Qualifications

  • Experience preparing payroll and managing employee benefits plans

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

ShorelightisanEqualOpportunityEmployer.

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Talent Acquisition Partner

Boston , Massachusetts
Description

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Talent Acquisition (TA) Partner provides full lifecycle recruitment for his or her dedicated portfolio and supports recruitment in other markets as needed by sourcing, identifying, and screening top talent whilst guiding hiring managers and candidates through the recruitment process. He or she must have a strong sense of urgency, high level of customer service, and excellent oral and written communication skills with high attention to detail.  The TA Partner reports to the Director of Talent Acquisition.

Essential Functions

Recruitment

  • Develop and drive Talent Acquisition strategies in collaboration with the Director of Talent Acquisition, Human Resource Business Partners, and Hiring Managers to ensure the timely and cost-effective identification and selection of qualified, high-quality talent required to achieve business goals
  • Proactively generate a continual, diverse pipeline of highly qualified internal and external candidates through active networking (both in-person and online) and passive candidate review by leveraging metrics and technology as well as increasing Shorelight’s global footprint
  • Communicate fully and professionally with candidates throughout the process on a consistent basis so that they remain aware of their status and clearly understand Shorelight’s hiring timeline and next steps in the process
  • Review resumes and credentials in relation to position requirements
  • Prescreen candidates and present detailed summaries to hiring managers and other stakeholders
  • Provide support for new employees during the onboarding process, answering questions and guiding them toward other resources

Relationship Management

  • Build and manage relationships with hiring managers and other internal stakeholders throughout the recruitment and selection process
  • Provide appropriate counsel throughout the talent acquisition process, advising on industry best practices, particularly as they relate to the candidate experience

Data & Technology

  • Develop expert knowledge of Shorelight applicant tracking system (currently Jobvite) and with other members of the Talent Acquisition team, serve as a resource for hiring managers, candidates and other stakeholders
  • Keep abreast of trends and innovative recruiting techniques to effectively compete for outstanding talent and develop and maintain world-class talent acquisition practices
  • Analyze key metrics and data, and, under the guidance of the Director of Talent Acquisition, action changes to enhance performance accordingly
  • Contribute to other HR projects as needed

Minimum Qualifications

  • Bachelor’s degree
  • 5+ years of high-volume recruiting experience with a global, high growth company
  • Experience with cloud-based applicant tracking systems
  • The ability to multi-task and manage relationships with multiple stakeholders with conflicting needs and timelines
  • Willing and able to participate in virtual meetings/calls outside of normal business hours

Preferred Qualifications

  • Experience with Jobvite
  • Experience recruiting in higher education or Ed Tech
  • Experience reaching out to passive candidates using various techniques, including online resources such as LinkedIn Recruiter
  • Experience with using Predictive Index

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Identity, Education, Criminal

Shorelight is an Equal Opportunity Employer.