Shorelight – Senior Marketing Events Coordinator
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
Job Overview
The Senior Marketing Events Coordinator leads events strategy, planning, execution, and reporting for our broad portfolio of B2B and consumer-facing events across the globe, driving enrollments from students seeking educational experiences from leading U.S. universities. He or she works closely with our university partners and our analytics, marketing, and recruitment teams to develop a global event plan and a centralized platform of events expertise that supports student recruitment, launches products, and builds highly productive relationships with channel partners.
The Senior Marketing Events Coordinator is a rigorous and thorough project manager with creative problem-solving abilities, independent judgment skills, and great attention to detail. This role develops high-quality, innovative, and impactful events that seamlessly integrate with regional student acquisition and channel expansion plans and result in measurable return on investment. This position reports to the Executive Director, Marketing.
Essential Functions
Event Planning, Management, and Execution
- Own and oversee all events across the business, in all regions, and maintain an up-to-date calendar overview of events for all stakeholders
- Develop and execute a global events strategy and plan for delivery, in partnership with regional event leads, Marketing, Recruitment, and Analytics
- Oversee end-to-end execution of events in regions that lack Shorelight marketing or events staff
- Define meaningful, consistent metrics of success and apply these across all events
- Track success though qualitative and quantitative metrics, and report regularly to stakeholders, ensuring a constant feedback and improvement loop to inform investment decisions and ROI
- Work with Analytics to move events data into Tableau for data visualization and dashboards
- Act as the central point of contact for all events-related digital marketing, CRM, content and creative support to target, communicate, promote, and deliver events effectively
- Ensure events materials are correctly branded and contain accurate, up-to-date product information
- Create a living playbook, outlining best practices and learnings, that simplifies processes and allows us to further deploy events at scale
- Lead planning, logistics, and execution of large-scale familiarization trips
- Act as lead coordinator/liaison for hosting visitors, small groups, large groups, and individuals
- Lead planning, logistics, and execution of Boston-based in-office events and other events within the local Boston area as needed
- Ensure that all visiting agents and staff receive a high level of service and assistance with their visit, including itineraries, travel arrangements, accommodations, and campus coordination
- Develop and implement a strategic calendar of events based on stakeholder feedback, budget and timeline constraints
Budget Management
- Own and manage the global events budget, ensure accurate, accessible tracking and make recommendations for reducing costs where needed
- Perform detailed tracking of complex budgets, attendees, and results in CRM to develop ROI metrics
- Manage relationships with external consultants (events management experts) and vendors (hotels, catering, exhibitions etc.),
- Act as key point of contact for consultants and vendors
- Work cross-departmentally within Shorelight as well as with external vendors to execute the global events plan and use CRM, brand, and communications to ensure accurate targeting, frictionless delivery, and long-term value from investment in events
Minimum Qualifications
- Bachelor’s degree, preferably in marketing, communications, events management, business, international relations, or related area
- 3 years’ tactical marketing or events management experience, preferably within international education or higher education
- Experience developing and implementing a marketing or events plan and managing budgets
- Experience planning and managing events and marketing for events
- Ability to think independently, thoroughly, and critically in fast-paced contexts
- Ability to collaborate with stakeholders from local, national, and international constituencies
- Superior interpersonal and communication skills, including excellent ability to communicate with people from a wide variety of cultures and linguistic backgrounds
- Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance
- Working fluency in English
Preferred Qualifications
- Prior experience working in a high-growth, international education company
- Prior experience working with Salesforce.com
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Background Check Required–Education, Criminal, Identity
Shorelight is an Equal Opportunity Employer.