About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Admissions Officer assists with the admissions of international students for both Direct and  International Accelerator Programs (IAP). Reporting to the Director of Admissions, the Admissions Officer possesses a high degree of self-direction, strong attention to detail, and excellent problem-solving skills. He or she demonstrates outstanding interpersonal skills and cultural sensitivity toward students and staff from a diverse range of backgrounds.

Essential Functions

Admissions Data Management & Integrity

• Process applications and documents for ACL-only (non-Shorelight Partner intenders) and forward them via integration
• Assist in reviewing applications, transcripts, and other documents required for international student admissions
• Review daily reports to manage and maintain the processing of applications and offers are meeting required deadlines
• Coordinate I-20 process with partner university admissions staff
• Issuance of AC Live SOF for confirmed students; confirm Acceptance for ACL students
• Prepare acceptance packet mailings
• Develop and run data reports for routine reporting to relevant stakeholders
• Liaise with student services staff to gather student feedback, keep Salesforce Customer Relationship Management (CRM) updated and share student accomplishments with market-facing staff and recruiters
• Other duties as assigned

Administrative Support

• Support the Academic and Student Services Directors by assisting with pre-arrival processes and documentation, including partner and student inquiries
• Review and coordinate mail and documentation on a daily basis
• Respond to e-mail and phone inquiries
• Assist with webinars for future students
• Process requests for information packets and prepare mailings to prospective students
• Participate in weekly staff meetings

Minimum Qualifications

• Bachelor’s degree in higher education, international education, or related field
• 1+ years Admissions experience, including working knowledge of university admissions processes
• Knowledge of international student services within a higher education setting
• Proven ability to establish and maintain positive working relationships with key stakeholders to facilitate and accomplish work goals 
• Demonstrated ability to complete projects in a timely manner
• Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

• Expertise with Microsoft Office programs
• Experience with Banner and/or Salesforce
• Strong working knowledge of PeopleSoft software
• Strong working knowledge of one or more foreign languages
• Ability to take initiative, perform multiple assignments, and establish short- and long-term priorities
• Ability to demonstrate sound business acumen and meet performance targets

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.