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Human Resources Coordinator

United States ,

About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.


Job Overview

Reporting to the Senior HR Generalist, the Human Resources (HR) Coordinator supports the HR team in a dynamic, global organization. This individual will provide support in the areas of HR Operations. This role requires a highly organized, detail-oriented, and energetic team player who has clear and effective communication, exceptional attention to detail, and a strong customer service ethic.

Essential Functions

HR Operations Support

  • Act as an effective liaison with other business functions, including, but not limited to Payroll, FP&A, and IT
  • Facilitate new-employee orientations as required and ensure all new hires are properly setup for their first day or work
  • Monitor and respond to all incoming messages received in the shared HR team’s mailbox

HR Information Systems and Data Integrity

  • Monitor and maintain employee data and records
  • Review HR Information System (HRIS) entries to ensure accurate information is entered into the system for audit and compliance purposes
  • Create custom reports and dashboards, and serve as the point of contact for ad hoc report requests
  • Function as subject matter advisor regarding all processes and system requirements (workflows, security, reporting, integrations)

Campus Operations Support

  • Enter new hire temps into the HRIS for the initiation of the onboarding process
  • Liaise with the Payroll Team to address payroll-related issues
  • Create and send offer letters to identified temporary employees whilst simultaneously creating respective personnel files (P files)
  • Own and manage the Campus temporary hiring process and serve as point of contact for campus colleagues for all matters related to temp hires, onboardings, and offboarding’s
  • Administer background checks, gather new-hire documentation, and save required documents in internal files
  • Update and maintain Campus Operations Guidelines, Human Resources on SPAR

Benefits and Compliance

  • Support implementation and administration of benefits programs, including open enrollment, changes and termination of participants in benefit plans, and HR system updates
  • Maintain compliance with federal, state and local employment and benefits laws and regulations
  • Provide data for HR audits and filings related to EEO-1 reporting, benefits compliance, and 401(k) in partnership with HR team
  • Establish and maintain awareness and understanding of employment law, industry trends, current practices and new developments

Talent Management Support

  • Provide administrative support including, but not limited to, running reports, drafting presentations, and drafting correspondence
  • Assist in the coordination of trainings by managing invitations, overseeing facilities/IT logistics
  • Administer LinkedIn Learning and the HR Team’s page on SPARK (internal web portal)

Minimum Qualifications

  • Bachelor’s Degree
  • 2+ years’ experience in Human Resources or related field
  • High level of customer service and the ability to handle sensitive and confidential situations and documentation
  • Knowledge of standard HR operations and policies, and the demonstrated ability to follow established protocols, identify new needs, and document new protocols
  • Proficiency in MS Office Suite
  • Eligibility to work in and travel freely to and from the United States without sponsorship


Preferred Qualifications

  • Working knowledge of Paylocity or similar HRIS
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Experience working with customers in an administrative or academic capacity
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Working knowledge of SPARK
  • Prior experience working in global organization

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.