About Us

Shorelight is reinventing the international education experience for both students and universities. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

 Job Overview

Reporting to the Vice President, Human Resources, the Senior HR Generalist supports the Human Resources team in a dynamic, global organization experiencing high growth.  This individual will provide support in the areas of HR Operations and Talent Management as well as serve as back-up to the HR Generalist, Business Partner Support.  This role requires a highly organized, detail-oriented, and energetic team player who has clear and effective communication, exceptional attention to detail, and a strong customer service ethic.

 Essential Functions

HR Operations Support

• Act as an effective liaison to other business functions, including, but not limited to Payroll, FP&A, and IT
• Co-facilitate new-employee orientations as required
• Conduct employment verifications via telephone or electronically as needed

 HR Information Systems and Data Integrity

• Monitor and maintain employee data and records
• Review HR Information System (HRIS) entries to ensure accurate information is entered into the system for audit and compliance purposes
• Create custom reports and dashboards, and serve as the point of contact for ad hoc report requests
• Function as subject matter advisor regarding all processes and system requirements (workflows, security, reporting, integrations)
• Enter data into the HRIS as needed

 Total Rewards

• Manage relationships with the benefits broker team, third-party benefit plan providers, and other external vendors
• Support implementation and administration of benefits programs, including open enrollment, changes and termination of participants in benefit plans, and HR system updates
• Manage FMLA and other leave of absence cases. Ensure proper tracking, documentation, communication, and compliance with applicable laws and regulations
• Maintain compliance with federal, state and local employment and benefits laws and regulations
• Formulate, plan, and implement wellness strategies, initiatives and events to improve employee health, control utilization costs, build morale, and foster a positive team environment
• Manage the company’s compensation plan to include the oversight and processing of the company’s merit and bonus programs
• Ensure that all HR policies, procedures, and practices comply with applicable federal, state and local laws and are consistent with company culture and values, providing training to staff to ensure compliance
• Provide data for HR audits and filings related to EEO-1 reporting, benefits compliance, and 401(k) in partnership with HR team
• Establish and maintain awareness and understanding of employment law, industry trends, current practices and new developments

 Performance Management Support

• Maintain data integrity of performance management system
• Assist the VP, HR with administering annual performance evaluation process by scheduling trainings, drafting communications, and addressing tier-one questions from participants
• Administer post-evaluation survey

 Talent Management Support & Employee Engagement

• Provide administrative support including, but not limited to, creating reports, drafting presentations, and drafting correspondence
• Assist in the coordination of trainings by managing invitations, overseeing facilities/IT logistics, and ordering catering when needed
• Serve as an Employee Engagement Committee member and provide logistical support to the committee
• Administer LinkedIn Learning and the HR Team’s page on SPARK (internal web portal)

 Minimum Qualifications

• Bachelor’s Degree
• 5+ years’ experience in Human Resources or related field
• High level of customer service and the ability to handle sensitive and confidential situations and documentation
• Knowledge of standard HR operations and policies, and the demonstrated ability to follow established protocols, identify new needs, and document new protocols
• Proficiency in MS Office Suite
• Eligibility to work in and travel freely to and from the United States without sponsorship

Preferred Qualifications

• Working knowledge of HRIS
• Industry certification – PHR, SPHR, SHRM-CP or SHRM-SCP
• Ability to manage multiple projects simultaneously in a fast-paced environment

 Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

 Background Check Required–Education, Criminal, Identity

 Shorelight is an Equal Opportunity Employer.