Shorelight Education — Data Analyst I
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
Job Overview
The Data Analyst I helps lead efforts to weave data and analytics into the fabric of Shorelight’s everyday work. This role supports the conversion of data into insights that lead to informed business decisions, working with stakeholders and top management within the assigned departments. This individual must handle multiple simultaneous tasks, prioritize work, and remain functional under pressure and aggressive timelines.
Essential Functions
Data Management and Analysis
- Acquires, cleans, and structures data from multiple sources, working closely with end users (both internal and external) to translate requirements into data-driven applications and data visualization solutions (e.g., reporting and dashboards)
- QA/QCs data and report output to ensure accuracy
- Supports multiple projects or reporting needs, using data to answer interesting and often nonintuitive questions; as applicable, works with senior analysts on project delivery
- Creates ad hoc analyses that yield clear, tangible metrics for performance assessment, improvement, and alignment
- Begins to demonstrate ability to synthesize implications and the “so what?” from the analysis
- Answers business questions by applying appropriate techniques to available data or designing and running experiments
- Determines key data sources and data interdependencies within the organization to ensure all relevant parameters are considered to gather insights
- Responds to inquiries with fully accurate, well-structured summaries of insights within very short periods of time
- Builds dashboards and reports with effective design, guided from end user input
- Manages third-party vendors or suppliers with oversight, as needed
- Creates and gives engaging presentations, as needed
Cross-Functional Operations
- Works cross-functionally to determine and solve the largest problems facing the business through research, analysis, and innovation
- Supports the development of actionable recommendations to such stakeholders
- Focuses on supporting departments’ internal systems and their integration to streamline access to information
Minimum Qualifications
- Bachelor’s degree in relevant field (e.g., statistics, social sciences, computer science, engineering, or equivalent)
- 1–2 years of business experience
- Experience with one or more statistical and mathematical programming packages (R, SAS, SPSS, Excel, Access)
- Ability to communicate and visualize quantitative analysis in a clear, precise, and actionable manner
- Possesses internal customer orientation and excellent problem-solving skills
- Extremely organized, detail-oriented, and able to work well under pressure
- Ability to work across several projects and tasks both independently and as part of a team
- Strong analytical and problem-solving capabilities, and ability to self-motivate and think strategically about how to meet goals
- Excellent oral and written communication, with adaptability
- Self-starter with ability to take initiative and deliver tangible results under deadlines
- Eligibility to work in and travel freely to and from the United States without sponsorship
Preferred Qualifications
- Familiarity with relational databases or SQL concepts
- Hands-on experience with business intelligence tools or reporting software
- Experience working with unstructured data and large datasets
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Background Check Required — Education, Criminal, Identity
Shorelight is an Equal Opportunity Employer.