Boston - Massachusetts Archives - Page 14 of 18

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Shorelight Education — Assistant Manager, Campus Admissions Operations

Boston , Massachusetts

Description

About Us

Shorelight Education is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Assistant Manager, Campus Admissions Operations, supports the growth and optimization of the campus admissions function on each of Shorelight’s partner campuses. Reporting to the Director of Campus Admissions Operations, the Assistant Manager, Campus Admissions Operations, is a key liaison to all campus admissions staff across Shorelight’s partner portfolio. This role monitors and supports the health and functionality of each campus admissions operation and develops best practices across the portfolio. The individual in this position is a self-directed professional with excellent problem-solving, communication, and detail-oriented skills.

Essential Functions

Coordinate informational updates across campuses; develop and manage enhanced admission services across all partnerships
Support the maintenance of the master admissions requirements and policy that governs departmental (campus, central, and global) admissions operations across all partnerships
Assess current admission policy and procedures on each campus to align admission requirements and processes across the portfolio that will encourage partner growth and sustainability
Support Assistant Directors of Admissions and Admissions Officers across the portfolio in their optimization of processing protocol
Research and organize admission policy and procedures leveraged through Spark, Shorelight’s knowledgebase, for sharing partnership-wide best practices; manage this knowledge database for continued use by Enrollment Management and collaboration with recruitment and implementation
Work collaboratively with the campus admissions operations team to track and measure department Key Performance Indicators (KPIs) to quantify and qualify admissions performance against academic year and fiscal year strategic goals
Use Salesforce to review and task action based on internal workflow across the portfolio
Cultivate cross-departmental relationships to ensure continuity in campus admissions support throughout the student lifecycle

Minimum Qualifications

Bachelor’s degree supplemented with relevant work experience
Knowledge of international student services within a higher education setting
Well-rounded knowledge of CRM systems, mainly Salesforce
Exemplary customer service, presentation, and public speaking skills
Outstanding interpersonal skills and cultural sensitivity toward students and staff from a diverse range of backgrounds
Demonstrated project organization skills, including the ability to multitask, balance priorities, set and manage timelines for deliverables
Ability to take initiative, perform multiple assignments, and complete projects in a timely manner
Experience using Microsoft Office programs and databases
Ability to be based full-time in Boston with 10% domestic travel as needed

Preferred Qualifications

Strong working knowledge of one or more of the following languages: Mandarin Chinese, Arabic, Spanish, Brazilian, Portuguese

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.

Apply

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Shorelight Education – Technical Project Coordinator

Boston , Massachusetts

Description

Shorelight Education — Technical Project Manager

Boston, Massachusetts

About Us

Job Overview

The Technical Project Coordinator leads projects and teams, ranging in size and complexity, defines appropriate project methodology, and executes technical and engineering projects from initiation to closure. He or she leads scope definition, risk identification, and quality control. This position reports on project status; determines time frames, staffing, and resource requirements; and leads others to make meaningful process improvements. The Technical Project Coordinator manages projects to delivery within scope, on time, and on budget.

Essential Functions

Project Management

Lead the end-to-end delivery of technology and engineering projects, including planning, assessment, design, development, integration, testing, and deployment of solutions
Lead or contribute to the development of project definition and scope with applicable stakeholders
Gather project requirements and document technical specifications
Create project plans with detailed task distribution and execute projects using Agile to ensure the project is delivered on time and aligned with customer expectations
Monitor and document project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
Conduct project team meetings and situational analysis regularly to ensure appropriate communication to all stakeholders

Reporting and Documentation

Develop presentations, dashboards, reports, and other team- and executive-level project communications and documentation
Develop, communicate, and implement project risk mitigation plans, complete documentation to effectively monitor risk, and ensure accountability and responsibility
Develop and implement contingency and recovery plans when deliverables are missed
Document and communicate project changes, project health, and project status to project team, business owners, and executive sponsors

Project Work

Contribute to configuration, troubleshooting, and design work for assigned projects, as needed
Provide support, training, and augmentations for live projects, if necessary

Minimum Qualifications

BS. degree, preferably a degree in computer science, engineering, or a related subject
Experience in gathering requirements from stakeholders and documenting requirement specifications
Experience in planning and executing projects using Agile/Scrum methodology
Experience conducting user trainings and supporting user acceptance testing to get customer sign-off on the projects
Excellent written and verbal communication skills to make executive-level presentations to stakeholders and organizational leadership
Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

MS. degree, preferable in computer science, engineering, or a related subject
3+ years’ experience implementing technology solutions
Experience working with remote third-party development teams
Experience in designing and implementing SaaS solutions in a business setting
Ability to learn and adopt new technologies as well as stay current on existing ones, pursuing experience and certifications in leading-edge or primary technology areas

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.

Apply

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Shorelight Education – Technical Project Coordinator

Boston , Massachusetts

Description

Shorelight Education — Technical Project Manager

Boston, Massachusetts

About Us

Job Overview

Essential Functions

Project Management

Lead the end-to-end delivery of technology and engineering projects, including planning, assessment, design, development, integration, testing, and deployment of solutions
Lead or contribute to the development of project definition and scope with applicable stakeholders
Gather project requirements and document technical specifications
Create project plans with detailed task distribution and execute projects using Agile to ensure the project is delivered on time and aligned with customer expectations
Monitor and document project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
Conduct project team meetings and situational analysis regularly to ensure appropriate communication to all stakeholders

Reporting and Documentation

Develop presentations, dashboards, reports, and other team- and executive-level project communications and documentation
Develop, communicate, and implement project risk mitigation plans, complete documentation to effectively monitor risk, and ensure accountability and responsibility
Develop and implement contingency and recovery plans when deliverables are missed
Document and communicate project changes, project health, and project status to project team, business owners, and executive sponsors

Project Work

Contribute to configuration, troubleshooting, and design work for assigned projects, as needed
Provide support, training, and augmentations for live projects, if necessary

Minimum Qualifications

BS. degree, preferably a degree in computer science, engineering, or a related subject
Experience in gathering requirements from stakeholders and documenting requirement specifications
Experience in planning and executing projects using Agile/Scrum methodology
Experience conducting user trainings and supporting user acceptance testing to get customer sign-off on the projects
Excellent written and verbal communication skills to make executive-level presentations to stakeholders and organizational leadership
Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

MS. degree, preferable in computer science, engineering, or a related subject
3+ years’ experience implementing technology solutions
Experience working with remote third-party development teams
Experience in designing and implementing SaaS solutions in a business setting
Ability to learn and adopt new technologies as well as stay current on existing ones, pursuing experience and certifications in leading-edge or primary technology areas

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.

Apply

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Shorelight Education — Vice President, Channel Development

Boston , Massachusetts

Description

About Us

Job Overview

The Vice President, Channel Development, is the sales and marketing leader responsible for the strategy and execution of the growth of Shorelight’s channel sales network. The role leads channel expansion for Shorelight and is accountable for the overall growth and productivity of the network, working together with regional sales and marketing staff to execute the strategy. The role will additionally build and lead a channel development team to drive the focused growth of relevant channels (e.g., agents, high schools, universities, sponsors) in key markets.

This position is based in Boston and directly reports to the Chief Recruitment Officer.

Essential Functions

Channel Expansion Planning and Execution

Develop the roadmap to achieve the organization’s channel expansion goals over the next 3–5 years
Establish, monitor, and report on goals, milestones, and KPI’s that enable Shorelight to track toward its channel expansion goals
Partnering with Analytics and regional teams, maintain a high level of market insights and competitive awareness to execute and adapt regional plans to enable strategic growth and development of relevant channels in each region
Establish priorities, oversee execution, and monitor KPIs and trends, reporting on all phases of channel expansion to senior management, utilizing technology systems

Team Development and Management

Develop and deploy a resource plan that allows Shorelight to build necessary capacity to achieve its channel expansion goals
Hire, manage, and lead the global team responsible for executing global and regionalized channel expansion plans
Establish processes, procedures, and best practices for expanding and developing sales channels to be executed by regional teams

Systems Build

Establish effective and streamlined systems for all stages of the channel partner journey with Shorelight in collaboration with marketing, technology, and other relevant departments
Inform the build, key requirements, and continued optimization of Shorelight’s channel platform inclusive of onboarding, training, and nurturing systems that achieve a high level of engagement and continued productivity from Shorelight’s growth channel network (inquiry, application, assessment, offer, acceptance, visa applications, orientation, etc.) with strong focus on conversion of inquiries to applications

Minimum Qualifications

Bachelor’s degree, preferably in marketing, communications, business, international relations, or related area
10+ years of experience in the international education/recruitment industry
Strong managerial and leadership skills
Proven track record of working collaboratively in a matrix governance model
Demonstrated success in establishing processes and continuously improving upon them
Strategic-minded and sales-driven, strong drive for results, pressure-resilient
Proficiency with technology and reporting programs/systems
Excellent communication and presentation skills
Exemplary customer service skills and ability to foster a customer service ethic within the work team
Ability to travel overseas at least 40% of the time
Existing network and relationships within the international education industry, strong working knowledge of key international markets, programs and products

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check required – Identity, Education, Criminal

Shorelight Education is an Equal Opportunity Employer.

Apply

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U.S. News Global Education — Marketing Coordinator

Boston , Massachusetts

Description

About Us

U.S. News Global Education (USNGE) was founded in September 2016 by U.S. News & World Report and Shorelight Education. USNGE combines U.S. News’ authoritative rankings, analysis, and editorial content with Shorelight’s expertise in supporting international students who want to study at U.S. colleges and universities. This combination uniquely positions U.S. News Global Education to help international students, education counselors, and higher education institutions achieve their goals.

Job Overview

The USNGE Marketing Coordinator helps coordinate online marketing campaigns, social media programs, website enhancements, editorial and content development, live physical and virtual events, and much more. The Marketing Coordinator works in a fast-paced team environment and is able to handle change daily.

This role provides an exciting opportunity for the right candidate to work cross-functionally to help the organization achieve key operational goals linked to its overall strategic plan. If you’re a self-starter with outstanding communication skills who would be excited about playing a role in driving the USNGE business forward, then this is the role for you.

Essential Functions

Marketing Campaign Support

Assist in the planning and execution of email and online marketing campaigns
Provide support for various social media efforts
Manage third-party vendors for delivery of contracted programs, deadlines, and deliverables
Manage content collection and creation of client-specific marketing assets (e.g., website landing pages, banner advertisements)
Other tasks as assigned

Reporting

Coordinate internal reporting and tracking results from multiple various marketing efforts
Oversee delivery of external client reports
Organize various meetings, deliver follow-up action reports, and track ongoing progress for project deliverables

Minimum Qualifications

Bachelor’s degree in marketing, advertising, communication, or related field
2+ years’ marketing, advertising, or corporate communication experience
Knowledge of traditional and digital marketing tools
Demonstrated experience as a self-starting, results-oriented, driven, and creative marketing professional
Strong attention to detail and ability to manage multiple projects simultaneously with minimal supervision
Effective project management skills and ability to meet deadlines
Exceptional verbal and written communication skills
Strong team player who is comfortable collaborating within cross-functional and global teams
Proficiency with Microsoft Office Suite
Eligibility to work in, and travel to and from, the United States without sponsorship

Preferred Qualifications

Graphic design experience
Knowledge and demonstrated skills across social media platforms such as Facebook, Twitter, YouTube, and Google+
Experience with CRM (Salesforce), Email Automation, and Website Content Management Systems
Experience with Adobe Creative Suite (e.g., InDesign, Photoshop, Illustrator)

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Needed – Identity, Education and Criminal

U.S. News Global Education is an Equal Opportunity Employer.

Apply

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Shorelight Education – Senior Financial Planning Analyst

Boston , Massachusetts

Description

About Us

Shorelight Education is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs—whether on campus or cloud-based, in the United States or students’ home countries—that help students thrive and create a new generation of successful, globally-minded alumni.

Job Overview

Shorelight Education seeks a Senior Financial Planning Analyst (FP&A) to join our growing Corporate Finance team. The Corporate Finance team is responsible for managing business planning and evaluating investment opportunities. The Senior Financial Planning Analyst will act as a strategic advisor to our leadership team, university partners, and global recruitment network by providing financial input to execute our business strategy. This role will have the unique ability to participate and influence all aspects of the business.

Essential Functions

Monitor financial performance across product & loss (P&L), balance sheet, and cash flow statements and highlight trends across key performance indicators
Partner with accounting team to execute the monthly close and provide business reporting to department and university leaders to help drive business performance through visibility and accountability
Provide analytical support to department and university leaders for ongoing initiatives and ad hoc requests
Build financial models for new business initiatives and work closely with department and university leaders to validate that the return on investments (ROI) of initiatives are in line with strategic expectations
Lead annual budget and monthly forecasting process for designated business areas
Build efficient and repeatable processes to improve automation of standardized reporting, including use of business intelligence (BI) tools
Assist CFO and corporate finance team by creating presentation materials for our board meetings and quarterly business reviews

Minimum Qualifications

Bachelor’s degree in Finance, Economics or Accounting
4+ years of experience in Finance or Accounting with increasingly challenging roles
2+ years of direct Financial Planning & Analysis experience

Advanced Microsoft Excel skills, including strong experience with financial modeling and advanced functions and formulas
Demonstrated ability to build strong relationships and influence business partners
Ability to think creatively, highly-driven and self-motivated
Attention to detail and ability to prioritize effectively in a fast-paced environment
Ability to condense complex analysis into actionable information for business leaders
Articulate with excellent verbal and written communication skills
Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

MBA
Experience with Adaptive Planning
Experience with Tableau
Experience with Salesforce

Application Process

To be considered for this position, please visit the Shorelight Careers page to apply with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.

Apply

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Shorelight Education — Course Support Specialist

Boston , Massachusetts

Description

About Us

Job Overview

The Course Support Specialist manages the ongoing support of the delivery of Shorelight Live courses. The Specialist’s responsibilities include supporting multiple aspects of the delivery of graduate-level live, online, and blended courses. In addition, this individual fosters and maintains relationships with faculty and subject-matter experts, consultants, and others involved in the course development, launch, and maintenance processes. One key aspect of this position is to keep the needs of the academic team in the forefront by ensuring the delivery of a quality course for a seamless student experience. This role works closely with the leadership team, subject-matter experts, faculty, and others involved in the course development and delivery process. It reports to the Senior Director of Instructional Design.

Essential Functions

Design and Preparation of Courses

At the direction of faculty or leadership, analyze course materials, input queries for missing information, and edit materials (including PowerPoint slides) as needed
Copy course materials using Canvas, working closely with the Instructional Designer on the delivery and building of directions pages, assignments, syllabus, grading, and other course components to standard specifications
Adjust course parameters (calendar, pre- and postwork, other Learning Management System [LMS] features)
Create and upload Rundowns and Sketchboard instructional PDFs
Create student slides from completed instructor slides
Add polls and short answers in the uCommons portal
Implement translated materials by uploading the student slides and translation glossary and editing the Directions pages

Maintenance and Support of Courses

Review content and Canvas requirements as a quality assurance step before Live Lecture, including assignments and calendar entries; make changes as needed
Coordinate with Live Lecture team on schedule changes and any content items that would impact lecture (presentations, exams, videos, snow, etc.)
Collect and report data
Support recording and launching asynchronous, recorded classes
Virtually attend and record Live Lectures
Track and engage issues during Live Lecture in the Live Lecture Support chat channel and during debriefs
Coordinate with instructors between lessons and make any needed changes to their course content, materials, and schedule

Management

Coordinate an manage vendors, contractors, and employees who provide support services listed above

Minimum Qualifications

Functional Skills

Proven track record of working in instructional design and educational organizations that support multiple universities
Direct experience working with graduate and undergraduate faculty
Experience working with international colleagues and supporting international course delivery
High-level technical understanding of course development and delivery technologies including Canvas and Zoom

Business Experience

Previous experience working directly with university- and third party-based instructional designers
Previous experience building and maintaining online courses in an LMS, including course copying
Experience directing others in task-oriented positions

Other

Willingness to work during early morning hours (e.g., 6 a.m.) for active participation

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Identity, Education, Criminal

Shorelight Education is an Equal Opportunity Employer.

Apply

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Shorelight Education — Senior Revenue Accountant/ Financial Systems

Boston , Massachusetts

Description

Shorelight Education —Senior Revenue Accountant/ Financial Systems

Boston, Massachusetts

About Us

Job Overview

The Senior Revenue Accountant/Financial Systems reports to the Sr. Accounting Manager, Revenue and is responsible for all aspects of revenue accounting and reconciliations. Reporting to the Senior Revenue Manager, the Senior Revenue Accountant/Financial Systems must work well with others and have the ability to interact effectively with cross-functional teams. This role supports Shorelight’s continued success and growth in our challenging and fast-paced environment.

Essential Functions

Finance

Review partnership agreements to ensure proper revenue recognition in accordance with company policy and revenue recognition accounting standards
Manage monthly revenue and AR close process by partnering with Staff Accountants to ensure timely and accurate posting of monthly revenue and reporting of AR and customer deposit balances
Maintain revenue waterfall and continuously improve the reporting on revenue/deferred revenue to provide more transparency and insight into revenue analysis
Reconcile key revenue accounts, including but not limited to customer deposits and AR allowance
Complete other revenue and AR-related projects for the partnership schools as assigned
Assist in annual audit and quarterly review related to revenue matters

Systems

Serve as the NetSuite subject-matter expert for the finance team, performing such tasks as dashboard customization and custom reporting to meet team objectives
Partner with data analysis team to perform custom revenue reporting and margin analysis at the partner and student levels
Partner with operations and IT teams on price setting and related system updates
Collaborate with NetSuite System Administrator to ensure new programs are added to NetSuite on a timely and accurate basis
Work with finance team members and external resources to enhance current data integrations to NetSuite and optimize revenue recognition and commissions-related processes

Minimum Qualifications

Bachelor’s degree in accounting
Strong knowledge of generally accepted accounting principles (GAAP)
Strong knowledge of NetSuite, including but not limited to saved searches, report building, custom imports, sales order/invoice template creation
Advanced MS Excel skills
Strong problem-solving and analytical skills
High attention to detail and strong organizational skills
Ability to adapt to changing business needs and to manage multiple priorities
Ability to take ownership of projects and drive them through to completion
Excellent written and oral language communication skills
Eligible to work in the United States without sponsorship

Preferred Qualifications

Master’s degree in information systems
P.A.
Experience with systems implementations and systems integration between NetSuite and Salesforce

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required – Identity, Education, Criminal

Shorelight Education is an Equal Opportunity Employer.

Apply

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Product Manager

Boston , Massachusetts

Description

About Us

Job Overview

The Product Management department lies at the center of all organizational disciplines: partner operations, implementation, admissions, finance, engineering, regional recruitment, product sales, global sales, analytics, and marketing. Product Management works cross-functionally to develop and deliver new and optimized products for prospective and existing students, partnerships, and channel partners to drive double-digit topline growth.

The Product Manager is a motivated and innovative individual who supports program and product development for the undergraduate (UG) portfolio, which represents a significant share of Shorelight’s revenue. Key responsibilities include developing opportunity assessments and total addressable market (TAM) sizing, analyzing competitive data, developing product requirements, serving as the conduit between headquarters and regional offices, and bringing new products/programs to market. This position reports to the Senior Director of Product Management for Undergraduate Products.

Essential Functions

Opportunity Assessments: Assist in development of TAM, net bookings and revenue forecasts, return on investment (ROI), and overall business impact as part of early stages of UG new partnerships and program development.
Competitive Analyses: Develop and maintain competitive landscape database to serve as a key input for UG development, new partnership strategies, and existing partnership optimization efforts. Share findings on a regular basis with cross-functional stakeholders (e.g., global sales, regional directors, product sales, partner operations), as part of establishing ownership and product expertise.
Partner Performance Evaluation: Assist in the development of our annual partner performance evaluation, whose findings serve as a key input for program optimizations and new program development.
UG Data Analytics: Partner with our business analytics team to stay informed and report on overall student and educational industry trends as they relate to current Shorelight partnerships and UG products. Partner with business analytics team to develop, maintain, and own product-specific UG analytical reports (e.g., Salesforce, Tableau), which serve as key input for program tracking and future development efforts. Use admissions data to learn more about student profile of newly launched programs and identify areas to optimize.
Launch and Go-to-Market Readiness:Attend relevant product working group meetings and develop go-to-market strategies. Partner with product training team to inform and develop relevant launch information for our regional teams. Support biannual agent launch event meetings with relevant product/launch information.
Product Sales Liaison: Partner closely with our regional product sales team to stay informed of regional activities and report on market and channel learnings for future UG development, new partnership strategies, and existing partnership optimization efforts.
Key Product Management Documents: Write and manage department product-specific documentation and dashboards, such new product price lists, partnership and UG portfolio scorecards, partnership one-pagers.
Project Management: Drive and support key product launch timelines across multiple stakeholders, to ensure on-time delivery of new partnerships, products, and programs.
Ad Hoc Reporting and Support: Provide leadership and assistance where needed with ad hoc requests, process establishment, analytical requests, and intake assessments.

Minimum Qualifications

Bachelor’s degree in a related field (e.g., marketing, statistics, business, economics)
3–5 years of experience in product/portfolio management or new product development
3–5 years of experience with data analytics, competitive analyses, and developing dashboard reports
Proven experience at working effectively with cross-functional teams in a matrixed organization
Successful track record of managing all aspects of a product throughout its lifecycle
Proven ability to understand and solve business challenges using both big picture and detailed perspectives
Excellent written and oral communication skills
Ability to travel 10-15% of the time, mainly domestically but occasionally internationally

Preferred Qualifications

Experience on the business side of higher education
Experience with Salesforce or Tableau
Strong presentation skills

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required–Education, Criminal, Identity

Shorelight Education is an Equal Opportunity Employer.

Apply